Hostinger is a popular web hosting provider with a robust platform to launch websites. They offer a variety of shared hosting plans for everyone from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert Hostinger review to decide if it’s the right choice for you.
All web hosting companies offer similar web hosting plans with the same promises. In this complete Hostinger review, we’ll put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on Hostinger?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the Hostinger hosting plans?
- Pricing: How much does Hostinger cost, and can you get a good deal to save money?
This is an in-depth Hostinger review with a detailed analysis of Hostinger’s platform. If you don’t want to read the full review, then here is the quick summary of our Hostinger review score.
|Hostinger Review Summary|
|Average load time||460 ms|
|Average response time||146 ms|
|Support||Live Chat / Knowledge base|
|Start with Hostinger|
Bottom line In our review, we found Hostinger to be a good hosting provider with reliable support and an excellent set of features.
That being said, let’s get into the details of how we reached this conclusion.
Hostinger was founded in 2011 but their origin story goes back to 2004. Launched as small web hosting company in Kaunas, Lithuania, the folks behind Hostinger launched several web hosting brands over the years.
This gave them the experience to build the technology and expertise that they now use on Hostinger.com. Catering to over 24 million users and with 15,000+ sign-ups every day, they are one of the fastest-growing web hosting companies around.
Hostinger Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. For our WordPress hosting reviews, we sign up for each best web hosting company and thoroughly test their claims by running our own performance tests.
For this review, we signed up for a hosting account on Hostinger and installed WordPress (website builder). While using the default theme, we filled the website with dummy data including media and images. This way our test site looked and behaved like an actual WordPress site.
Hostinger Speed Test Results
A fast website is crucial for the success of our users. It creates a good user experience and also improves SEO. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loading speed was a fraction of a second, which is great. However, this test alone does not show the full picture because our test site has no traffic at all.
Hostinger Stress Test Results
Next, we wanted to see how well Hostinger handles website traffic during peak hours. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 100 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here are the results:
The blue line represents page load time and the green line represents the number of users on the site.
As you can see Hostinger performed really well on this test. As we increased virtual users, the response time remained steady.
What this means is that if you have a small business website, an online store, or a growing blog, your website can easily handle sudden traffic spikes.
Hostinger Response Time Test
Next, we wanted to test how our Hostinger test site responds to requests from different geographic locations. To measure this we used a tool called Bitcatcha.
Here are the results
As you can see that the response times were great across the board particularly in Europe and North America.
Hostinger Uptime Test
It is also important to notice that our website didn’t go down during testing and didn’t record any downtime. We enable the uptime tracker because sometimes during stress tests, some hosting servers will crash.
This is another sign that Hostinger is a reliable hosting platform.
Hostinger Hosting Plans & Features
Hostinger offers a variety of hosting plans with different features. This includes shared hosting, eCommerce hosting, VPS hosting, cloud hosting, website builder, and more.
However, their main offering is shared hosting plans. Let’s take a look at these plans offered by Hostinger.
Breakdown of Hostinger’s Shared Hosting Plans
Hostinger’s shared hosting plans come in three different levels. All plans differ in disk space, bandwidth, and the number of websites you can install.
Single: The single shared hosting plan includes 1 website, 1 email account, 30 GB SSD storage, and is good for up to ~10000 monthly visits. This plan does not include a free domain name or unlimited bandwidth.
Premium: This plan allows you to add up to 100 websites, 100 email accounts, 100 GB SSD storage, and ~25000 monthly visits. It includes a free domain name for the first year, free SSL, Email, and other features.
Business: Suitable for small business websites, this plan includes 100 websites, 200 GB SSD storage, and ~100000 monthly visits. It includes free domain name, SSL, email, and all other common features.
The single plan is a bit limited as it only gives you 1 website, email account, 2 MySQL databases, and no unlimited bandwidth.
Aside from shared plans, they also offer Hostinger cloud which is a cloud hosting plan for larger sites as well as VPS hosting which includes dedicated resources such as CPU cores, RAM, and SSD storage.
Hostinger Hosting Plan Features
You would also want to compare features that you’ll get with each hosting plan. Apart from the limitations of each plan, here is what’s included in each hosting plan offered by Hostinger.
- 1-Click WordPress auto installer
- WordPress website accelaration
- Free SSL certificate
- Git access
- Cloudflare CDN
- 24/7 Live chat support
Plus, each plan also gets you access to their custom hosting control panel. This cPanel alternative is called hpanel and has all the common features you’ll find with cPanel hosting providers.
