Hostinger is a popular web hosting provider with a robust platform to launch websites. They offer a variety of shared hosting plans for everyone from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert Hostinger review to decide if it’s the right choice for you.
All web hosting companies offer similar web hosting plans with the same promises. In this complete Hostinger review, we’ll put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on Hostinger?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the Hostinger hosting plans?
- Pricing: How much does Hostinger cost, and can you get a good deal to save money?
This is an in-depth Hostinger review with a detailed analysis of Hostinger’s platform. If you don’t want to read the full review, then here is the quick summary of our Hostinger review score.
|Hostinger Review Summary|
|Average load time||460 ms|
|Average response time||146 ms|
|Support||Live Chat / Knowledge base|
|Start with Hostinger|
Bottom line In our review, we found Hostinger to be a good hosting provider with reliable support and an excellent set of features.
That being said, let’s get into the details of how we reached this conclusion.
Hostinger was founded in 2011 but their origin story goes back to 2004. Launched as small web hosting company in Kaunas, Lithuania, the folks behind Hostinger launched several web hosting brands over the years.
This gave them the experience to build the technology and expertise that they now use on Hostinger.com. Catering to over 24 million users and with 15,000+ sign-ups every day, they are one of the fastest-growing web hosting companies around.
Hostinger Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. For our WordPress hosting reviews, we sign up for each best web hosting company and thoroughly test their claims by running our own performance tests.
For this review, we signed up for a hosting account on Hostinger and installed WordPress (website builder). While using the default theme, we filled the website with dummy data including media and images. This way our test site looked and behaved like an actual WordPress site.
Hostinger Speed Test Results
A fast website is crucial for the success of our users. It creates a good user experience and also improves SEO. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loading speed was a fraction of a second, which is great. However, this test alone does not show the full picture because our test site has no traffic at all.
Hostinger Stress Test Results
Next, we wanted to see how well Hostinger handles website traffic during peak hours. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 100 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here are the results:
The blue line represents page load time and the green line represents the number of users on the site.
As you can see Hostinger performed really well on this test. As we increased virtual users, the response time remained steady.
What this means is that if you have a small business website, an online store, or a growing blog, your website can easily handle sudden traffic spikes.
Hostinger Response Time Test
Next, we wanted to test how our Hostinger test site responds to requests from different geographic locations. To measure this we used a tool called Bitcatcha.
Here are the results
As you can see that the response times were great across the board particularly in Europe and North America.
Hostinger Uptime Test
It is also important to notice that our website didn’t go down during testing and didn’t record any downtime. We enable the uptime tracker because sometimes during stress tests, some hosting servers will crash.
This is another sign that Hostinger is a reliable hosting platform.
Hostinger Hosting Plans & Features
Hostinger offers a variety of hosting plans with different features. This includes shared hosting, eCommerce hosting, VPS hosting, cloud hosting, website builder, and more.
However, their main offering is shared hosting plans. Let’s take a look at these plans offered by Hostinger.
Breakdown of Hostinger’s Shared Hosting Plans
Hostinger’s shared hosting plans come in three different levels. All plans differ in disk space, bandwidth, and the number of websites you can install.
Single: The single shared hosting plan includes 1 website, 1 email account, 30 GB SSD storage, and is good for up to ~10000 monthly visits. This plan does not include a free domain name or unlimited bandwidth.
Premium: This plan allows you to add up to 100 websites, 100 email accounts, 100 GB SSD storage, and ~25000 monthly visits. It includes a free domain name for the first year, free SSL, Email, and other features.
Business: Suitable for small business websites, this plan includes 100 websites, 200 GB SSD storage, and ~100000 monthly visits. It includes free domain name, SSL, email, and all other common features.
The single plan is a bit limited as it only gives you 1 website, email account, 2 MySQL databases, and no unlimited bandwidth.
Aside from shared plans, they also offer Hostinger cloud which is a cloud hosting plan for larger sites as well as VPS hosting which includes dedicated resources such as CPU cores, RAM, and SSD storage.
Hostinger Hosting Plan Features
You would also want to compare features that you’ll get with each hosting plan. Apart from the limitations of each plan, here is what’s included in each hosting plan offered by Hostinger.
- 1-Click WordPress auto installer
- WordPress website accelaration
- Free SSL certificate
- Git access
- Cloudflare CDN
- 24/7 Live chat support
Plus, each plan also gets you access to their custom hosting control panel. This cPanel alternative is called hpanel and has all the common features you’ll find with cPanel hosting providers.
