Está tendo problemas para fazer login na área de administração do WordPress?
Isso pode ser causado por vários motivos diferentes, o que dificulta a solução de problemas para iniciantes.
Neste artigo, mostraremos o que fazer quando você estiver bloqueado no administrador do WordPress (wp-admin) para que possa recuperar o acesso ao seu site.
Por que você está bloqueado na administração do WordPress?
Frequentemente ouvimos usuários que estão bloqueados na área de administração do WordPress. Isso é frustrante e pode paralisar sua produtividade. Você não pode escrever posts, responder a comentários ou fazer qualquer trabalho em seu site do WordPress.
Se estiver com problemas para fazer login no site de outra pessoa, entre em contato com o proprietário ou administrador do site para informá-lo. Ele pode explicar por que você não tem acesso ou trabalhar com você para resolver o problema. Eles podem explicar por que você não tem acesso ou trabalhar com você para resolver o problema.
Se você for o proprietário do site, poderá seguir as etapas de solução de problemas abaixo.
Há alguns motivos pelos quais você pode estar bloqueado no administrador do WordPress, portanto, vamos analisar cada um deles, um por um. Esperamos que, por meio desse processo de eliminação, você consiga descobrir a solução para o seu problema.
Você também pode consultar nosso guia de solução de problemas do WordPress para descobrir o que está causando o problema e como corrigi-lo. Talvez você também encontre uma solução em nossa lista dos erros mais comuns do WordPress e como corrigi-los.
Dito isso, vamos dar uma olhada em algumas medidas que você pode tomar quando estiver bloqueado no administrador do WordPress. Você pode usar os links abaixo para navegar rapidamente até a mensagem de erro exibida:
- Error Establishing Database Connection
- 500 Internal Server Error
- 404 ‘Not Found’ Error
- 403 Forbidden Error
- 401 Unauthorized Error
- Limited Logins
- White Screen of Death
- Incorrect Password Issue
- Problems With Plugins
- Lost Admin Privileges
- Hacked WordPress Site
- Login Page Refreshing and Redirecting
- ‘This Has Been Disabled’ Error
- ‘Briefly Unavailable for Scheduled Maintenance’ Error
- PHP Syntax Errors
- Your Site Is Experiencing a Technical Issue
Erro ao estabelecer conexão com o banco de dados
Você está vendo o aviso “Erro ao estabelecer conexão com o banco de dados” em todas as páginas do seu site? Essa mensagem é exibida por vários motivos, como um banco de dados corrompido ou problemas com seu servidor de hospedagem na Web.
Se estiver vendo esse erro ao tentar fazer login, consulte o nosso guia sobre como corrigir o erro ao estabelecer uma conexão com o banco de dados no WordPress.
Erro interno do servidor 500
Outro erro do WordPress que um iniciante pode encontrar é o “Internal Server Error” ou, às vezes, “500 Internal Server Error”. Esse erro é exibido quando há algo errado, mas o servidor não consegue identificar onde está o problema.
Se você vir essa mensagem ao tentar fazer login no WordPress, siga as etapas do nosso guia sobre como corrigir o erro interno do servidor 500 no WordPress.
Erro 404 “Not Found” (Não encontrado)
Às vezes, os usuários cometem um erro ao alterar o endereço do WordPress e o endereço do site nas configurações do WordPress. Na próxima vez que tentam fazer login na área de administração, eles veem o erro “Erro 404 – Não encontrado”.
Se isso estiver acontecendo com você, consulte nosso guia sobre como alterar os URLs do seu site WordPress. Não será possível usar o Método 1 porque você não pode fazer login, mas os outros métodos devem livrá-lo do problema.
Observação: se você conseguir fazer login no site, mas vir o erro 404 ao visualizar uma de suas postagens, o problema é outro. Você pode saber como corrigir o problema em nosso guia sobre como corrigir postagens do WordPress que retornam erro 404.
