Hostinger is a popular web hosting provider with a robust platform to launch websites. They offer a variety of shared hosting plans for everyone from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert Hostinger review to decide if it’s the right choice for you.
All web hosting companies offer similar web hosting plans with the same promises. In this complete Hostinger review, we’ll put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on Hostinger?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the Hostinger hosting plans?
- Pricing: How much does Hostinger cost, and can you get a good deal to save money?
This is an in-depth Hostinger review with a detailed analysis of Hostinger’s platform. If you don’t want to read the full review, then here is the quick summary of our Hostinger review score.
|Hostinger Review Summary|
|Average load time||460 ms|
|Average response time||146 ms|
|Support||Live Chat / Knowledge base|
|Start with Hostinger|
Bottom line In our review, we found Hostinger to be a good hosting provider with reliable support and an excellent set of features.
That being said, let’s get into the details of how we reached this conclusion.
Hostinger was founded in 2011 but their origin story goes back to 2004. Launched as small web hosting company in Kaunas, Lithuania, the folks behind Hostinger launched several web hosting brands over the years.
This gave them the experience to build the technology and expertise that they now use on Hostinger.com. Catering to over 24 million users and with 15,000+ sign-ups every day, they are one of the fastest-growing web hosting companies around.
Hostinger Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. For our WordPress hosting reviews, we sign up for each best web hosting company and thoroughly test their claims by running our own performance tests.
For this review, we signed up for a hosting account on Hostinger and installed WordPress (website builder). While using the default theme, we filled the website with dummy data including media and images. This way our test site looked and behaved like an actual WordPress site.
Hostinger Speed Test Results
A fast website is crucial for the success of our users. It creates a good user experience and also improves SEO. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loading speed was a fraction of a second, which is great. However, this test alone does not show the full picture because our test site has no traffic at all.
Hostinger Stress Test Results
Next, we wanted to see how well Hostinger handles website traffic during peak hours. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 100 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here are the results:
The blue line represents page load time and the green line represents the number of users on the site.
As you can see Hostinger performed really well on this test. As we increased virtual users, the response time remained steady.
What this means is that if you have a small business website, an online store, or a growing blog, your website can easily handle sudden traffic spikes.
Hostinger Response Time Test
Next, we wanted to test how our Hostinger test site responds to requests from different geographic locations. To measure this we used a tool called Bitcatcha.
Here are the results
As you can see that the response times were great across the board particularly in Europe and North America.
Hostinger Uptime Test
It is also important to notice that our website didn’t go down during testing and didn’t record any downtime. We enable the uptime tracker because sometimes during stress tests, some hosting servers will crash.
This is another sign that Hostinger is a reliable hosting platform.
Hostinger Hosting Plans & Features
Hostinger offers a variety of hosting plans with different features. This includes shared hosting, eCommerce hosting, VPS hosting, cloud hosting, website builder, and more.
However, their main offering is shared hosting plans. Let’s take a look at these plans offered by Hostinger.
Breakdown of Hostinger’s Shared Hosting Plans
Hostinger’s shared hosting plans come in three different levels. All plans differ in disk space, bandwidth, and the number of websites you can install.
Single: The single shared hosting plan includes 1 website, 1 email account, 30 GB SSD storage, and is good for up to ~10000 monthly visits. This plan does not include a free domain name or unlimited bandwidth.
Premium: This plan allows you to add up to 100 websites, 100 email accounts, 100 GB SSD storage, and ~25000 monthly visits. It includes a free domain name for the first year, free SSL, Email, and other features.
Business: Suitable for small business websites, this plan includes 100 websites, 200 GB SSD storage, and ~100000 monthly visits. It includes free domain name, SSL, email, and all other common features.
The single plan is a bit limited as it only gives you 1 website, email account, 2 MySQL databases, and no unlimited bandwidth.
Aside from shared plans, they also offer Hostinger cloud which is a cloud hosting plan for larger sites as well as VPS hosting which includes dedicated resources such as CPU cores, RAM, and SSD storage.