Hostinger offers a bunch of apps and advanced tools with their premium shared hosting. This includes PHP manager, security features, drag and drop file manager, and cache optimization.
Hostinger offers 99.9% uptime guarantee and a 30-day money-back guarantee. This means that within the first 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees. The refund doesn’t include domain registration fees, and you get to keep your domain.
Hostinger Support and Customer Service
Hostinger provides 24/7 customer support via live chat. Currently, they don’t offer phone support. Their technical support team is well trained and are available to help when needed.
Their customer success team offers support in English to global customers. However, if you purchased your hosting via one of their local websites, then you have the option to get customer support in that local language as well.
We found their customer support team to be very responsive with almost immediate response times. Other user reviews have also reported a good customer experience when interacting with the support team.
Apart from the live chat, Hostinger has an extensive knowledge base that contains detailed step-by-step tutorials to answer the most commonly asked customer questions.
Pros and Cons of Hostinger
Hostinger is a popular web hosting company, but it may not be the right choice for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing Hostinger hosting
- Lower Price Plans: They offer very low cost hosting plans for users who may just want to test out an idea.
- Excellent Performance: Considering the Hostinger pricing, their performance and speed is great for this price point in the hosting industry.
- Good Customer Support: They offer excellent customer support for all plans which is a huge help for beginners
Cons of choosing Hostinger hosting
- Plan Limitations: In order to keep their low-cost hosting viable, Hostinger places limits on entry level and low-level hosting plans. However, as your website grows you can always upgrade to cloud or VPS plans to get rid of those limitations.
- No Daily Backups: Their single and premium plans offer weekly backups instead of daily backups. However, we recommend users always set up their own backup solution regardless of their hosting provider’s daily backup claim.
Conclusion: Is Hostinger Right for You?
Now that you have read through our entire Hostinger web hosting review, you might be wondering whether Hostinger is the right web host for you.
We recommend Hostinger for all beginners who want to start a website without spending too much money. Hostinger’s low price shared hosting options offer good value for money with great performance and an extremely easy-to-use control panel.
Now as a low cost shared hosting service, they do need to put certain limits on accounts to ensure a sustainable business model. Once your site reaches the traffic limits, you will be asked to upgrade to the next plan.
You also get easy 1-click WordPress installation, free website migration, LiteSpeed caching, Cloudflare CDN support, and some other nifty features. You can also install any WordPress plugins, templates, drag and drop page builders, and more.
Ready to get started with Hostinger? Click here to select your Hostinger plan.
WPBeginner users get a 80% off their web hosting and a free domain (Except for the Single plan) with our Hostinger Coupon Code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About Hostinger
Here are the answers to some of the most frequently asked questions about Hostinger hosting service.
1. Where is Hostinger Located?
Hostinger’s headquarters is located in Kaunas, Lithuania. However, they have locations in several countries including Brazil, Indonesia, and Singapore.
Hostinger’s servers are located in USA, Europe (Netherlands, Lithuania, United Kingdom), Asia (Indonesia and Singapore), and South America (Brazil).
2. Why is Hostinger so cheap?
Hostinger offers cheap hosting plans by limiting the CPU server resources available to customers based on their hosting plan. This is how most shared hosting companies are able to offer affordable web hosting services.
Once your website starts growing and hits a limit, you can upgrade to their VPS or cloud plans. This enables customers to pay as they grow.
3. Is Hostinger a good hosting company?
Yes, Hostinger is a reliable hosting company with years of experience in the shared hosting industry. They offer a robust platform at affordable pricing which enables millions of customers to to make their first website or startup a new business.
4. Does Hostinger offers a free domain name?
Yes, Hostinger offers a free domain name with their Premium and Business plans. Their Single plan doesn’t include a free domain name.
5. Is Hostinger better than Bluehost?
Hostinger and Bluehost offer slightly different services and are both great hosting service providers. Hostinger is better for users looking for a cheaper website hosting with certain limitations. On the other hand, Bluehost is better for users looking for unlimited everything by paying a little extra.
6. How Hostinger compares to other hosting companies?
We are often asked how Hostinger compares to other shared hosting companies like GoDaddy, HostGator, or SiteGround.
We believe that Hostinger beats GoDaddy in terms or pricing and user experience. It competes neck to neck with HostGator in many aspects.
SiteGround offers slightly different hosting service and is more expensive than Hostinger. If low pricing is more important for you, then Hostinger would be perfectly good choice to get started.