Erro 403 Forbidden
Alguns usuários relatam ter visto o erro “HTTP Error 403 – Forbidden” ao tentar fazer login no wp-admin. Esse erro pode ser causado por permissões de arquivo incorretas, plug-ins de segurança mal codificados ou pela configuração do servidor.
Se você estiver vendo esse erro, nosso guia sobre como corrigir o erro 403 Forbidden no WordPress o ajudará a rastrear e corrigir o problema.
401 Unauthorized Error (Erro não autorizado)
Outra mensagem que você poderá ver quando estiver bloqueado na administração do WordPress é o erro 401. Esse erro às vezes é acompanhado de uma mensagem que diz: “Acesso negado devido a credenciais inválidas” ou “Autorização necessária”.
Você poderá ver essa mensagem se tiver protegido com senha a pasta de administração do WordPress. Ela também pode ser causada por um plug-in de segurança do WordPress ou por medidas de segurança adotadas por sua empresa de hospedagem.
Consulte nosso guia sobre como corrigir o erro 401 no WordPress para conhecer seis soluções que o ajudarão a recuperar o acesso ao seu site.
Logins limitados
Por padrão, o WordPress permite que os usuários digitem as senhas quantas vezes quiserem. Os hackers podem tentar explorar isso usando scripts que inserem combinações diferentes até que seu site seja quebrado.
Para evitar isso, recomendamos que você limite o número de tentativas de login com falha por usuário. No entanto, isso pode significar que você ficará bloqueado em seu próprio site quando digitar a senha errada muitas vezes.
Se você estiver nessa situação, siga as etapas do nosso guia sobre como desbloquear o Limit Login Attempts no WordPress.
Tela branca da morte
Você está vendo uma tela branca no seu administrador do WordPress? Esse problema costuma ser chamado de tela branca da morte do WordPress.
Isso acontece quando você esgota o limite de memória. Isso pode ser causado por um plug-in ou tema mal codificado ou por uma hospedagem na Web não confiável.
Se estiver vendo esse erro, consulte o nosso guia sobre como corrigir a tela branca da morte do WordPress.
Problema de senha incorreta
Não há nada mais frustrante do que ser informado de que usou a senha errada quando você tem certeza de que não usou e até verificou se o caps lock não está ativado.
Isso pode acontecer se você tiver sido vítima de um hack ou se estiver apenas cometendo um erro honesto.
Pior ainda, quando você tenta alterar sua senha, nunca recebe o e-mail porque ele vai para um endereço ao qual você não tem mais acesso.
Felizmente, há outra maneira de redefinir sua senha do WordPress no phpMyAdmin. Esse método pode ser um pouco complicado para novos usuários, mas é sua melhor esperança de recuperar o acesso à área de administração.
Problemas com plug-ins
Você pode estar bloqueado na administração do WordPress devido a um plug-in ou tema com defeito. Esse pode ser o caso se você não conseguir fazer login no administrador do WordPress depois de instalar um novo plug-in ou se a mensagem de erro mencionar ‘wp-content/plugins/’.
Para recuperar o acesso ao seu site, será necessário desativar temporariamente os plug-ins. Você pode fazer isso usando o FTP ou o phpMyAdmin seguindo nosso guia passo a passo sobre como desativar todos os plugins quando não for possível acessar o wp-admin.
Perda de privilégios de administrador
Às vezes, você pode conseguir fazer login no seu administrador do WordPress, mas não vê nenhuma funcionalidade do administrador. Por exemplo, você não tem acesso aos seus temas ou plug-ins.
Isso pode acontecer se as permissões de usuário foram modificadas. Pode ser que hackers tenham infectado seu site e, em seguida, excluído seus privilégios de administrador.
Nesse caso, você deve adicionar um usuário administrador ao banco de dados do WordPress via MySQL (phpMyAdmin).
Site WordPress hackeado
Se você suspeitar que seu site foi hackeado, há outras medidas que podem ser necessárias.
Um site invadido pode ter uma aparência diferente, exibir conteúdo diferente ou reproduzir automaticamente música ou outra mídia. Pior ainda, ele pode estar infectando seus visitantes com vírus, portanto, você precisa agir rapidamente.
