Você está enfrentando problemas de upload de imagens em seu site WordPress?
Para a maioria dos iniciantes, os erros de upload de imagens podem ser bastante confusos porque podem aparecer sem que você faça nada de diferente. De fato, a falha no carregamento de imagens é um dos problemas de imagem mais comuns no WordPress. Felizmente, é muito fácil corrigi-lo e você mesmo pode fazer isso.
Neste artigo, mostraremos como corrigir o problema de upload de imagens no WordPress.
Tutorial em vídeo
Se você preferir instruções por escrito, continue lendo.
O que causa o problema de upload de imagens no WordPress?
O problema de upload de imagens no WordPress geralmente é causado por permissões de arquivo incorretas. Seus arquivos do WordPress são armazenados no servidor de hospedagem na Web e precisam de permissões específicas de arquivo e diretório para funcionar.
Permissões de arquivo incorretas impedem que o WordPress leia ou faça upload de arquivos no servidor de hospedagem. Você pode receber o seguinte erro do WordPress ao fazer o upload de um arquivo de imagem:
‘Não foi possível criar o diretório wp-content/uploads/2019/04. Seu diretório pai pode ser gravado pelo servidor?
Ou você pode ver o erro:
‘O arquivo carregado não pôde ser movido para wp-content/uploads/’.
Outro sinal desse problema é que suas imagens desaparecem da biblioteca de mídia do WordPress.
Meu site estava funcionando bem antes. Quem alterou as permissões de arquivo?
Isso pode acontecer devido a vários motivos. Uma configuração incorreta em seu servidor de hospedagem compartilhada pode, às vezes, alterar essas permissões sem que você faça nada.
Por exemplo, seu provedor de hospedagem na Web executou uma atualização que alterou inesperadamente as permissões de arquivo.
Se tudo o mais estiver funcionando bem em seu site WordPress, basta aplicar as permissões de arquivo corretas para corrigir o problema de upload de imagem.
Dito isso, vamos dar uma olhada em como definir as permissões de arquivo corretas para corrigir problemas de upload de imagens no seu site WordPress.
Como corrigir o problema de upload de imagens no WordPress
Para alterar as permissões dos arquivos, você precisará usar um cliente FTP.
Primeiro, conecte-se ao seu site via FTP e, em seguida, vá para a pasta /wp-content/. Dentro dela, você encontrará a pasta uploads, que é onde o WordPress armazena todos os uploads de mídia, inclusive imagens.
Agora, clique com o botão direito do mouse no diretório de uploads e selecione “File Permissions” (Permissões de arquivo).
Isso abrirá a caixa de diálogo de permissões de arquivo.
Primeiro, você precisará definir as permissões de arquivo para o diretório de uploads e todos os subdiretórios dentro dele como “744”.
Para fazer isso, digite 744 na caixa de valor numérico e marque a caixa ao lado de “Recurse into subdirectories”. Agora, clique no botão de opção “Apply to directories only“ (Aplicar somente a diretórios).
Clique no botão “OK” para aplicar essas alterações. Seu cliente FTP começará a aplicar as permissões de arquivo aos diretórios.
Observação: se a configuração das permissões de diretório para 744 não resolver seu problema, tente 755.
Na próxima etapa, você precisará definir permissões de arquivo para todos os arquivos no diretório de uploads.
Para fazer isso, clique com o botão direito do mouse no diretório de uploads e selecione permissões de arquivo. Na caixa de diálogo de permissões de arquivo, altere o valor numérico para “644”.
Marque a caixa ao lado de “Recurse into subdirectories”. Em seguida, você precisa clicar no botão de opção “Apply to files only” (Aplicar somente a arquivos).
Por fim, basta clicar no botão “OK” para aplicar essas alterações.
O cliente FTP agora alterará as permissões de todos os arquivos dentro da pasta de uploads. Quando isso for feito, você poderá voltar à área de administração do WordPress e tentar carregar imagens novamente.