Ready to start with Hostinger? Get 80% off on your Hostinger plan by clicking here to sign up for Hostinger. The discount will be auto-applied.
879 Hostinger User Reviews
Midhun C says
I am a hostinger customer for an year and half. The service and customer support the team provides is a best in class one.
The team always help us in critical situations and give best solutions possible.
I am so satisfied with the service.
Thank you so much team
Thank you for your loyalty and encouragement! Our team is and always will be ready to assist you and ensure your online success. So let’s keep in touch!
Best guys in the market. The support team is so kind and affectionate, Its almost like working with your family. My best wishes to hostinger and its team.
Best wishes to you back! It is a delight to know that you feel this way; thanks a bunch for sharing your insights.
Roland SOSSA says
Very satisfied of yours services and the customer service who always help to fix any issues correctly. Thank you all and keep going like that.
Thank you very much for being with us! Our team is charmed to know that you are enjoying our assistance and services. Good luck!
Excellent, obedient, patience support i got fro m Sakina. Hostinger is with Good team
Wonderful to know that you feel this way! Thank you for sharing your thoughts with us. Please do not hesitate to count on us for whatever you need. We are always here for you!
Just now completed the purchase. They got a awesome support team. Really helpful. Hoping the same service throughout the journey.
How nice to receive your feedback and know that you have chosen Hostinger. We are very grateful for the trust placed in us, and we want you to know that you are in a safe place to continue your online journey.
Jay bhinsara says
it’s is so good and helpful to me, and i learn so much….
Our goal is to enable you to unlock the power of the Internet by giving you tools to learn, create, and grow! Thank you for being with us and sharing your success story.
Amazing support! Hostinger has the best webhost experience you could have
Thank you for your reflection; we absolutely appreciate it! Let’s keep reaching for excellent results together!
Couldn’t see answer to my query on web site. Opened chat and answered/resolved very quickly.
Could not ask for any more
Thanks for sharing your great experience. We are always ready to assist you! So please always count on us and let’s keep in touch.
One of the best and friendliest hosters / employees on the future market. I am always amazed, how well the service at hostinger.com is going. many thanks and keep up the good work !!
We want nothing more but your happiness and project success. Your feedback means so much to our team. Thank you for sharing it and good luck with your projects!
Anthony Stephen Mendes says
Great support team! I love Hostinger, it’s easy on the eyes, my queries are resolved quickly and I do not have to worry as much.
Thank you for sharing your experiences! It is thrilling to know that you can work on your projects with peace of mind.
JuliusAtukwase Jafta says
I am impressed with the Customer care at Hostinger, They took all my Attention…
Thanks a lot.
Your success is our success! We are here for you 24/7 to ensure that every single detail is on point. Good luck!
I was good talking to the support team, they helped me out with everything and the response time was also good
We are happy that you took the time to evaluate us, and we are even more delighted to receive the maximum score. We work focused precisely on the customer experience, and receiving your feedback motivates us to continue developing and surpassing more and more. Thanks!
karan rao says
I am really satisfied with the resolution provided by the folks at hostinger their service was quick and my issue got resolved quickly
Our team is pleased to know this! Please reach to us at any time if you will ever need any more assistance. Take care!
Pratik Garg says
Very Nice Service
We strive to keep it this way, and we are thrilled to have you on board. Let’s keep in touch!
Avinash Sinha says
The conversation was quick and to the point. My issue has also been resolved. I appreciate the service.
What a pleasure to hear this from you, Avinash. Thank you very much!
The customer service was amazing! I just asked them for help on a topic and without hesitating the person did it for me. There was no why do you want help? Would you like to add something? Would you like to buy this? The person who helped me did it with no questions asked. Great service. 10/10
Thank you for sharing this with us. We want to let you know that we will always be here for you whenever you need us. Thank you for choosing us, and wishing you the best of luck!
Thank you for great service
Thank you for your review, we truly appreciate it!
Any time I’ve had a problem, Hostinger’s support have been lightning-quick and so kind; even when said problems were usually just something I’ve messed up on my end, they’ve always been patient and polite, which is something I found sorely lacking in my previous host. I cannot recommend this service enough!
Thank you! We want nothing more but your happiness and projects’ success. Let’s keep reaching for the stars!
Yadu Gurjar says
Affordable hosting and best support system.
Thank you so much for sharing your opinion! Our team is super happy to know that you are satisfied with our services.
Alistair McLellan says
I am new to Hostinger but was very pleased with the quick, efficient and friendly service I received when I contacted support not long after signing up for hosting services.