Você pode começar com nosso guia para iniciantes sobre como corrigir seu site WordPress invadido. Mostraremos a você como identificar a invasão, restaurar seu site a partir de um backup e remover qualquer malware.
Depois disso, você deve proteger seu site contra ataques futuros. Mostramos como fazer isso em nosso guia definitivo de segurança do WordPress.
Atualização e redirecionamento da página de login
Outro tipo de erro de login é quando a página de login do WordPress continua sendo atualizada e redirecionada para a tela de login.
Isso pode ocorrer devido a valores incorretos para os campos URL do site e URL inicial na tabela de opções do WordPress. Também pode ser causado por configurações de permalink mal configuradas ou redirecionamentos definidos no arquivo .htaccess.
Para corrigir esse problema, consulte nosso guia sobre como corrigir o problema de atualização e redirecionamento da página de login do WordPress.
Erro “This Has Been Disabled
Ao tentar fazer login na área de administração do WordPress, você vê o erro “This has been disabled”? Essa mensagem é exibida quando você acessa o endereço de administração errado.
Uma prática comum de segurança do WordPress é alterar o URL padrão de login do administrador (domain.com/wp-admin) para algo personalizado. Isso pode ajudar a evitar que hackers e bots fiquem martelando seu URL de login para tentar obter acesso.
Se você esquecer que o URL foi alterado e acessar o antigo, verá essa mensagem de erro. Se você esqueceu o endereço correto, consulte nosso guia para iniciantes sobre como encontrar o URL de login do WordPress.
Erro “Brevemente indisponível para manutenção programada
Você está vendo o erro “Brevemente indisponível para manutenção programada” no WordPress? Esse erro geralmente aparece durante a atualização do núcleo, dos plug-ins ou dos temas do WordPress.
Mas se o seu site WordPress não conseguir concluir a atualização, você ficará preso no modo de manutenção.
Para corrigir o problema, você deve consultar nosso guia sobre como corrigir o erro Briefly Unavailable for Scheduled Maintenance no WordPress. O guia também explicará por que o erro ocorre e como evitá-lo no futuro.
Erros de sintaxe do PHP
Erros de PHP podem ocorrer depois que você cola um trecho de código de um tutorial ou site do WordPress. O código errado pode fazer com que seu site deixe de funcionar corretamente e impedir que você faça login.
Geralmente, os iniciantes usam o editor integrado do WordPress em seu painel de controle. Esse recurso é útil, mas pode levar a um desastre se você não souber o que está fazendo.
É por isso que escrevemos nosso guia para iniciantes sobre como colar trechos da Web no WordPress.
Observação: em muitos casos, é mais seguro usar um plug-in de snippets de código como o WPCode em vez de inserir diretamente o código personalizado. Para obter mais detalhes, consulte nosso guia sobre como adicionar código personalizado com segurança no WordPress.
Se o acesso ao administrador do WordPress estiver bloqueado por causa de um trecho de código, será necessário corrigir o problema manualmente usando um programa de FTP como o FileZilla para acessar seus arquivos. Se você não estiver familiarizado com o FTP, consulte nosso guia para iniciantes sobre FTP.
Depois de se conectar ao seu site WordPress usando o software FTP, siga nosso guia sobre como corrigir erros de sintaxe no WordPress para corrigir ou remover o código que você adicionou.
Seu site está enfrentando um problema técnico
Às vezes, ao tentar acessar a área de administração do WordPress, você pode ver uma tela branca ou uma mensagem dizendo: “O site está com dificuldades técnicas. Verifique a caixa de entrada de seu e-mail de administração do site para obter instruções”.
Você precisará fazer login na sua conta de e-mail de administrador e abrir a caixa de entrada.
Você verá um e-mail automático do WordPress que informará qual tema ou plug-in está causando problemas no seu site. Ele também fornece um link de login para que você possa acessar o administrador do WordPress.
