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SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, daily backups built-in WP caching, free CDN, free SSL, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 6 data centers in USA, Europe, Asia, and Australia. On top of all this, they have а special 63% discount for WPBeginner readers.

Pros:

  • Fast servers powered by Google Cloud
  • Great customer support
  • Officially Recommended by WordPress
  • 1-click WordPress install
  • Free Domain, SSL, CDN, and Website Backups
  • Easy Staging Tools
  • Free Website Migration

Cons:

  • Slightly more expensive

WPBeginner users get an exclusive 70% off discount and free SSL!

Visit SiteGround

(this discount will be applied automatically)

SiteGround Review from Our Experts

Editorial Note: We earn a commission from partner links on WPBeginner. Commissions do not affect our editors' opinions or evaluations. Learn more about Editorial Process.

Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.

In this detailed SiteGround review, we’ll put their promises to test. These are the areas we will look into:

  • Performance: Speed is crucial for the success of any website. How fast will your website load with SiteGround?
  • Reliability: Will your website be available 24/7/365 without facing any downtime?
  • Customer Support: Can you count on their customer support?
  • Features: Do they offer all the features and tools you’ll need to build your website?
  • Pricing: How much would it cost you? Are there any SiteGround deals that can save you money?

This is a comprehensive SiteGround review with a detailed analysis of SiteGround’s hosting service. If you don’t want to read the full hosting review, here is the quick scorecard with our verdict right below it.

SiteGround Review Summary
Performance gradeA+
Average load time491 ms
Average response time125 ms
Free domainNo
Free SSLYes
1-click WordPressYes
SupportPhone / Live Chat / Knowledge base
Start with SiteGround

Bottom line: We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.

That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.

Now let’s dive into our detailed SiteGround review so that you can see how we reached that conclusion and decide for yourself.

About SiteGround

Siteground was founded in 2004, and since then, it has grown into one of the most well-known hosting companies.

SiteGround is a holding of companies registered in the USA, UK, Bulgaria, Cyprus, and Spain, with data centers on three continents. Today, the company has over 500 employees and hosts over 2,000,000 domains.

SiteGround website

Pros and Cons of SiteGround

Each hosting company has its pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal-breaker for your needs.

Before making a decision, you may want to review these SiteGround pros and cons.

Pros

Here are some advantages that make SiteGround one of the top-rated hosting companies in the world.

  • Super fast servers: All SiteGround servers are highly optimized for speed. They use the Google Cloud platform for all new customers, which is one of the fastest platforms on the market.
  • Top Notch Customer Support: Their customer support is amazing, to say the least. They offer 24/7 phone support, live chat, and ticket-based support.
  • Free CDN and SSL They offer an instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
  • Multiple Server Locations They have data centers on three continents. You can choose the location you prefer during signup.

Cons

As we mentioned earlier, there are some downsides to every hosting company. The following are some disadvantages of choosing SiteGround as your host.

  • Limited Storage: Their plans come with fixed storage. However, this storage is quite large, and if you are just starting out, you will most likely never need extra storage.
  • Higher fee for monthly billing: The hosting service gets expensive if you choose monthly billing. But if you sign up for a longer billing period, then you’ll get a bigger discount and a lower rate. They offer a 30-day money-back guarantee anyway, so it’s a good idea to choose a longer billing period when you sign up.

SiteGround Performance

While price often plays a significant role when choosing a web host, you cannot compromise on performance.

This is why we decided to run our own tests to thoroughly review SiteGround’s performance.

SiteGround Speed Test Results

Speed is one of the most important performance metrics that you should look for. A faster website offers a good user experience and boosts your SEO at the same time.

In fact, a single-second delay can cause a 7% decrease in conversions, 11% fewer page views, and a 16% decrease in customer satisfaction.

Strangeloop performance case study

We created a WordPress-powered test site on SiteGround and filled it with dummy content for theme development with images.

After that, we used Pingdom’s website speed test tool to run our tests. These were the results we got:

SiteGround speed test results

As you can see, our test site loaded in less than a second (417 ms to be precise) with a performance score of 95.

This is incredible, but this website had almost no traffic, so the Pingdom test alone is insufficient.

To test how SiteGround servers would respond to increased traffic, we used a stress testing tool called K6 by Grafana Labs.

This tool gradually sends up to 50 users to see how the server would respond to increased traffic from multiple connections.

You can see the results in the chart below:

SiteGround stress testing results

The purple line is the number of active virtual users on the site, and the light blue line is the server response time. SiteGround performed consistently throughout the test without any hiccups.

This test shows that if you are looking for a really fast website, then SiteGround can be a perfect choice for you.

One of the reasons why SiteGround performed exceptionally well in these performance tests is because of the recent innovations they’ve added.