Hostinger Hosting Plan Features
You would also want to compare features that you’ll get with each hosting plan. Apart from the limitations of each plan, here is what’s included in each hosting plan offered by Hostinger.
- 1-Click WordPress auto installer
- WordPress website accelaration
- Free SSL certificate
- Git access
- Cloudflare CDN
- 24/7 Live chat support
Plus, each plan also gets you access to their custom hosting control panel. This cPanel alternative is called hpanel and has all the common features you’ll find with cPanel hosting providers.
Hostinger offers a bunch of apps and advanced tools with their premium shared hosting. This includes PHP manager, security features, drag and drop file manager, and cache optimization.
Hostinger offers 99.9% uptime guarantee and a 30-day money-back guarantee. This means that within the first 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees. The refund doesn’t include domain registration fees, and you get to keep your domain.
Hostinger Support and Customer Service
Hostinger provides 24/7 customer support via live chat. Currently, they don’t offer phone support. Their technical support team is well trained and are available to help when needed.
Their customer success team offers support in English to global customers. However, if you purchased your hosting via one of their local websites, then you have the option to get customer support in that local language as well.
We found their customer support team to be very responsive with almost immediate response times. Other user reviews have also reported a good customer experience when interacting with the support team.
Apart from the live chat, Hostinger has an extensive knowledge base that contains detailed step-by-step tutorials to answer the most commonly asked customer questions.
Pros and Cons of Hostinger
Hostinger is a popular web hosting company, but it may not be the right choice for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing Hostinger hosting
- Lower Price Plans: They offer very low cost hosting plans for users who may just want to test out an idea.
- Excellent Performance: Considering the Hostinger pricing, their performance and speed is great for this price point in the hosting industry.
- Good Customer Support: They offer excellent customer support for all plans which is a huge help for beginners
Cons of choosing Hostinger hosting
- Plan Limitations: In order to keep their low-cost hosting viable, Hostinger places limits on entry level and low-level hosting plans. However, as your website grows you can always upgrade to cloud or VPS plans to get rid of those limitations.
- No Daily Backups: Their single and premium plans offer weekly backups instead of daily backups. However, we recommend users always set up their own backup solution regardless of their hosting provider’s daily backup claim.
Conclusion: Is Hostinger Right for You?
Now that you have read through our entire Hostinger web hosting review, you might be wondering whether Hostinger is the right web host for you.
We recommend Hostinger for all beginners who want to start a website without spending too much money. Hostinger’s low price shared hosting options offer good value for money with great performance and an extremely easy-to-use control panel.
Now as a low cost shared hosting service, they do need to put certain limits on accounts to ensure a sustainable business model. Once your site reaches the traffic limits, you will be asked to upgrade to the next plan.
You also get easy 1-click WordPress installation, free website migration, LiteSpeed caching, Cloudflare CDN support, and some other nifty features. You can also install any WordPress plugins, templates, drag and drop page builders, and more.
Ready to get started with Hostinger? Click here to select your Hostinger plan.
WPBeginner users get a 80% off their web hosting and a free domain (Except for the Single plan) with our Hostinger Coupon Code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About Hostinger
Here are the answers to some of the most frequently asked questions about Hostinger hosting service.
1. Where is Hostinger Located?
Hostinger’s headquarters is located in Kaunas, Lithuania. However, they have locations in several countries including Brazil, Indonesia, and Singapore.
Hostinger’s servers are located in USA, Europe (Netherlands, Lithuania, United Kingdom), Asia (Indonesia and Singapore), and South America (Brazil).
2. Why is Hostinger so cheap?
Hostinger offers cheap hosting plans by limiting the CPU server resources available to customers based on their hosting plan. This is how most shared hosting companies are able to offer affordable web hosting services.
Once your website starts growing and hits a limit, you can upgrade to their VPS or cloud plans. This enables customers to pay as they grow.
3. Is Hostinger a good hosting company?
Yes, Hostinger is a reliable hosting company with years of experience in the shared hosting industry. They offer a robust platform at affordable pricing which enables millions of customers to to make their first website or startup a new business.