Basta clicar no link e você poderá acessar o administrador do WordPress no modo de recuperação. Em seguida, será necessário desativar o plug-in ou o tema que está causando os problemas em seu site.
No entanto, talvez você não receba esse e-mail com o link de login. Nesse caso, consulte nosso guia sobre como usar o modo de recuperação do WordPress.
Esperamos que este tutorial tenha ajudado você a corrigir o problema de “bloqueio do administrador do WordPress”. Talvez você também queira saber como escolher a melhor hospedagem do WordPress ou conferir nossa lista de plug-ins obrigatórios para expandir seu site.
Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.
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Rosh says
hi
I have come across an issue with the login attempts since I have activated my Loginizer plugin. I have been unable to login as an admin into my WordPress. I tried changing my password in my phpadmin, but it failed too. I tried login with the password and id from my Cpanel still it shows error in login id or password, please suggest me a solution.
WPBeginner Support says
You can disable the plugin using the method in: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administrador
Stephen says
Hi,
I am trying to install WordPress on localhost and keep getting the message ‘Sorry, that isn’t a valid email address. Email addresses look like username@example.com.’. Any email I try (all valid and working) gets the same response! Can you advise please? Thanks
WPBeginner Support says
You may want to ensure there are no spaces or similar in front of the email you are attempting to use. If you’re trying to reset a password due to being locked out you would want to take a look at: https://www.wpbeginner.com/wp-tutorials/how-to-reset-wordpress-admin-password-on-localhost/
Administrador
Jessica says
Hello,
My browser crashed whilst I was attempting to change the URL of my site on wp-admin and now I’m unable to access the log in page or see the site.
When I type in the URL of the site, I get the error message: This site is currently undergoing maintenance, and will be back shortly.
When I type in the /wp-admin URL it shows me to a log in screen and I enter my details only for it to return the error message: This site is currently undergoing maintenance, and will be back shortly.
Is anyone able to help?
Thanks,
Jess
WPBeginner Support says
You would want to take a look at our tutorial for that error here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/
Administrador
Cynthia Gonnella says
I’m being told I don’t have any wordpress sites.
WPBeginner Support says
Hi Cynthia,
You may have a website built with a different website builder. Try to find out which one and then search on how to migrate from that website builder to WordPress.
Administrador
CYNTHIA says
WordPress is hosting my blog. I’m now being told I don’t have any sites yet I logged in and wrote a post on October 3. When I use admin in my url I’m taken to a political site. I have my receipt of payment to wordpress but when I’m logged in there’s no record of a payment. I’m not sure how to fix this. Thank you for responding.
WPBeginner Support says
Hi Cynthia,
Please contact WordPress.com support. They would be able to help you out.
Teboh says
After editing and publishing my new blog hosted with Bluehost, the front end of my website still shows a coming soon page. I don’t know what else to do.
WPBeginner Support says
Hi Teboh,
Login to your Bluehost hosting account dashboard and then click on ‘My Sites’ in the left column. Take your mouse over to your site and then select Manage site. On the next scree, click on the Settings tab. Here you will find the option to turn off ‘Coming Soon Page On My Site’.
Administrador
Kelly St Claire says
I have an inactive wordpress site (about a year) and I cannot log in to the admin panel. I’m trying to either change it and start using it again or closing it out.
My issue was that I couldn’t remember the password and when I tried to reset it it would accept none of my email addresses.
Can someone please help? I’ve been searching for the answer and can’t find anything about not having access through email.
WPBeginner Support says
Hi Kelly,
Seems like it is a WordPress.com website. In that case you may want to contact their support and they will be able to help you out.
Administrador
James says
I locked myself out by installing a re-captcha plug-in, enabling it for log-in screen and then logging myself out. Unfortunately my log-in screen is created by another plug in and they don’t seem to be compatible. The log-in screen does not show the recaptcha and then when I try to log in it says incorrect details. Any ideas?