Almost all SiteGround servers are now hosted on the Google Cloud Platform. They’ve also added UltraFast PHP and created a custom WordPress plugin for optimization (SG Optimizer), which really puts them in a premium web hosting category.

Typically, websites hosted on shared hosting accounts slow down during top traffic hours. That’s because your site is sharing resources with other websites on that server.

Most shared hosting companies automatically kill the server process if your site is taking too many resources. This causes downtime on your website.

We tested our SiteGround site for the downtime and got 100% uptime result.

SiteGround uptime results

SiteGround Server Response Time

Your website’s content has a huge impact on page load time. For example, if you have high-resolution images on a page, then it will significantly increase the overall page load time.

This means that speed test results may not accurately reflect how fast your hosting server really is.

Instead of analyzing page load time alone, we decided to test the actual server response time as well.

To do this, we used a tool called Bitcatcha. It ignores page content and only tests the response time of the server.

Bitcatcha also gives you average loading speed from different global locations. The speed for each location is measured three separate times, and then the results are averaged.

Take a look at the results in the screenshot below.

SiteGround response time

As you can see, SiteGround is a great choice if your target audience is mostly located in the United States. The server responded in a fraction of a second in the United States.

It responded within less than a second for all locations.

SiteGround also allows you to change your server location and you can choose a data center closer to your target audience for even better response times in that particular region.

SiteGround Hosting Plans and Features

SiteGround offers shared hosting, WordPress hosting, cloud hosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will eventually grow, and you want to make sure that they have other plans that you can upgrade to.

Let’s check out SiteGround’s hosting plans and their features.

  • Shared hosting: Shared hosting is recommended for new websites, bloggers, small business website,s or a startup online store. It is suitable for low-traffic websites as you will be sharing resources with other websites hosted on the server.
  • WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve the performance of your website. See SiteGround WordPress hosting.
  • WooCommerce hosting: This plan is a WooCommerce optimized version of their shared hosting plan. It includes SiteGround’s optimizations, which greatly improve the performance of your online store. See SiteGround WooCommerce hosting.
  • Cloud hosting: Cloud hosting plans provide a flexible upgrade to a shared hosting solution. It allows you to use resources of cloud architecture, including multiple cores CPU and bandwidth. It is suitable for growing websites, popular blogs, or businesses. It can also be an upgrade over VPS and traditional dedicated servers. See SiteGround Cloud hosting.

WPBeginner website is hosted on SiteGround’s Enterprise hosting infrastructure which is an enhanced version of their Cloud platform for large sites.

Breakdown of SiteGround’s Shared Hosting Plans

SiteGround’s shared hosting options are the best way to build a new website. Their shared hosting packages are available in three levels to match different budgets.

  • Startup: This plan is limited to hosting one website. It includes 10 GB disk space and is suitable for hosting a website with 10,000 monthly visitors. You’ll also get all essential features like a 1-click WordPress install, free setup, website transfer, daily backups, built-in caching (SuperCacher), free CDN, free SSL, and more.
  • GrowBig: The GrowBig plan lets you host unlimited websites. It comes with 20 GB of disk space and is suitable for hosting websites with 25,000 monthly visits. You’ll get all the features of the Startup plan, plus you’ll get premium features like ultrafast PHP for even faster speed, on-demand backups, an easy staging tool, and the option to add collaborators to your sites.
  • GoGeek: GoGeek plan is suitable for eCommerce websites. It can handle websites having 100,000 monthly visitors. In addition to all GrowBig’s features, you’ll get access to priority support, more server resources, advanced features like one-click git repo creation, and the option to manage white-label clients on your sites.

Each Siteground plan comes with faster disk storage, email accounts, support for the Cloudflare free content delivery network, and Let’s Encrypt free SSL certificate.

They also include several popular WordPress plugins like WPForms, OptinMonster, and All in One SEO to help you improve your website rankings.

SiteGround pricing plans

SiteGround Support and Customer Service

You’ll see high praise for SiteGround’s customer support service everywhere. Their support team is remarkably good at offering quick, helpful, and knowledgeable support to their customers.

Their customer support includes 24/7 phone, live chat, and ticket-based email support. Their phone and live chat response times are almost instant. Email-based tickets get the first response within less than 10 minutes.

For users who prefer to fix things on their own, SiteGround offers an instant AI assistant. Built on top of ChatGPT, this AI is trained to answer SiteGround customer questions.

SiteGround AI support assistant

The helo resource center also includes a massive collection of knowledge base articles.

This includes step-by-step tutorials and troubleshooting guides with screenshots and videos.

SiteGround support

Since we use SiteGround to host several of our websites, we can say with confidence that their support staff is very knowledgeable.