Se você tiver algum formulário de upload de arquivo em seu site, teste-o também.
Observação: se você não souber como usar um cliente FTP, também poderá usar o gerenciador de arquivos fornecido pela empresa de hospedagem do WordPress. Como as capturas de tela variam de acordo com a hospedagem, você precisará falar com o suporte deles para obter instruções.
Esperamos que este artigo tenha ajudado você a corrigir o problema de upload de imagens no WordPress. Talvez você também queira ver nosso artigo sobre como escolher a melhor hospedagem WordPress ou nossa comparação das melhores alternativas da GoDaddy.
Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.
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Manpreet says
My permissions are 755 but unable to upload images
johaness says
hi , how can I solve this problem. of inserting image in post, , after uploading pic. when I click on insert into post nothing happens
WPBeginner Support says
Hi Johaness,
We are unsure what may be causing this issue. Please try steps mentioned in our WordPress troubleshooting guide to find out what’s causing this issue.
Administrador
Ravi Kant Singh says
Try clicking ‘file url’ button first it fetchs url, then click insert into post. Hope it works for you.
Ed S says
I tried this initially with 744. This stopped any images appearing at all for me on either wp-admin or my live website. Which was worrying and panic inducing!
So then tried 755, and images are appearing again on my live website. Which is a relief.
Still having exactly the same issue with uploading images though. Getting ‘http error’.
Angelica Perduta says
Same problem here. for images over a certain size. They do appear in the media library but with no thumbnail and can’t be edited. Small images do work however.
JOY DUTTA says
When i go for 744 all thumbnail are shown but uploading error remain
but when i go for 755 thumbnail gone but uploading error solved..
Now what shall i do.
WPBeginner Support says
Hi Joy,
Please ask your hosting provider, they can also fix directory permissions issue for you.
Administrador
JOY DUTTA says
Thanks for reply
Today i checked also some images are uploaded but some images shown error in uploading
Joe says
Thanks Edo, I worked it out.
Edo Escada says
Hi,
I did my way, solved very well
Go to your hosting cPanel, go to PHP Version in the Software block..
Go to PHP Options in the right button
Edit to be like this :
:
memory_limit 1024M
post_max_size 128M
upload_max_filesize 64M
Then back to cPanel frontpage
Go to ModSecurity in the Security section
Change to Disable for your domain.
VOILAA !!!!
Regards
Let me know your success story
Atif says
Thanks a bunch dude, nothing else worked, but this PHP options setting worked for me.
Tom says
If the issue is cropping up after transferring a site to a new domain this works for me:
open the Settings menu, and select Media. If you see a file path with a textbox displaying where the files should be uploaded to, delete the text in the file path textbox, and click Save Changes once you’re done.
No try uploading an image, should work fine.
Katie says
Thanks – that solved my problem. The server path had somehow been defined in Settings > Media. Removed it and replaced with the default wp-content/uploads, saved and that fixed it
Gord says
Hi Tom,
I just wanted to say thank you as well. Your post saved me a lot of grief! I used a plugin to migrate a site to a new provider. The tool is excellent, but in this instance were so many files in my uploads directory that I needed to exclude images and move them separately via ftp. I spent an hour carefully checking file permissions and ownership in the WordPress uploads directory until I came across your post. Sure enough, nder “Settings / Media” there was a hardcoded path valid only with my old hosting provider. Great post!
Vu says
Thank you very much. My problem was same and your solution was great
ceesay says
Thank you, thank you, thank you!! This happened when I migrated this site. Hasn’t happened to any of the other sites I’ve migrated, but the Settings>Media path was exactly the problem.
Pri Freire says
Thank you soooo much!
Mika Kaakinen says
Changing folder permissions to 755 resolved the issue for me. Thank you!
Vimal says
I am facing a very basic problem, i tried many theme but when i add an element on a fresh new page it show the default content of (pagename and the recent post widget is visible and other widgets are behind my element i.e Slider) behind my slider or hero image Guyz PLz Help me
Mark Hetherington says
I must have read two dozen different fixes fir this image error thing, then found a solution that s far, far easier than anything else I have read. In fact here’s the solution in three words: Change your browser.