Eliza says
Hello,
So people from my work asked me to update the website but the guy who made it is gone and they can’t reach him. So I made a new website but now we can’t bring down the old one. Is it possible to do so without having the login? Cause they own the business but didn’t do the website…
WPBeginner Support says
Hi Eliza,
You will need to connect to your hosting account dashboard. This is where the old website’s files are stored. You may contact the hosting company and ask them for help. There are online tools that you can use to find out where the old website is hosted.
Administrador
emma says
I am in desperate need. I cant get back into my wordpress account and everywhere i go for my site it show the 404 file or directory not found
What do I do?!
WPBeginner Support says
Hi Emma,
Please see our guide on how to fix 404 errors in WordPress.
Administrador
Eymiel says
Is it possible to get locked out when I’ve tried to log in for too many times? I was creating a code for a modal type login and had to log in and out several times to check. Would that be one of the possible reason why I’ll be locked out?
WPBeginner Support says
Hi Eymiel,
By default, WordPress doesn’t stop users from attempting to login. You can try as many times as you like. However, you can use plugins like Limit Login Attempts to change this.
Administrador
Stephen Stack says
I work for a medical supply manufacturer. We had our site designed by a web development company. The relationship has ended. We were never given the admin user name and password. Is there anyway where we can get access to the admin features? The developer won’t respond to our calls or messages.
WPBeginner Support says
Hi Stephen,
If you have access to the web hosting account for the website then you can use that to recover WordPress password using phpMyAdmin. If you don’t have access to the hosting account, then you cannot access the website.
Administrador
Karin says
Hello, I just did the move / migration from local to online using all in one migration WP. The website is online, it works but urls dont work my website is still under construction – – – – I can no longer access to wordpress ! – – – – I know I have to use id and password I used working in local but because it was saved in my internet browser I didnt have to enter it each time and I completely lost / forget it ! ANd I dont think changing it on localhost/phpmyadmin/ can be a solution because the migration has been done (?) PLEASE help me to find a solution – save my life — the website is for a client – it’s an urgency. Thanks
WPBeginner Support says
Hi Karin,
You can still reset password by launching phpmyadmin on hosting account’s cpanel dashboard.
Administrador
Lindsay says
I just switched my website over from WordPress.com yesterday. Everything was working fine or so I thought. Today I tried to log into my site via the /wp-admin/ page, but it is telling me that my e-mail, username, and password are all invalid. I tried to reset the password, but it told me there was no account linked to the address or the username.
I KNOW I am using the right information. I have tried to login on my phone, through the app, and on my computer. The only way I can get to the dashboard is by going to BlueHost and clicking on “My Sites.” It doesn’t even give me the option to log into WordPress from there.
I am so frustrated. PLEASE HELP!
WPBeginner Support says
Hi Lindsay,
Please try our WordPress troubleshooting guide to find out what’s causing the issue and how to fix it.
Administrador
roberto says
I changed phone #’s so I cannot get back into my worpress account as everything they wanna send me is on my phone?!
Now what?
Word press has no email help?!
WPBeginner Support says
Hi Roberto,
You are probably using WordPress.com. Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.
WordPress.com has a support forum where you can reach out and explain your issue.
Administrador
CHLOE says
Did you manage to resolve this? I’m having the same problem and I don’t know what to do! I can’t find my back up codes and the verification messages aren’t coming through to my old phone!
syed umraz says
I am not able to access website admin page (wp-admin) which is built on wordpress. it shows 404 not found when i typed mywbsite/wp-admin/. Please assist
Azizul Hoque says
Every time i wish to access my wordpress dashboard which is installed in a namecheap hosting whenever i put my user ID and password then this message appears : You have been locked out due to too many invalid login attempts. Can anyone give me a solution
cindy says
Hi,
I have a weird issue with my wordpress account.
I logged out and now that I want to log in again it says that my username and email don’t exist in wordpress, what can I do about it?
Thank you.
WPBeginner Support says
Hi John,
Please see our guide on how to deactivate plugins when not able to access WordPress admin.
Administrador
Sumayya says
I am having a very weird issue.
I have dpwnloaded a plug in for my website which shows my website in under construction mode.