We are happy to welcome you on board with us. Rest assured that if you have any questions or run into some difficulties – our Customer Success team is right here to help you 24/7. Let’s keep in touch!
I was a complete newbie, but Agné was extremely patient and explained every step of what I had to do to upload my site. In the end she brilliantly solved all the problems with competence while being always kind.
Welcome on board! You are in the perfect place to start your online journey! Our team will make sure that you receive all the needed assistance. Good luck!
Swadhin Gandhi says
First impression – Great price.
Second impression – Great customer service.
So far I am happy with Hostinger and look forward to a long association with them.
The feeling is indeed mutual! Our team is looking forward to our long-lasting and cheery partnership. Please always feel free to contact us if you have any questions on your mind.
akshay anand says
It was great experience with hostinger.
We appreciate your time to share the feedback! Rest assured that if you have any questions or run into some difficulties – our Customer Success team is right here to help you 24/7.
Mehedi Hasan says
I purchased Hostinger WordPress Starter Hosting Package today and their customer service is really awesome. Also, my website performance is boosting. I will continue with Hostinger for a long time surely. I highly recommend to everyone to use Hostinger.
We are flattered to welcome you on board! Our team is wishing you the best of luck while blooming your website.
Let’s stay connected!
Rakhi Sharma says
i am happy with hostinger’s services.
It is wonderful to know that you feel this way! Thank you for sharing your thoughts with us.
I had a question or twenty and support responded with minutes. They pointed me to the resources I needed and answered every question. Thanks so much!
No matter how many questions do you have – we are happy to answer them all. Cheers to our joyful communication!
I am very satisfied with the service of Hostinger.
Whenever I found any problem with the domain or hosting service, I get an immediate solution.
Very user-friendly dashboard.
thanks and regards
Thank you for sharing your experience and recommending our services. It is thrilling to know you can work on your projects with peace of mind. We promise we work every day to reach the highest standards, improve our services, and provide you with the experience that only gets better in time.
Mukesh Kumar Jha says
Its my first experience with Hostinger and i am having a great experience with Hostinger.
The features and tools are really great.
I am using other hosting provider as well but Hostinger is the best.
The website loads really fast and documentation and the support team is wonderful..
I wish all the best to Hostinger team and hope for my more wonderful and great tools in future.
I recommend Hostinger for experiencing the best hosting service.
Thank you, thank you, thank you! We are thrilled to know that you are enjoying our services. Let’s keep building your online success together!
Mustafa Abdulzahra says
When I subscribed to Hostinger services: web hosting with free domain, I expected a low level of service since it was too much to be true!
But, having the customer service replaying to my inquiry within 3 minutes and solving the issues I had was a great thing.
the support I got was great, the time spent by the agent to help me was really appreciated.
the real hosting speed, the unlimited emails, the website builder, and more..
Oh, we are so excited to exceed your expectations! Our team is looking forwards to continue our smooth and joyful cooperation. Good luck!
Jinu Thomas says
I have been using Hostinger for almost 3 years now. Price is very affordable and support is awesome.
Thank you for being such a loyal customer – we appreciate it so much! Cheers to many upcoming years of our partnership!
Subhasis Biswas says
Hey Hostinger team, It’s really nice to talk to your experts. I’m looking forward for the smooth upgradation of my hosting to the cloud service. Thanks a lot for proper explanations & guidances.
We are flattered to see that your projects are blooming – keep going! Our team will assist you in reaching your goals even faster. Let’s keep in touch!
Nicholas Bett says
As a beginner, I already feel right at home. The 24/7 is as fast as a one to one conversation! keep it up
We are so excited to see how you become a pro! We will be by your side to help you to reach your goals. Let’s stay connected!
SOHIT MALPOTRA says
I’m very happy and satisfied with hostinger. Hostinger team is very helpful and cooperative. According to me hostinger is best choice of my success.
We want nothing more but your happiness and project success. Your feedback means so much to our team. Thank you for sharing it!
The hostinger is a great platform to host any websites. i really like their customer support. all the executives whom i’ve asked for help have been patient and kind enough to listen to my query. Thank you
Thank you for your review; we truly appreciate it! Let’s keep reaching for the best results together!
Gautam Gupta says
It was really great experience after talking to your team about my problems. My problem was regarding my domain connection with the purchased hosting plan. But the Hostinger team really helped me a lot and solved my problems.
It is pure happiness to ensure your success. Contact us at any time if you have more questions.