Yep, that’s all I did. I’ve tried lots of different “solutions” with no joy, then just by chance I was working on a different computer one day, using Opera instead of Chrome (I’ve had the error with IE, Edge, Firefox etc. too) and I had no problem uploading my images. I’ve been using Opera for the purpose for months now and never had the HTTP error since.
I’m not saying it will work for every occurrence but it’s got to be worth a try!
Toon says
Wow! worked for me! Safari -> Chrome on OSX
pooja says
I have problem ..I want somebody help me please..
Some content of website like footer content are not displayed on chrome but it displayed on other web browser.I also change the Setting of chrome but its not work .So please help me…
Pooja says
I have my old pictures in wordpress.
But i’m unable to upload new images.
Everytime i got this message….” Unable to create directory uploads/2017/09. Is its parent directory writable by the server”
I tried all
744
755
644
but three of them didn’t works for me
please tell any suggestion ?
Heather says
Me too! I even thought I fixed the problem by increasing the upload size through the Media section under Settings and nope! You know what got it to work?
Resizing my freaking images. Silly me thought I was doing that through the settings on WordPress, but nope!
I have a Mac and I resized my large images to 1920×1080 or less and made sure my Media Settings allowed that and sure enough, it works! All those hours of frustration… *sigh* I hope that helps!
Joe says
I have no problem with inserting photos by doing so inside a paragraph and wraping text around it. But I cannot insert a larger photo in an area free of a paragraph. The size of the photo doesn’t change even though the file is larger. I changed the settings (media/settings) but nothing works. Can you help?
WPBeginner Support says
Hi Joe,
Here is a simple tip that you can try if you haven’t already tried it. Press the enter key twice after adding a paragraph. Click on the upload media button to upload your photo. In the right column, select Full Size and then click on the insert image button. As soon as photo appears in your visual editor, press the enter key twice and start typing.
Alice says
It still doesn’t solve my problem. I recently moved my newly created website from a subdomain to my main domain and everything worked fine except for my uploads. I went to my optons.php and tried to change my upload path. I noticed that when I tried to upload a file, the file is not even in my folder, doesn’t show up in my media library as a thumbnail. However, when I clicked on the broken image and clicked “edit image,” the image actually showed up!!! How weird! How can I fix my problem?
Melina says
Hi Alice, I have exactly the same problem! I tried all the solutions that are given down but because my problem is with my multisite duplicates and not with the root site, none of them works. I can uploads the pictures, the sub-site recognizes they are there but shows just grey thumbnails. When I go to my ftp all access are correct and I have already tried changing the upload path. Nothing works! Could you solve your problem? What was the solution??
Lakshya Mohan says
Similar problem is occurring with me. I have tried everything but still no use. When I upload an image, I see a blank thumbnail clicking on which I see a blank preview, but if I click on edit then only I am able to see the image. When I put that image in any post I see a broken link.
Chris Culver says
did anyone find the solution to this issue. I am having the same occurrence with a cloned site that was created to work on for a site rebuild
Rafia khan says
Thank you so much for the help. It worked for me as well
Tammy says
I refreshed cache in WordPress and that fixed it.
mosh says
changing file permissions to 655 worked!
Temi says
This is what I did to mine:
I have moved my main file from one folder to the other in same cPanel and done some redirection. I didn’t change the LINK in Media setting for folder location so rather than images being located in the folder for the current domain directory, it was searching for images in the folder off the current one.
Just go to Settings in your wordpress dashboard, locate Uploading Files, Store uploads in this folder and check the directory (link) in that box. If the domain name is the old one you transferred from, then change it to your current one and save. Try upload images again and you would be glad.
Robert says
Thanks to the author and also Temi, both your tips helped fixed my issue. I initially created my WP site in a subdirectory as well and subsequently moved it to the root folder to go live, not realising that Media settings was one of the places where I needed to update with the new URL to remove the subdirectory.