I kind of lost my password, and when i go to the lost password it redirects me to the under construction page.
Also I am using site ground hosting.
So i am completely blocked out i am not able to recover my wp dashboard
WPBeginner Support says
Hey Sumayya,
You can deactivate plugin using FTP.
Administrador
Anna says
I cannot access my blog nor login to wp panel, but when I use a different Internet connection it works. So how to solve this if it has something to do with a particular connetion?
Amlan says
Same happened to me. I can’t access wp-admin page from my intetnet connection but when I use other internet connection or VPN, it opens. Please give me a solution.
idzumi says
same with me… is related to the internet. with data is ok and other people can access. but i can access other wordpress accounts I have without problem… the issue is with one particular account
Joni says
Hi
I’ve locked myself out of my site. I had it offline on a local host while I was building it. All was fine it was the day to upload and do a paypal sandbox text. I uploaded all files to my host server, all good. But when I went to my website it wasn’t there just the host screen. I watch some videos on YouTube to get advice and one said change the URL in your WordPress dashboard. So I did and now when I got to login to my WordPress site it says it’s not there. Any help would be most appreciated
Thanks
Joni
Sarah says
Hey when i log on to my WordPress website it takes me to my website instead of my dashboard and when i click on dashboard to edit my website it just refreshes the page
umesh says
here i have a blog when i move to admin panel of my blog, after login , work properly then suddenly automatically my admin panel down and even blog also can’t access, but when i use another network its normally open and move to again admin panel, same problem issue…
and hosting admin panel also blocked at same time
i dont know what is this
ashlei says
Hello – I don’t know if you can help me. I had a personal site & blog with a domain hosted through godaddy. Some time passed and I apparently forgot to renew my domain subscription – and I lost my rights to this domain. (I can currently buy it back for $1500- yikes). In any case, I’m fine with changing my domain, but in the meantime I want to access my admin dashboard to access what I had on my wordpress page (pictures, blogs, content, etc). I can’t use the normal log-in as I no longer have the domain – is there a back door to access this?
WPBeginner Support says
Hi Ashlei,
If your hosting account on GoDaddy is still active, then you can download a backup of your WordPresss site. If you don’t know how to do that, then follow our guide on how to manually create a WordPress backup.
Administrador
Chris says
I do not know what the error code is: my website says: Parse error: syntax error, unexpected ‘<' in /home/christoe/public_html/wp-includes/bookmark.php on line 26
I set up FTP, etc, but I'm not sure which one is line 26, and I do not know what the exact error is. I did not change the code in the first place. as I believe I was hacked. so I have no idea what is correct and what is incorrect code?
Alan says
I used WP Clone plug-in to copy my site to a new domain so I’d have less work to do to start off but now whenever I try to get to the log-in page it says my IP has been blacklisted, please help!!!
Elisha Jesuorobo says
In my WordPress site, I am not able to access the customize function. Each time I click on that it presents a blank screen. What should I do?
tiffany says
I cant get into my wordpress now. It keeps telling me to “enable cookies”. Well, I tried to enable cookies for my website name and for wordpress but it didnt really specify what address it needed to be enabled for but regardless it still gives me the error message. That was on Chrome. So I tried on safari and now it’s telling me my password is wrong when I know for a fact it’s not wrong because I just changed it due to it telling me my password was wrong before the “cookie” error. Im thinking that WordPress just wants to see me suffer..
Summer says
I just activated the woo commerce site earlier today and it was giving me an internal server error every time I tried to do something so I deactivated it. I just reactivated it because I’m trying to set up my store on my site and the same thing happened only now I cannot log into my site at all I’m completely locked out all it says is internal server error and I can’t find a way to get in touch with anybody to fix it!! please help me somebody!!
Khay says
Thank you! This is excellent information!
Jack Gallagher says
Hi,
I’ve followed all instructions relating to the above – many thanks so far!
But i’ve hit another wall… Parse error: syntax error, unexpected ‘$atts’ (T_VARIABLE), expecting ‘{‘ … on line 126.