Hostinger offers a bunch of apps and advanced tools with their premium shared hosting. This includes PHP manager, security features, drag and drop file manager, and cache optimization.
Hostinger offers 99.9% uptime guarantee and a 30-day money-back guarantee. This means that within the first 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees. The refund doesn’t include domain registration fees, and you get to keep your domain.
Hostinger Support and Customer Service
Hostinger provides 24/7 customer support via live chat. Currently, they don’t offer phone support. Their technical support team is well trained and are available to help when needed.
Their customer success team offers support in English to global customers. However, if you purchased your hosting via one of their local websites, then you have the option to get customer support in that local language as well.
We found their customer support team to be very responsive with almost immediate response times. Other user reviews have also reported a good customer experience when interacting with the support team.
Apart from the live chat, Hostinger has an extensive knowledge base that contains detailed step-by-step tutorials to answer the most commonly asked customer questions.
Pros and Cons of Hostinger
Hostinger is a popular web hosting company, but it may not be the right choice for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing Hostinger hosting
- Lower Price Plans: They offer very low cost hosting plans for users who may just want to test out an idea.
- Excellent Performance: Considering the Hostinger pricing, their performance and speed is great for this price point in the hosting industry.
- Good Customer Support: They offer excellent customer support for all plans which is a huge help for beginners
Cons of choosing Hostinger hosting
- Plan Limitations: In order to keep their low-cost hosting viable, Hostinger places limits on entry level and low-level hosting plans. However, as your website grows you can always upgrade to cloud or VPS plans to get rid of those limitations.
- No Daily Backups: Their single and premium plans offer weekly backups instead of daily backups. However, we recommend users always set up their own backup solution regardless of their hosting provider’s daily backup claim.
Conclusion: Is Hostinger Right for You?
Now that you have read through our entire Hostinger web hosting review, you might be wondering whether Hostinger is the right web host for you.
We recommend Hostinger for all beginners who want to start a website without spending too much money. Hostinger’s low price shared hosting options offer good value for money with great performance and an extremely easy-to-use control panel.
Now as a low cost shared hosting service, they do need to put certain limits on accounts to ensure a sustainable business model. Once your site reaches the traffic limits, you will be asked to upgrade to the next plan.
You also get easy 1-click WordPress installation, free website migration, LiteSpeed caching, Cloudflare CDN support, and some other nifty features. You can also install any WordPress plugins, templates, drag and drop page builders, and more.
Ready to get started with Hostinger? Click here to select your Hostinger plan.
WPBeginner users get a 80% off their web hosting and a free domain (Except for the Single plan) with our Hostinger Coupon Code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About Hostinger
Here are the answers to some of the most frequently asked questions about Hostinger hosting service.
1. Where is Hostinger Located?
Hostinger’s headquarters is located in Kaunas, Lithuania. However, they have locations in several countries including Brazil, Indonesia, and Singapore.
Hostinger’s servers are located in USA, Europe (Netherlands, Lithuania, United Kingdom), Asia (Indonesia and Singapore), and South America (Brazil).
2. Why is Hostinger so cheap?
Hostinger offers cheap hosting plans by limiting the CPU server resources available to customers based on their hosting plan. This is how most shared hosting companies are able to offer affordable web hosting services.
Once your website starts growing and hits a limit, you can upgrade to their VPS or cloud plans. This enables customers to pay as they grow.
3. Is Hostinger a good hosting company?
Yes, Hostinger is a reliable hosting company with years of experience in the shared hosting industry. They offer a robust platform at affordable pricing which enables millions of customers to to make their first website or startup a new business.
4. Does Hostinger offers a free domain name?
Yes, Hostinger offers a free domain name with their Premium and Business plans. Their Single plan doesn’t include a free domain name.
5. Is Hostinger better than Bluehost?
Hostinger and Bluehost offer slightly different services and are both great hosting service providers. Hostinger is better for users looking for a cheaper website hosting with certain limitations. On the other hand, Bluehost is better for users looking for unlimited everything by paying a little extra.
6. How Hostinger compares to other hosting companies?
We are often asked how Hostinger compares to other shared hosting companies like GoDaddy, HostGator, or SiteGround.