Conclusion: Is SiteGround the Right Choice for You?

After reading our detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website.

If you want a fast and reliable web hosting provider with excellent customer support, then SiteGround is perfect for you. They have hosting plans for every budget, and each plan comes with a great set of features.

All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration. Built-in security features protect your website against malware, and you can add additional protection by turning on Cloudflare CDN functionality.

If you are just starting a website for the first time, then you will certainly appreciate SiteGround’s customer support.

Ready to get started with SiteGround? Click here to choose your hosting plan today.

SiteGround Coupon

WPBeginner users get an exclusive 70% discount and free SSL with our SiteGround coupon code.

All you have to do is click on this link to purchase. The discount will be applied automatically.

Frequently Asked Questions about SiteGround Hosting

In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround that we are asked by our users.

1. Where are SiteGround servers located?

SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location during sign up.

2. Why choose SiteGround for WordPress hosting?

SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.

You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.

This is why SiteGround is an officially recommended hosting provider for WordPress users.

3. Does SiteGround support WooCommerce?

SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.

They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.

4. Does SiteGround offer a website builder?

No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.

This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.

On the SiteGround platform, you can also create unlimited web pages without any restrictions.

5. Does SiteGround offer cPanel hosting?

No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.

6. Is SiteGround better than Bluehost?

SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.

Regarding overall performance, technology infrastructure, and support quality, SiteGround is better than Bluehost. However, with all this innovation, SiteGround pricing is significantly higher.

So, when it comes to pricing, Bluehost is better than SiteGround because not only is it 50% cheaper, but it also offers a free domain name with each account.

For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.

7. How does SiteGround compare with other hosting providers?

Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.

They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.

With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.

8. Does SiteGround offer a free domain name?

No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.

9. Can I cancel my SiteGround account and get a refund?

SiteGround offers a 30-day money-back guarantee with all their shared plans. You can try out their services during this period. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.

10. Which SiteGround plan is best for me?

Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.

WPBeginner users get an exclusive 70% off discount and free SSL!

Reader Interactions

5,017 SiteGround User ReviewsLeave a Review

  1. Syed Balkhi says

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  2. Leslie says

    My website completely malfunctioned due to some conflict with a recent WordPress update. I contacted Siteground tech support via their chat feature, and the representative guided me to solve the problem in minutes. The help did not cost anything. I am very impressed and pleased with the support I received!

  3. Emile says

    The chat support is awesome with almost zero waiting line. Always willing to help no matter your level of expertise. Patience and know-how from this people. Love em

  4. Jason Steltenpohl says

    Prior to moving to SiteGround, I read several mentions of great customer support. I have reached out a couple times to Nikol S. and she has been wonderful and very helpful!

  5. Bendimered Lotfi says

    I came with worries because my website was being shutdown due to a faulty plugin. I thought I would have to fight hard but the support was very helpful. They did put my website back on in a second. I’m really glad to get that kind of 24H and 7/7 service. Highly recommended.

  6. Luis says

    Dobromir did an excellent job in resolving the problem. Siteground is fortunate to have her on their staff.

  7. Spyros Papavlasopoulos says

    I couldnt be happier for the services and above all the support of Siteground hosting. The guys are always there to solve, suggest solutions for anything that has come up.

  8. Cormac says

    Excellent customer support far exceeding expectations. Swift, helpful to resolution and extremely pleasant to deal with.

    What a great service – thank you.

  9. Balliram Chadee says

    Martin was extremely helpful and courteous. He assisted me with my situation and advised of follow to be expected.

  10. Jo Hong says

    As a non web savvy person, Siteground has continually to impress me with their “almost instantaneous” service. Great service, patience and clear instructions, easy to follow and execute. I get my problems solved all the time.

    Well done, keep it up.

  11. Craig Rowe says

    It’s always a pleasure with working with the team from SiteGround. They know there product and services very well, and not to mention very helpful and pleasant to talk too.

    Great work Site Ground.

  12. Pablo von Lochow says

    Siteground personel is incredible! There are so kind, they understand all the matter and they give quick and good answers. For those who dont know to choose a hosting, make yourself a favor and choose Siteground.
    Almost 1 year with you and I will extend my subscription !

  13. Mike Davidson says

    I’ve found Siteground’s support to consistently exceed my expectations. For context, I’m primarily a frontend dev/webmaster with some limited knowledge of backend development.

    My latest interaction with Doncho D was no exception. He was fast, friendly, and knowledgeable.

    Siteground’s support is one of the reasons I’m comfortable recommending them as a host.