Problem is, there is no code on that line at all. I’ve been on this for the last couple hours and can’t seem to crack it. I was playing around with the code before as it was bouncing me around to different lines of code where paste error syntax codes were but started again from the original ‘broken’ code and i’m left here.
Any help would be great!!
Thanks so much.
Donna says
Hi there.
I made an error now I can’t log into my WP admin panel.
How my error happened:
When I was logged in to the Dashboard I went to Settings, General, and changed the email address in both the WordPress Address (URL) box & the Site Address (URL) box, then saved, then I causing me to lose access to my admin panel & get this message when I try to log in.:
“Error 404 – Not Found
The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.”
When I FTP into my domain I don’t know what to change or how to change it.
Can you help me?
WPBeginner Support says
Hi Donna,
You can try this. Connect to your website using FTP and look for wp-config.php file. Download this file to your computer and open it in a text editor like Notepad.
Locate the line that says ‘/* That’s all, stop editing! Happy blogging. */’
Just before this line add this code:
define('WP_HOME','http://example.com');
define('WP_SITEURL','http://example.com');
Replace example.com with your website’s address. First try with www. and if that doesn’t work try without www.
Save the file and upload it back to your website’s root folder using FTP.
Hopefully this will resolve your issue.
Administrador
Charmaine says
I have the same issues with Donna and followed your suggestions but unfortunately, it still doesn’t work. It still saying a not secure on the address bar and 404 error. Hoping for more suggestions. Please, please, really need your help.
Thanks a lot, really.
natalie cross says
I apologize if this is an easy fix that I’m missing but I simply went to update WP and this error appeared, locking me out….
Fatal error: Call to undefined function wp_raise_memory_limit() in /home/content/w/h/i/example.com/html/wp-admin/admin.php on line 141
It’s been so long since I originally installed WP, I don’t remember how to do any of this…..please HELP!
WPBeginner Support says
Hey Natalie,
You can try to manually update WordPress. This should correct any problems occurred during the update.
Administrador
Dwi says
Hi, I locked out from my admin page.
I mean, I already change the admin url and cannot remember it.
How to change or check the admin url?
Maybe from phpmyadmin?
Thanks.
Tan says
When visiting the admin url I just get a white screen that says ‘admin access disabled’
I’ve tried deleting the wp-login file and uploading one from a fresh copy of WP, I’ve tried disabling all plugins (by renaming the plugins file in cpanel), I’ve tried clearing all cache and cookies…. I’m all out of ideas!
Any help would be appreciated!
WPBeginner Support says
Hi Tan,
Please try tips in our WordPress troubleshooting guide. If that doesn’t help, then contact your WordPress hosting company they may be able to help.
Administrador
Matti says
I am having strange issues on some wordpress sites. I have around 70 of them.. but for some of them i can not open admin panel on my laptop. though all works fine on mobile.
I tried proxy tunnel software, and it opened..but on my normal connection the admin page redirects me to broken connection page. however, with same connection i can access wp-admin page using my mobile. any solution?
Michelle says
When I click on my admin access, I get a black screen with a picture of a gun and creepy music plays. How to I regain access to my site?
WPBeginner Support says
Please take a look at our beginner’s guide to fixing your hacked WordPress site.
Administrador
Richard Lamb says
My Color Magazine site will not let me change or ad widgets. When I go to “manage in customizer” I get this long error code:
Edit Add Google Analytics Stats
Google Analytics Stats
Fatal error: Uncaught exception ‘Google_AuthException’ with message ‘Error refreshing the OAuth2 token, ………….. Array) #4 /home/content/56/9312256/html in /home/content/56/9312256/html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php on line 288
Help, please. Thank you
WPBeginner Support says
Please contact your theme developer, they will be able to help you better.
Administrador
Simon says
You left out how to get in if the password is being sent to an email you no longer control…
Ashley says
Hi normally when ever i go online to my website, it is normally already logged in to wp-admin. A couple days go i tried to go onto it and it was logged out. So i try to log in and this was unsuccessful. I try logging in using wordpress..this also didnt work. I get this error – ‘Error, invalid response data’. What can i do to fix this problem?