4. Does Hostinger offers a free domain name?
Yes, Hostinger offers a free domain name with their Premium and Business plans. Their Single plan doesn’t include a free domain name.
5. Is Hostinger better than Bluehost?
Hostinger and Bluehost offer slightly different services and are both great hosting service providers. Hostinger is better for users looking for a cheaper website hosting with certain limitations. On the other hand, Bluehost is better for users looking for unlimited everything by paying a little extra.
6. How Hostinger compares to other hosting companies?
We are often asked how Hostinger compares to other shared hosting companies like GoDaddy, HostGator, or SiteGround.
We believe that Hostinger beats GoDaddy in terms or pricing and user experience. It competes neck to neck with HostGator in many aspects.
SiteGround offers slightly different hosting service and is more expensive than Hostinger. If low pricing is more important for you, then Hostinger would be perfectly good choice to get started.
Ready to start with Hostinger? Get 80% off on your Hostinger plan by clicking here to sign up for Hostinger. The discount will be auto-applied.
879 Hostinger User Reviews
Sushant Kumar says
Really one of the best hosting and domain site. Even refund policy is so nice. Once I placed a wrong order but then I chat with live supports and I got just now reply and also they gives me instant solution of this one. And my payment got refunded. Customer support is very very nice of this website. Thank you hostinger
Wow, you have just made our day! Thanks a lot for your positive feedback. Rest assured, our Customer Success team will always be with you to assist with as many questions as you may have. Take care!
Saeed Anwar says
Hostinger is like my big bro. The company needs 5*****Star
Amazing to know that you feel this way! Thank you for sharing your views with us
Amazing support from Customer services team who always helped and fix the issues correctly. Thank you for all.
Our team is ready to assist you 24/7, so you can always count on us! Thanks so much for sharing your experiences; it means so much to our team
Abhishek singh says
One of the best and polite nature supporters I really liked the support team
Thank you for your time to share the feedback with us! Our team is more than happy to assist you and make sure that you can enjoy our services to the maximum.
Daniel Cordoba says
Knowledgeable technician at the support team
Thank you for your kind words; our whole team is super happy to receive them. It is our pleasure to help you to boost your online project’s success!
Mani Pathak says
For threes years, I have been hosting and helping my client to host at Hostinger and it’s never as easy as here. Last time they moved my entire website to new domain on my request without any hassle.
Recommended for folks.
Thanks a lot for your lovely comment! It is good to know that you trust us as your hosting provider and your expectations are fulfilled!
When I was starting my business I thought about where should I go, I have searched a lot. I thought should I with NameCheap, bluehot, or anything. Then I think ok, let’s test the hostinger. Oh! Now I can understand HostinGer is one of the best services in this online place. I will not switch anything. Because I love hostinger a lot.
Thank you very much for the trust! Your feedback makes us even more motivated to continue surpassing the market standards.
Our team wishes you the best of luck while continuing to build up your online projects!
Needed help from the support people and they have been great.
Anytime you need us, we will be waiting for your message! Cheers to our smooth and joyful cooperation
Ajay Kumar Sabalaniya says
It was great a experience with Hostinger customer team member mr. Haroldas. He was very responsive and solution oriented person. It was really very nice experience for me.
It is pure happiness to receive your appreciation – thank you very much! You will always be our priority and we are looking forward to many happy years together!
kartek mehta says
Hostinger, a right deal for me(due to easy setup and installation process and even if u stuck somewhere else u may watch the video via help-tab or even u may use Chat-support), A fantastic organisation! The services provided by them is very smooth and straightforward. Great service, efficient communication and a really easy way to get support & solutions of problems(wherever u get stuck).
Thanks! We work hard to offer only the best for you, and we promise it will not stop there. Our Customer Success team is always ready to help with whatever you need. So let’s build your success together!
I had a pleasant time and I gotta tell you that the experience was really good And sure I will be again at hostinger in near future. Thanks for your precious time..