  14. Julie says

    After changing my site to Cloudflare my site was down and displayed error 1000, so I got on to support and was really lucky to speak to tech support Vidilin. He was very quick checking everything and assuring me that it was all set up correctly. Changing to Cloudflare might take up to 24 hours, so even after clearing cache a few pages might not display correctly for a while. He explained that Cloudflare CDN is using many servers around the world that are caching the website’s content. It looks like the nearest server to my location was just not ready yet.
    It’s very assuring to know that I didn’t make any mistakes setting it up and that SSL support and the CNAME records look good on their side.
    It was a pleasure chatting with Vidilin and thanks again for your excellent, professional and very quick help.

  15. Andrew Knicley says

    Siteground is wonderful. I don’t know what other hosting providers are like, and I don’t think I’m ever going to find out. Siteground has been perfect for my multiple website needs. The customer support is top notch and on point responses are provided to help me when I get stuck. They are also constantly updating their services and improving their platform for customers.

  16. Brett says

    I’ve recently started building my first website on SiteGround. I’m new at this and am learning something new every minute. The staff at SiteGround are brilliant and the best. Anyone just starting shouldn’t consider any other hosting site except SiteGround. I give them a 20 out of 10.

  17. Alfred says

    Great and fast customer support service.

    Even thought I wasn’t a paying customer at first, their support was very helpful and patient with me, and helped me figure out my problem in no time.

    10/10 would use again – highly recommended

  18. Karen Blanchet says

    I had a very pleasant chat with a very helpful young man who gave me some more clues as to the direction i should be taking with my website. I discovered I already have most of what I need in place, it just needs rearranging. SiteGround came very highly recommended and I may try it out in the future if I do not get the service I require from my present host. Thank you very much.

  19. Elizabeth Schneider says

    The SiteGround team is absolutely incredible. They have helped me countless times, and I am so grateful to them. I would highly recommend this hosting platform to anyone and everyone! I can’t say enough great things!

  20. Kimberly Cummins says

    I looked at help articles for half an hour, and couldn’t quite find my exact problem. I contacted Siteground’s help desk and Stanmir was able to help me within minutes. They were friendly and quickly solved the problem without hesitation.

    I love the customer care and support offered through Siteground. Never disappointed.

  21. Ben says

    Kristian T was very helpful and friendly. chatted with him at 8pm about not being able to log into site. Took about 5 minuets and he found the problem and walked me through the steps to fix it. I’m back up now. I really apricate your help!!!!!

  22. Alfred Stanley says

    I’m always very impressed with SiteGround’s customer support. I seem to be able to chat with someone immediately, and whoever I talk to takes me through the needed steps. I much prefer the site management tools to the old c panel.

  23. Richard McTighe says

    I spoke with Vladislav R. and he was extremely knowledgeable and answered all my queries very quickly. Very helpful indeed.

  24. Moni says

    Super nice and helpful! Thanks a lot for understanding, taking the time and assisting me with my questions.
    Very happy with the siteground customer service!

  25. Shawn says

    A great help with a wealth of information on what it would take for me to bring my Shopify site over to WordPress.

  26. John Kenealy says

    I was assisted by Preslav P. today. I had a couple of complex issues with my new website. He was able to troubleshoot them, and then guide me through the fixes, which is amazing considering my lack of technical expertise!

  27. Danton says

    Assistance was great! Pleasant attitude and eager to help! Very Knowledgeable! 5 Star- Rating! Thank you!

  28. Marcel Baca says

    Above and beyond. Some of the best customer service I’ve had in a while. Very refreshing.

    You guys rock. Thank you.

    Very best,
    Marcel Baca

  29. Laurie Ebert says

    Very pleased with my initial contact with Toni. She seemed quite willing to help which is not what I had found with my previous hosting company. Therefore the desire to move. I look forward to moving to siteground.

  30. Gina Mendoza says

    Lilko was the reason why I had such an amazing customer experience when I contacted SiteGround support this evening. Lilko was incredibly helpful, sorted things out for me, sent me resources to show me how to do things. Lilko basically just make the whole process easy for me. Lilko showed me tonight why SiteGround is the best place for me to have my website hosting – because the support is amazing. Not only is it high quality support, all the consultants are so respectful and genuinely helpful. Lilko is an absolute star and I feel the weight lifted from my shoulders after our tech support chat tonight. Thank you Lilko!!

  31. Chris L says

    SiteGround (SG) has been a terrific platform for hosting our websites. Approximately 2 years ago we made the switch. Previously we used GoDaddy and BlueHost (BH). Our uptime on SG is better and SG customer service chat has way less wait time with very knowledgeable agents. I am very happy with our choice to make the switch to SG.

  32. G LaRocque says

    It’s always easy to get someone on the support chat, get questions answered, and get help needed. The support is really top notch.

  33. Laura Blizzard says

    Always the best support – and in a great time-frame for responding – when I use the chat feature!!

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