Just to clarify for everyone else, the Uploading Files field is under Settings > Media.
Melvin W. says
Temi you are my hero!
Balram N. says
Temi, you are godlike. The uploads folder path setting on WP was the freaking issue!!!! Thank you so much.
Alex mwailu says
I am proud to solve your problems people…Just Login to your Cpanel and deactivate ModSecurity, just deactivate it.then you will be able to upload your images comfortablly
Dominic says
Thanks Man, you just saved me, But is there any Disadvantage of Disabling Mod Security
Lee Pascoe says
My images have uploaded into the media library, with no error messages and no permission problem.
However, when I click Insert into Post, it remains blank.
In Manage Products, there is a series of icons saying “No Image”
I have tried this several times, and have 6 of the same images in the Media library, (which I can’t delete!) but still no images on the product page.
I have tried this with 4 different pictures for 4 different products.
Help!
Divine Raphael says
The fiirst step worked perfectly well for me!!! Thanks WP Beginner
Paul Keating says
If this problem seems to be only when using google chrome- I found the answer to cure this problem as follows:
Go to settings on chrome- if you are signed in to chrome- sign out. reset the browser, clear the cache, reboot the machine and use chrome without signing in- presto !!!
You should now be able to upload images using the normal way. let me know if this works for you !
Dheeraj Soni says
Hello,
I have been facing the issue of new image uploads being shown broken. I tried changing values from 755 to 744 & 711 & did 644 as well as as 655 but the issue is still persisting.. please suggest me how do i get this resolved?
Mayaprakash Pant says
Hey, while I’m trying to upload images, it shows an error message:
“Image Upload Error. Precondition Failed”
How To Solve This?
joe says
I’m having a strange issue related to this that i dont see anything similar in the thread. I uploaded a few images just fine a couple weeks ago. we were updated to the latest WP version at the time. Today I am going to upload images and the progress bar begins, and then just sticks at about 25%. never moves from there. I get no error message or anything. But when i click to leave page it just leaves – there is no “do you want to leave page while…” message. and then when i come back there is no progress bar or anything. The image is simply not there, no is there any indication i tried to upload it. I didn’t change anything in the settings between the time when i could upload images, and i tried deactivating the only plugin i installed and it did nothing.
Sandeep says
I have a different problem
When i want to upload pictures, i’m not even getting the folder to select the image. Please help me out
Ahson says
I am facing the image issue with FEW images on my WP website. When I tried to change the permission to 744, ALL of the images were GONE. Please assist how I can have these images appear again.
Also, I am not using FTP, I am directly changing from Godady hosting panel.
sherin says
Please change numeric value as 755 then your pictures will appear gain
thor says
Hi, guys, this is how I fix the image issue in WordPress library
In cPanel, in the Files section, click File Manager.
Select the button for Web Root (public_html/www).
hit the setting icon in the right
Place a checkmark in the box titled Show Hidden Files (dotfiles).
Click Go.
Review the numbers listed under the Perms column in File Manager.
Directories and folders should be set to 755.
Executable scripts within the cgi-bin folder must be set to 755.
Images, media, and text files like HTML should be set to 644.
Or you check the htaccess file by following this:
Bad .htaccess, Invalid Command
In the (dot) htaccess file, you may have added lines that are either worded incorrectly or conflicting with another coding in the file. The best way to troubleshoot this is to comment out the lines in the .htaccess file.
Always make a copy of the .htaccess file before making any changes to it.
You can comment out a line in the .htaccess file by adding # to the beginning of that particular line. For example, if the code in the .htaccess file looks like:
DirectoryIndex default.html
AddType application/x-httpd-php5 php
Then, try commenting it out like so:
DirectoryIndex default.html
#AddType application/x-httpd-php5 php
Broken lines and lines that start with php_flags are the most common mistakes. If you cannot determine which line is the problem, then comment out every line.
usually, the problem come from the line whit the jpg, png, in the code tray to comment this line like so (add # in front of the code line ) and then save
go to your library and tray to upload a picture
Sara says
Hi,
We have recently got hacked and figured out that the images weren’t showing because the uploads folder was missing in Filezilla. We tried creating a new folder but it disappears as soon as we refresh. I can upload images in wordpress but they are seen as broken. Is there any way to fix this problem?