Thank you in advance
Marie Krebs says
No matter how I try to access my dashboard, I get a simple white page with the word “error” in the upper left hand corner. I’m seeing the error :locked out due to too many login attempts” but I haven’t logged into my account AT ALL in over a month.
iThemes seems to cause more trouble than offer any security, because the spam comments and constant “new user registrations” keep coming, but my legitimate access of my dashboard is denied.
NOW WHAT?!?! Thanks!
Billy Helton says
I had someone to build me a site. Well he did and messed me over on it. He set my privileges to certain things and really did a crappy job with my site. I can’t do anything to it or with it. He has administrator privileges and Won’t let me have them. Is there a way to take it over change passwords and have control of my site? I have paid him all I intend to which was an agreed upon amount. I just want a way to have full control of my site.
WPBeginner Support says
If you have access to the hosting account and control panel then you can add a new admin user via phpmyadmin. You can also add a new admin user via FTP. After that you can login to your WordPress site and delete his account.
Make sure you update all passwords for hosting, FTP, WordPress, etc.
Administrador
Brenda Punchak says
I constantly have someone hacking into my site. They apply words into my content that leads to other sites selling cigarettes etc… I have had numerous different experts fixing it, but it never lasts. It is being hosted through Godaddy. I have also called them, but they keep trying to sell me more security. The experts I hired have added different security, but it doesn’t seem to last. My contact form doesn’t work either, when you fill it out it always says failed to send. I don’t know what else to do. Please help. This website is costing me a fortune.
WPBeginner Support says
Hey Brenda, we are going to publish our complete step by step WordPress security guide in a couple of days. Please subscribe to our blog or follow us on Twitter or Facebook so that you are notified when we publish it. It will help you learn how to secure WordPress like a professional.
Administrador
Stephanie Reinicke says
Hi,
i messed up my code in the functions php and can’t access my site anymore. Sadly i was stupid enough not to save a copy of the original code. What shall i do? Any suggestions ? Being new to all this, im kind of desperate
WPBeginner Support says
Please see our WordPress troubleshooting guide for step by step instructions. You will need to edit your functions.php file using FTP or File Manager.
Administrador
Jip says
I messed up the functions section and now the site is broken and apparently I can’t change the code in my WordPress admin. I also can’t access the site via the FTP program (it can’t connect me to the server) and I don’t know what to do.
WPBeginner Support says
You can also access your website using File Manager. It is a web based FTP program that you can access from your web hosting dashboard. Simply login to your hosting account and on the cPanel dashboard look for File Manager.
You can also contact your hosting provider to help you fix this issue, or send you FTP credentials.
Administrador
darshana says
i my problem is my website suddenly is not opening and its now showing password and a tab it was working properly till this afternoon and suddenly it was like that the site is asking for password not event letting me go to the wp-admin page. kindly help
WPBeginner Support says
Meanwhile you can try to deactivate all plugins using an FTP client.
Administrador
Ashish Khokhariya says
Awwww… Great…..
Thank you…Thank you ….Thank you so much
Went to exactly same problem as you mentioned and overcome by following steps mentioned by you…
U R Great ….Thank you again
God Bless you
Hardik Lamichhane says
Hello there,
My problem is falls on this topic but I’m facing another problem when I try to login my admin panel dashboard. It shows simple Page Not Found error and shows redirection search page.
Please fix.
fern says
my dashboard url redirects me to WordPress.com pleas how do i solve it
Cyrus Ong'au says
I recently installed a plugin to a website I am currently designing for a client and now am locked out of the wp-admin area. I cannot be able to login to the site’s C-panel so that maybe I can delete the plugin. The error that shows up is:
Fatal error: Call to undefined function et_get_option() in /home/firetech/public_html/wp-content/plugins/DiviLogin/main.php on line 19
How do I get out of this.
WPBeginner Support says
You will need access to either cPanel or FTP to deactivate the plugin.
Administrador