Aniruddh Bhat says
Timely response from the customer success team. They understand customers’ concerns accurately and are quick to resolve them. Would highly recommend hostinger to beginners. I previously used wordpress hosting and the experience was not up to the mark… Overpriced and customer satisfaction was not so good. On top of that I didn’t get access to my own website’s database and files.
But with Hostinger, I not only get the good stuff from wordpress alone, but a wonderful set of tools that make website building so convenient.
One more thing they make easy for the customers is the quotation of prices in their country’s local currency, which saves customers the time to convert USD/GBP to their local currency. It’s always these little things that make the big difference.
Keep up the good work, Hostinger team.
Thank you for such an insightful overview – we truly appreciate it!
Our team is wishing you the best of luck on your current and future online projects! We will do everything to keep up with these high standards and upscale them even more.
The Hostinger support team is great. They are very insightful, kind, and helpful. My experiences have all been pleasant and always come to a resolution.
Thank you very much for this feedback! Our team is pleased to know that you are enjoying our services. Good luck!
A Arun Shenbaga Raj says
I had an issue with shifting my files and datas from one hostinger account to another.So i approached help tab of Hostinger. Aliyah from Customer Success Team helped me with a great approach and helped me with step by step procedures!! And this makes me to recommend hostinger to others. I strongly recommend Hostinger.
We are flattered to know that the migration was smooth and successful. If you need any more assistance, drop us a message again – our team is excited to advise you.
Let’s continue building your online projects’ success together!
Thank you for providing us this excellent evaluation. Our goal is your satisfaction with our services; thus, we are delighted to receive such uplifting recommendations.
Please do not hesitate to contact our team at any time!
hostinger is an amazing platform & I had a good experience with hostinger
Thank you for sharing your feedback here with us, we couldn’t be happier knowing that you are pleased with the service. Cheers to a long-lasting partnership!
suresh jangid says
I really like hostinger support team….
It’s a mutual feeling, Suresh! We are happy to have you with us.
The customer service was very helpful and polite and were relatively quick with their responses!
It is pleasing for us to hear about your experience at Hostinger. Thank you for being with us, we are looking forward to many successful years together!
Very good price to performance for this service, and the support is very fast and live! No need to wait a day or two for an email just to get a “have you cleared your cache?” kind of response.
Hostinger’s support on the other hand knows what they are doing and will solve your issue before you have time to finish explaining it!
I recommend Hostinger to anyone who asks now.
Thank you, thank you, thank you! Our whole Customer Success team is pleased to read your insights.
We are happy to have you with us. Let’s keep in touch!
Ajay Kadoula says
Nice, Reply as per expectation
We are pleased to read your feedback – thanks for sharing it! Contact us at any time if you will ever need a bit of advice.
Saurabh Yadav says
Great customer support, services & care. I am very satisfied with the hostinger.
Thank you for your kind words! Hostinger team is wishing you to continue your online journey successfully. So let’s stay in touch!
Extremely satisfied with their excellent service. I have been hosting several websites with them for several years
Their servers are great and their supports are the best. Thank you so much!
Thank you! Our goal is your satisfaction, and we are delighted to read your feedback. Please know that you can always count on us because our team is available 24/7!
Nisarg Jain says
it was great talking to team. it helped me alot when needed.
very fast in responding and very helpful.
thank you guys.
We are very grateful for the trust placed in us, and we want you to know that our team will be with you when you need us.
Have a fantastic day!
Beng Yee says
I had great support from Hostinger even though i read some reviews that said otherwise.
Customer support is the most important criteria in my selection for a hosting site, glad that i made the right choice.
I hope this is not a one off thing, and not because I am a new user. I am sure i will be needing support pretty soon again
Keep up the good work, team!
Thank you for letting us know that all your doubts have vanished! Our team is more than happy to assist you throughout the whole online journey with us.
We wish you only the best and a smooth experience!
ganesh s says
good and clear customer service….nice to work with you
Thank you for taking the time to evaluate us – we are thrilled to know that we deserve this fantastic evaluation! Our team is super happy to assist you and ensure your success.
Rajan Adhlakha says
Hostinger customer support team is very helpful and friendly, I would recommend to everyone to become a member of Hostinger
Thank you for this awesome feedback! Our Customer Success Team is ready to assist you whenever you need us.
Excellent A1 service. Domas was competent, efficient and sorted out all my problems. Probably best customer service I’ve used….well done
Our team is saying a huge thanks for the appreciation! Let’s stay in touch and build our success together for many upcoming years.