Your help is greatly appreciated!
Sara
Naomi Kroneck says
Hello,
We have been trying to update the pictures on our website because they are outdated. We have several different pages that also have videos and when I try to update the pictures on those pages the videos disappear. But as soon as I delete the new pictures the videos come back. I am not sure what is going on.
WPBeginner Support says
Hi Naomi,
Please follow our step by step WordPress troubleshooting guide to figure out what’s causing this issue.
Administrador
pule says
Hi, my media library images are all broken and even if I upload new ones .. I tried changing permissions on c panel to 744, 755, 655 but still no changes on building on page builder …how do I fix this problem
WPBeginner Support says
Hi Pule,
You will need to change all file permissions to 644.
Administrador
Musab says
Hi WpBeginner Support ,
what do you mean by changing all file permission to 644 , like all files on my website ? or just upload file and his children ?
I’m facing the same issue and no solution worked for me till now , when I tried to change image format to bmb it works !
please anyone know how to fix this tell us .
Mandy says
I changed my file permissions to 655 and that worked! So happy it’s fixed such a relief! Thanks for the article!
WPBeginner Support says
Hey Mandy,
You are welcome. We are glad you found it helpful
Don’t forget to follow us on Facebook for more WordPress tips and tutorials.
Administrador
Mark says
I had this problem and tried the above solution but it did not work. What I did was in the Settings/Media area of my WordPress Admin Dashboard I unchecked the option to organise my uploads into month- and year-based folders and after that it worked fine!
Dave Hamelink says
Hello,
I am currently experiencing issues when trying to upload a new image to the media library. It gives the error: error during uploading, please try again later.
I tried everything, changing permissions in the FTP server, de-activating plugins, and reinstalling WordPress. I am currently using WordPress 4.7.
Can someone please help me?
regards,
Dave
Karen Field says
I am having the same issue and have no clue on how to fix it!
dipto says
You guys are really boss. Keep it up bro
bvo says
Guys,
I have the same / a similar problem.
When I upload a image, it is copied to the right folder. But I can’t see it in the library and it gives a error message (error, try again later).
When I select a specifiec month in the library, I can see the images from that month, but when I do not select a specific month, I only see one blank square.
When I select the list view I see all images, but also a few empty thumnails that says “no title”. I can’t view, delete or whatever these.
I tried deactivating all plugins, I use the standard theme (twenty seventeen), I tried suggestions above. Noting helps.
Hope someone can help me…
Regards, Bas
Larry Dean says
Working fine then all of a sudden it quit uploading image files. I get the error:
Failed to write file to disk.
I’ve tried the recommendations using ftp and it still doesn’t work. I installed WP to Buffer at about the same time this happened. Deactivated it but still can’t upload images.
Thanks for any help.
WPBeginner Support says
Hi Larry,
The most common cause of this error is when file directory permissions are changed on your site. You can also try steps mentioned in our WordPress troubleshooting guide.
Administrador
Larry Dean says
It’s working again. The only thing I did was to deactivate the WP to Buffer plugin. Not sure why it took a period of time but all seems ok at this point. Thanks for your help.
Bartosz says
Find in wp-admin dashboard menu ‘Settings/Media’. There is forder path do media files. Set correctly your server media path.
It’s works.
Marjorie Ray says
Thank you for this post Bartosz. We had recently migrated a site and there was an address in the Settings/Media/StoreUploads which was causing the problem. I deleted that address, hit save, and it fixed the problem; am now able to upload images.
Marjorie
Henk says
Hello,
Thanks for your answer. I was looking for this.