We are flattered to know that you have enjoyed our services! Our team will be kindly waiting for you to be back
David Zapico says
Customer service is amazing. I had a question and they answered it right away without them trying to upsell anything. I’m really enjoying my time using Hostinger. And the website is so easy to manage everything I have. The best experience I’ve had with a company ever.
Thank you! We want nothing more but your happiness and projects’ success. So let’s keep reaching for the stars together!
Ishan Sachdeva says
I really really liked the customer service of Hostinger. My query was immediately resolved and all of it went so smoothly. Paulius was assigned to help me out and I have no words to rate him. He did everything for me which I didn’t understand. It was one of the best customer services I’ve ever experienced!
Wow, it sounds like you had an exciting experience! Our team is super happy to ensure your smooth and joyful online journey. Please hit us up at any time if you would like to chat with us again. Let’s stay in touch!
hrishi parkhe says
Honestly, I don’t give reviews but hostinger really has a decent customer services.
I was looking to change the server, and worried about how will I change it. But the chat service helped me without wasting time any time. I’m glad that I’m using hostinger.
Thank you for making an exception with writing a review for us!
Our team is pleased to provide services for you and recognize your happiness. Please rest assured that our team will continuously assist you whatever it is a day or night. Good luck!
jonny payne says
I have had a few issues transferring my website hosting over to yourselves but I must say the customer service is outstanding and extremely helpful even if its turning out to be a nightmare for them to fix my website. there nothing but nice.
We are pleased to know that you truly enjoy our assistance! Our Customer Success agents right now are working to ensure a smooth migration.
Please contact us at any time with as many questions as you wish, and we will lead you to success. We are sending you all the best!
Madhusudan Kumar says
I’m pleased that you have such an amazing support team. At a time when I was setting up my subdomain, I faced an issue. I thought this problem can’t be solved now. But thanks to your support staff “Sara”. She was very friendly, helpful, and knowledgeable.
During the whole conversation, I never felt like that I am chatting with an unknown person.
Most importantly, my problem was identified and solved.
Our team is exceptionally thankful for such comprehensive feedback. We work explicitly focused on the customer experience, and receiving your insights motivates us to continue growing and surpassing more and more.
We wish you the best of luck while deploying your projects! It is so exciting to see how our customers’ projects bloom. Please contact us at any time if you need further assistance
Ankit Shende says
The customer care support from the Hostinger team is good and they worked along to troubleshoot on technical end clearing my doubts, removing errors and sending articles for DIY (Do it Yourself).
Our team is pleased to know that your doubts have vanished away! Rest assured that we will continuously provide the same top-notch quality services for you. Please contact us at any time!
zubaida zahid says
I really love to hear back from them They always reply back so quickly. Their help is really needed sometimes and they fulfill your need.
Thank you! Our goal is your satisfaction, and we are delighted to read your feedback. Please know that you can always count on us because our team is available 24/7!
Ray Callender III says
Augustė was very helpful and informative.
Even helped me clear up a mistake I made.
Overall great service so far!
We wish to let you know that we will always be here for you whenever you need us. Thank you for choosing us, and wishing you the best of luck!
Andrew Essam says
This is my first experience with building a website.
It is a great experience, Cooperative, and responsive customer support.
Thanks! We work hard to provide only the best services for you, and our Customer Success team is always ready to assist you. Please contact us at any time. Good luck!
Eric Quarshie says
After unsuccessful hosting with some fraudulent hosting providers. I found you – Hostinger. With very affordable hosting price and on time customer support I have for the first time been able to host and manage a website. Am still looking forward to a long-lasting relationship. Kudos!
It was a lucky day when we have finally found each other! Thanks for joining us, and cheers to our prosperous partnership!
Adrienne Aiken says
Ignas was the last person to help me and of all the help I’ve received (which was all super-friendly and in their own way, helpful) he was the best. He understood all of my (many) questions and clearly explained all I needed to know.
Sometimes, with all the goodwill intended, my questions get unanswered in full, leaving to have to either re-ask or try and find a way to re-word it so as not to be misunderstood or the info not explained enough to me. With Ignas, I had NO issues at all! Thank you.
Our team is grateful to provide services for you!