We believe that Hostinger beats GoDaddy in terms or pricing and user experience. It competes neck to neck with HostGator in many aspects.
SiteGround offers slightly different hosting service and is more expensive than Hostinger. If low pricing is more important for you, then Hostinger would be perfectly good choice to get started.
Ready to start with Hostinger? Get 80% off on your Hostinger plan by clicking here to sign up for Hostinger. The discount will be auto-applied.
878 Hostinger User Reviews
My most recent experience (like many other) with the customer service representatives was very helpful and appreciated. I had questions…and my questions were addressed with guidance as well as helpful links to articles. I like the system and the Customer Service Reps. have been patient and kind, especially when I am slow to understand. Keep up the great work!
First of all, thank you so much for the feedback – it makes us so pleased!
Secondly, please be assured that there is no too slow when it comes to your online projects; take your time, and let’s build your online success together!
Dennis Massa says
hi, Just want to thank the Awesome Customer Service Success Team,
for a great experience. Their knowledge is extensive and they really
care, and it shows ! I signed up for 4 years ……….
Thank you so much for the applause! Our team will ensure your smooth online journey, so please count on us at any time.
So far, Hostinger has been a great alternative to other names in the domain/hosting industry. I chose them to keep domains, hosting, & email all under one roof. It was a very good choice & I’m more than satisfied with the service. Customer service is helpful, and they’re very communicative of any technical issues that may be going on via their status page. I would & will recommend Hostinger to associates in the future.
What a pleasure to hear this from you, Christopher. Thank you very much.
We strive to keep it this way, and we are very happy to have you on board!
It was a delightful experience. She understood all my problems and were an angel helping me solve everything (she did everything I just waited). Best customer experience in years.
It is a pure delight to assist you! We are pleased to put a smile on your face and lead your online projects to success.
Christian Guerra says
the times that I had problems they solved them soon, the service is very good, thank you
Thank you for taking the time to evaluate us! We are proud to provide services for you.
Rafael Mendoza says
I am very grateful for the professional and diligent treatment I received from a technician who attended my case, the solution of it exceeded my expectations and encourages me to keep using the services of Hostinger above the other providers of the same service. Just thank you..
How delightful to collect your feedback and know that you have picked Hostinger as your hosting provider. We are very grateful for the trust placed in us, and we want you to know that you are in safe hands.
really happy with your service, it takes a bit of time to get connected but still good
We are delighted to assist you and have you on board! Our team is also constantly growing to ensure that you receive help in the wink of an eye.
Let’s conquer the Internet together!
Elikah Basilan says
Great customer service! Very helpful!
Thank you for your time to share the feedback with us! It is our pleasure to provide services for you.
Johnathan Hopkins says
Patrick from customer service chat is a legend! Most helpful person ever! I plan on being a customer of Hostinger for a long time because of him. Great service, great person!
Thanks for letting the community know about our fantastic agent Patrick!
We work hard to offer only the best for you, and we promise it will not stop there. Let’s keep in touch!
Ana C says
I only joined hostinger and have set up a website domain, had few issues but all quickly resolved through online chat support. So far I am pretty happy with the whole thing and hopefully this continues long into future..
How nice to receive your feedback and know that you have chosen Hostinger. We are very grateful for the trust placed in us, and we want you to know that we are and we will be ready to ensure your online success!
Diego Estrada says
I am a web developer and have been working with you since last year. I have moved all of my clients to his service because I consider him to be simply perfect in every way and I gladly refer them constantly.
I congratulate you and urge you to continue with that excellence that characterizes you. Great customer service btw.
Your feedback is making us blush! We promise to constantly go above and beyond to make you and your clients happy. Our team is sincerely thanking you for trusting us!
Adriana Dragusin says
Paulius was very kind, fast and helpful. Great guy!
Thank you so much for taking the time to share your feedback about our fantastic agent Paulius! Please always count on us!
Rami Abi Nader says
Amazing Services & Support Team
All & All I Fully Recommended Hostinger
Thank you for sharing your experience and recommending our services. It is thrilling to know you can work on your projects with peace of mind.
Steve Huffstetler says
I have never set up webpages on an actual hostname server or using my own domain for that matter. My first issue wasn’t even with Hostinger, it was my credit card. They easily helped me with my issue and gave me a little something extra! They even responded to me in less than 5 minutes!