Garreth says
Hey,
I had an issue too and found out that my share host was running php version 5.5.36. I had to add ”AddHandler application/x-httpd-php56 .php” to the .htaccess file to get the server to run php 5.6
I hope this helps
Amin says
Hello I have the same problem but mine is like only for users: it says “Error during upload, please try again” and I tried everything anyway all i know and ain’t be fixed ._., can someone help? i will apreciate that. thanks !
mark p says
did you ever get help on this error?? i have the same issue and nobody seems to be able to fix it, even my web hosting co. . . . ..thanks
Melanie says
I am having an issue trying to rotate picture I downloaded into WordPress. It freezes up then tells me there is an internal error 500. Then it clears up in about 15 min but can not edit or do anything with pictures anymore or does same thing.
Thanks for any help
Jon says
I followed the directions on changing the permissions for the uploads directory, now the site won’t come up and I can’t even get back into my WP dashboard. I’m getting a 500 error.
Can anyone tell me how to set the permissions as they were originally? In other words, how to undo the hatchet job that is now my client’s website?
I understand how to reset the directory permissions, but I don’t know what the file permissions were before.
WPBeginner Support says
You can use 655 for all files, and 755 for all directories.
Administrador
Amin says
500 Error is related to your .htaccess / php.ini file i think you were using a cdn with wp rocket because it have that problem when you do changing directly from ftp and editing files directly like that. try to disable it, delete everything on your htaccess except the part of wp by default than retry again and activate your plugin again.
Vanessa says
The explanation here on this page is trying to shoot a tiny bird with a cannonball.
It’s quite simple to fix the problem of image upload error in WP! Just DO NOT use any special or foreign language characters in the file names! and keep them short. This is the 101 of computer file naming protocol anyway and resolves the most cryptic of problems.
Most times, the best solution is the simplest solution.
Yenny Kartika says
Wow, you’re right. It’s perfect.
I previously try to upload an image with “blabla-1” filename and it wasn’t uploaded.
I looked for some solutions in internet but found nothing, until this one simple solution.
After than I change the filename into “blablabla” and… it’s uploaded perfectly.
I feel so smart right now.
Thank you for sharing. God bless you.
christian says
Hi Guys, I’ve been having this issue, along with connection lost problem, and it have caused me to abandon my blog. Still painful.
Anyone with help?
tomasofen says
I have problems uploading some images. I didn’t know what the problem was, until i see the filename was using characters with written accent, like the spanish “Según se mire.jpg”.
Renaming it allows me to upload right.
Don’t know if this can be helpfull for somebody in the future
Zak says
Hi people,
Try to put this in your themes file named “function.php” in the last line:
add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );
function change_graphic_lib($array) {
return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );
}
Jeroen says
Hi,
Followed the instructions and it didn’t solve the problem. Any other idea’s to get the upload fixed again?
Tnx in advance
Oziel says
Didnt work, Im getting “HTTP Error”
Alex mwailu says
Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard
Steph says
Hey Guys, I followed all the steps and it’s still not working. Everytime I try to upload an image it says “HTTP Error”
Wondering if someone could help me.
Cheers,
Steph
Alex mwailu says
Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard
Dave says
Didn’t work.
linda says
Hi, I wanted to add a spreadsheet I created in Excel and have it display in a blog post. Should not be complicated , Right? But I have not been able to do so. 1st I saved the excel as a PDF file. Then I imported the pdf into Photoshop and saved as a jpeg. I try to upload into my WordPress Blog and it will not accept the image. I keep getting an error.
WPBeginner Support says
What error do you get?
Administrador
Rae says
I was having errors with images uploading and then realised I had an incorrect directory in the main Settings > Media
umer says
hey guys how are you ..?
I have problem ..I want somebody help me please..
In my site images is not working properly in directory and not showing …
Also this site is not showing responsiveness in mobile ..
I am waiting for someone whose really know this problem ..I will be very thank full…
THanks
Anonymous says
Same here! Thanks!