Please pardon any time we misinterpret your question, and please do ask us as many times as you need until the difficulty is solved.
We have forwarded your feedback to Ignas as well, and he is looking forward to chatting with you again!
Anmol Bhatt says
I am overwhelmed with the customer service hostinger offers and satisfied to go with hostinger. The customer service department is very quick and tries its best to solve your queries in one go. I have almost completed a year with them and have no issues with anything from the server-side. I have also recommended hostinger to my company and we’ll be soon migrating all our websites to hostinger. Thank you for the amazing service.
Thank you very much for the trust and loyalty! Your feedback makes us even more motivated to continue surpassing the market standards.
Our team wishes you the best of luck while building up your online projects. Cheers to our cooperation!
Carroll Byrne says
I built a website several years ago on yahoo servers and with that knowledge, I figured it would be easy to do it again with Hostinger. I admit, I was a little overwhelmed with Hostinger and the web builder but slowly and surely, I am getting the hang of it again. I really like the Hostinger/Wordpress builder. I like the package I chose as well. Overall, I am glad I am using Hostinger.
Oh, we are thrilled to know that step by step, you are becoming a web pro! Please rest assured that our team, together with you, will be ready to tackle all the obstacles that may appear. Good luck!
Ashish Kalvade says
It was a wonderful experience with hostinger’s executives as they always understood my problem and rooted out problems in no time. and that too with minimal conversations.
Thank you very much for being with us! Our team is charmed to know that you are enjoying our assistance and services. Good luck!
Chirag Sharma says
Well I should say that. There customer support is the best you’d get out there
Thank you, thank you, thank you! It is a real pleasure to receive such feedback from you. We wish you the best of luck with your online projects!
Ive been a customer of Hostinger for about 5 years. I have used a number of other hosting companies, but in my experience no one else provides the high level of support, ease of use and functionality that Hostinger does. I’m a very happy Hostinger customer!
We do the best because we have the best customers, and we want only the best for you all Thank you so much for sharing the feedback!
Mukesh kumar says
try hostinger you will never disappointed to choose your host
Thank you for choosing us! Our team is extremely happy to receive your feedback and ensure your smooth online journey with us. Please know that we are always ready to assist you.
Andri Ottós says
Really enjoyed the help I got, very helpful, friendly and I even had fun
Oh, knowing that you are enjoying our services and communication with our team means so much to us! Thanks a lot for sharing. Let’s keep in touch!
Ebrahim Jaber says
I was Amazed with the quick respond from support using online chat , moreover the way I got reminders and follow up are unique to this web site, in my opinion ( I have used other sites and i took me almost 47 mints international call and issue is not solved :)-
We are flattered to know that now you can work on your online project with complete freedom! Please do not hesitate to contact us at any time if you will need any further assistance. Thank you!
Hostinger is a great platform. I have tried many hosting services and I must say they are the finest when it comes to customer support.
Oh, thanks a lot! We are blushing from your compliments! We promise we work every day to reach the highest standards and provide you with the experience that only gets better in time.
Nolan Caissie says
Actually incredible customer service. I am in disbelief that they actually helped me with some of the code I wrote.
Our team will always do the best we can to ensure your happiness! Please know that you are in good hands. Good luck!
Mahfuzur Rahman says
Great Support, Thank you so much Hostinger Team.
Thank you for your time to share the feedback with us. We strive to keep it this way, and we are thrilled to have you on board!
Tarun Gupta says
Its been a great experience while im using hostinger everytime when im in trouble i get support from them thank for helping.
It is pleasing for us to hear about your experience at Hostinger. Thank you for being with us, we are looking forward to many successful years together!
I wanted to migrate from shared hosting to VPS. The support engineer was extremely responsive, polite, and helpful. Thank you very much for your help. Keep up the great work.
Thank you very much for choosing us! We will always do everything that is in our hands to ensure your happiness and online success. Let’s keep in touch!
Hostinger’s support is quick and awesome. I used the online chat. It started an automated conversation with a bot and then it redirected me to a human. Eveything was smooth, quick and effective.