We are more than happy to assist you at any time! Let’s keep in touch and build your online success together.
Mohamed Abdelsattar says
awesome support team
Thank you so much for the applause!
Muhammad Hussain says
I am extremely satisfied with the support team response.
Thank you for these kind words – we are doing, and we will do our best to impress you!
Trish and Adrian Yanez says
Great customer service through the chat!!
We would like to thank you as well! Our team is pleased to assist you and lead you to online success.
Michael Elikem Gagakuma says
So I just signed up to Hostinger’s Premium Hosting offer and had a website on my localhost which I needed to export to my premium account on Hostinger and goodness me the customer service was blissful and exceptional. Marg was the name. Not forgetting the instant support any time soon. thanks a bunch. you are the best
Thank you so much for taking the time to share your feedback about our superb team – it means so much. Let’s keep in touch and bloom your online success!
James Deske says
Margaretha gave me a great deal, very please with the quick response to my emails Hostinger rocks.
Hello, James, you rock as well, so let’s rock together!
It is an absolute delight to know that we are a part of your online adventure. Let’s keep reaching for the stars together for the years to come!
Aseel alabsi says
Hostinger is the best really their team is so nice and easy to contact
Thanks a lot for your splendid comment! It is fantastic to know that you trust us as your hosting provider. Let’s stay in touch!
Robert May says
Very professional and courteous team at Hostinger. And I do mean team! I have dealt with three great people from different parts of the world that seamlessly transitioned me from one platform to the next.
It was great word of mouth that brought me to Hostinger in the first place and now I know why!
Kudos Hostinger! I’ll be referring everyone I meet looking for the best in hosting.
Thank you for the kind words! Your feedback means a lot to us, and it motivates us to continue developing user-friendly services for you.
If you have any questions, please always contact our Customer Success team, and we will be delighted to chat with you.
Paul Ellen says
I have been very happy with the support I have received todate. I am a beginner verging on intermediate wordpress user previously having worked as a 2nd level IT support engineer. Allowing for the time difference between NZ and the US the response times on the live chat system have been always within minutes.
I would happily recommend hostinger to anyone looking for a hosted environment as the price/service/tools compare extremely favourably against other offerings available in New Zealand.
Thank you for sharing your experience and supporting our services. It is thrilling to know you can work on your projects with peace of mind.
Please rest assured that we are, and we will be ready to assist you at the most convenient time for you!
Yusufbek Sulaymonov says
Thank you very much for excelent service. Expert team with wide technical knownledge.
Thank you very much for your trust; your feedback makes us even more motivated to surpass the market standards! Please always count on us!
Youcef B says
Great customer service! I had a billing issue (bank at fault) after some testing they gave me the exact issue and the procedure to solve it.
We are glad to assist you, so please contact us at any time when you need us!
Hostinger has excelent persons
Oh, thank you so much! Our team is looking forward to chatting with you and ensuring your online projects’ success.
Jesse Ramirez says
I’ve been with Hostinger going on a year now and I love them and they provide a great service. I actually moved my sites to only be on Hostinger. I recommend them to everyone I can.
Thank you for sharing this amazing news; we are thrilled to have you on board! Please do not hesitate to count on us for whatever you need. We are always here for you!
Great service today… thank you
Anytime for you, Jose! Thank you for letting us know about this, and don’t hesitate to count on us for whatever you need. We are always here for you!
Sascha Wendt says
I contacted the support right after I set up my one-month plan because I felt very unsure of what to do and I had got issues with setting up my SSL. The Support was super friendly and helped me out immediately. My nearly thousand questions had been answered very quickly. Thanks a lot to you!
We are ready to answer even a million questions, so please count on us! Your success is our success. Good luck!
Steve Lewis Jr. says
So far ive had to use the help feature on a sat to ask a question and a real life person came through to chat with me not an automated system just asking you questions and forwarding you to articles. That was super helpful, to get a real live agent. All features even though they are new to me are pretty self explanatory. So. So far things have been great
Your feedback is making us blush! We promise to go above and beyond to make your online projects even more successful.
Chat gave me a quick response to my questions with all the necessary links to follow step-by-step.
Thank you for these kind words – we are doing, and we will do our best to impress you! Our Customer Success Team is ready to assist you whenever you need us.
Wonderful to know that you feel this way! Thank you for sharing your thoughts with us.
Mohammad Ghiath Alomari says
Great support, resolved my problem very quickly. Keep it up.