Thank you for taking the time to evaluate us; your satisfaction means so much to our team! Please feel free to contact us at any time – we are happy to chat with you!
vishwajeet chauhan says
Hostinger is really really so awesome, i had a problem, on contacting their chat customer care service they fixed it and even gifted me 2 more ssl certificates,
Hostinger you are amzing.
You are an amazing customer! Thank you very much for choosing us as your hosting provider. Let’s stay in touch!
Joseph MS Dawjngkima says
He was really patient and helpful and polite. And knowledgeable as well.
Thank you very much for sharing this! Rest assured that if you have any questions or run into some difficulties – our Customer Success team is right here to help you 24/7.
Jagdeep Singh Maan says
I was worried about the problem i had than, i contacted with hostinger team and got my problem resolved within the few hours
Thank you for sharing your thoughts with us, we truly appreciate it. Let’s keep in touch!
Dipnarayan Das says
Customer support is very helpful at all time. Really satisfied with the services, so recommended my clients & friends for the same.
Your success is our success! We wish you the best of luck with your online projects.
Gordon McKenzie says
I made a mistake with my initial subscription and consequently missed out on some of the things I thought I was going to get with my package. Having realised, I renewed but it was too late so I contacted the Hostinger Help team.
Aurelija responded very quickly, was very understanding and courteous, and sorted it all out for me. She is a star!
Very impressed with this support service.
Thank you for letting us know about your experience. Please do not hesitate to count on us for whatever you need. We are happy to help you at any time!
I was having issues with the initial set-up of my web hosting, and Aurimas was super helpful when I used the chat function on the website.
I find the platform easy to use and my website is now working successfully. The level of customer service is much higher than other hosting sites I’ve used that were 4x the price. Recommend to anyone!
Thank you for sharing your experience and recommending our services. Please know that we are always ready to assist you. Our team is wishing you the best of luck!
Rajan Joshi says
IT was always gr8 experience with hostinger team, quick responses and solutions thanks
It is wonderful to know that you feel this way! Thank you for sharing your thoughts with us.
it was great talking to team. it helped me alot when needed.
very fast in responding and very helpful.
thank you guys.
Thank you, Shaf! Let’s keep reaching for the excellent results together!
Abhineet Pandita says
I have started using Hosting recently and my experience with the Support Team has been amazing so far..
Yesterday I had the request regarding the Migration of my site, which might take a couple of days, but Hostinger Support did it in just a day.
Today I had a query about the databases and again the support team was there to help me out with all the concerns…
I have a positive feeling that amazing support will continue and I will enjoy my investment!
Keep doing the great work Team!! It is greatly appreciated.
Thanks a bunch for this excellent evaluation of our services! It is an absolute pleasure to provide services for you. Please contact us at any time if you will need further assistance. Good luck!
I sent an online form request for them to contact me back on email and they did within an hour and a half, that’s not bad for a general site enquiry form. They answered my question/query straight away and resolved an issue which I had. I am very pleased with their response.
Thank you for your kind words; our whole team is super happy to receive them. It is our pleasure to help you to build your online projects. Good luck!
Daniel Belovarsky says
I highly recommend Hostinger web hosting and support! Hostinger has the best and fastest support and above all, their prices are affordable. FIVE STARS!
Only the sky is the limit!
How nice to receive your feedback and know that you have chosen Hostinger! Our Customer Success Team is ready to assist you whenever you need us. We are sending you our best wishes!
Baldeep Singh says
My experience with hostinger is great. Customer support is also very good, the team resolves any issues fast and efficiently.
Thank you for sharing your experiences! It is thrilling to know that you can work on your projects with peace of mind.
Abrar Khan says
I’m happy to write something here about Hostinger because Customer Problem Solving team is amazing and working very fast
Thank you a bunch! Our team will make sure that you receive all the needed assistance. Good luck!
Samadhi Subasinghe says
Hostinger customer support team is very great and very friendly, I would recommend to everyone to become a member of Hostinger
It is pleasing for us to hear about your experience at Hostinger. Thank you for being with us!