A sincere thank you for sharing your feedback! Our team is pleased to guarantee your online success.
Joshua Howie says
Excellent customer service
We strive to keep it this way, and we are very happy to have you on board! Please count on us, and let’s build your success together.
hostinger really is an amazing platform really don’t have words to explain how happy i am with their cusomer service
Today is a special day because we have received your feedback, and this is something we will not take for granted; we will do our best to surprise you with even better services for years to come. Thank you for choosing us!
Muhammad Anwar says
I had some issue with my hosting account, so I contacted Hostinger support. I received excellent support from one of their customer service personnel. I was able to solve my problem immediately. I am impressed with their support team performance. Quick to respond, always available and reliable in their assistance. Overall, I would say Hostinger’s service is excellent.
Your feedback is making us blush! We promise to go above and beyond to make your online projects even more successful. Our team is sincerely thanking you for trusting us!
I accidentally deleted my website. The person at customer service helped me until it was restored perfectly. It took almost an hour. I am very appreciative.
We are glad to see that we can be a part of your success! Our team is ready to give you a helping hand 24/7.
Philip Ihesiulo says
Hostinger is the best hosting service I have ever used. The support is prompt and documentation has already been provided for almost any issue one may have.
Our goal is your online success, and we are delighted to know that our assistance leads you to victory! Please allow yourself to count on us, and let’s reach for the stars together.
Deva Venga says
Yes I was communicating Vyantus.
I hope I spelled that correctly and this is the first time I have had a persistent connection to a support staff who has been committed to supporting my needs.
Although I was tired and giving up, he went beyond what he could do to support me in my initial journey with Hostinger.
Thank you so much for taking the time to share such comprehensive feedback.
Our team will always stay with you until we know that you can work on your online projects with complete freedom and happiness.
We are looking forward to our long-lasting and delightful partnership. Good luck with your projects!
very great experience with hostinger…thank to all the team
We thank you for being with us! Our team is ready to assist you whenever you need us.
Thanks so much for your fast and easy way of your cooperation and assisting me to build my website your staff are so friendly and helpful
Our partnership is pure happiness to our team! Thank you so much for trusting us. Please do not hesitate to contact us again if you need any kind of help!
great platform with the best customer service
Thank you for your time to share the feedback with us! It is our pleasure to provide services for you.
Always had a great experience with the Hostinger support team. They are very friendly and eager to help
It is a pleasure to be a part of your online success! Keep in mind that our Customer Success team is ready to assist you whenever you need us.
So far it is about as easy as it gets. Support was there and had the answers to my questions. Would recommend Hostiner to everyone.
Thank you for sharing your experience and recommending our services. It is thrilling to know you can work on your projects with peace of mind.
Mohsin Rehman says
very nice customer service and communication.
We are glad to see that we can be a part of your success! Your happiness is our goal, and we will always do everything to maintain this goal.
Baylis responded quickly and was a big help.
We are always up to help you! Please count on us at any time.
You can’t go wrong with Hostinger services since their team is tremendous. Hostinger has incredible features, which may cost you a fortune somewhere else. Hostinger offers good quality of service, speed, uptime, and support.
Thank you so much for this fantastic feedback! We truly value you as our customer and wish you to continue successfully build your online projects.
Animash Rozario says
I have a problem with the 522 error. I contact with hostinger and they solve my problem immediately. The support team is excellent.
Our team is more than happy to assist you 24/7! We hope that you will not encounter any more errors, but if anything, you know where to find us. Good luck!
The support team is so amazing!!!
I loved the quick response and helpful answers
Thank you for your evaluation; we are pleased to know that we can be part of your online success!
Nic Valentine says
One of the most amazing Customer Supports ever.
None of the other tech supports has ever provided eloquent and coherent answers to my basic/simple questions.
5/5 for Hostinger Customer support and tech team.
Thanks so much for the praise! It is truly satisfying to know that you enjoy our partnership.
Our Customer Success team is always ready to help with whatever you need!
Lynn Wilder says
I have been using Hostinger for over a year now and I have nothing but good to say about them. I have never had my website go down in all that time. Recently I had an issue of my creating and support was amazing at helping me to restore my site!
Thank you for being a loyal customer of ours! We are thrilled to know that you are delighted with our services. So please always count on us, and let’s skyrocket your online projects together!