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Disqusレビューからの脱却 – コメントする数が304%増加

編集メモ: WPBeginner のパートナーリンクから手数料を得ています。手数料は編集者の意見や評価に影響を与えません。編集プロセスについて詳しく知る。

私たちは約2ヶ月前にDisqusから移行しました。この変更に気づいた多くの方から、なぜ私たちがDisqusに切り替えたのか、Disqusのレビューを書くよう依頼されました。約1年間Disqusを使用した後、私たちはいくつかの欠点に気づき、WordPressのコメントに戻らざるを得なくなりました。このDisqusレビューでは、私たちがDisqusに切り替えた理由と、Disqusのおかげでコメントする数が304%も増えたことを紹介します。

Disqus Review - Why we Swithced Away

私たちは2014年4月にDisqusを使い始めました。数ヶ月前に切り替えました。この件について書くのに時間がかかってしまったことをお詫びします。私たちがDisqusから乗り換えた理由について、何人かの方からご質問をいただいているようですので、ここで最後のDisqusレビューをお届けします。

なぜDisqusから乗り換えたのか?

Disqusから切り替えた理由はいくつかあります。

権限なしにアフィリエイトリンクを挿入したこと。

Disqusは、Disqusが追加できる関連投稿セクションにスポンサー記事を表示するPromoted Discoveryを有効化した場合、パブリッシャーに少額の追加収入を提供します。

私たちはDisqusからの広告を望んでいなかったので、すべての設定をオフにした。

しかし、Disqusがアフィリエイトリンクを私たちのブログ投稿コンテンツに勝手に挿入する「バグ」と呼ばれる現象に偶然遭遇しました。

基本的に、DisqusはViglinkと提携しており、コンテンツに目を通し、提携しているリンクをアフィリエイトリンクに変更する。

私たちは、Viglinkが私たちのサイトWPBeginnerからOptinMonsterへの売上を紹介していることに気づいたとき、これを発見しました。どちらも私たちのサイトなのだから、なんとも皮肉なものだ。うーん。

調べた後、Disqusにこの問題を報告したところ、修正され、「バグ」と呼ばれるようになった。

私たちはこの対応にかなり失望した。このアフィリエイト・インジェクション・バグによってDisqusがどれだけの利益を得たのか、またこのバグがどの程度広まっていたのかはわかりません。この件についての公表はなく、私たちのサイトに掲載された広告のクレジットも、いつまで続くのかわからないが、私たちは間違いなく受け取っていない。

口の中に嫌な味が残りました。

バグの詳細については、こちらの動画をご覧ください。

スポンサーコメント

私たちの友人であるマイケル・ハイアット(Michael Hyatt)が、自分のサイトにスポンサーコメントが許可なく表示されていることに気づいたとき、私たちはこのバグについて知りました。

彼は、Disqusサポートチームからのサポートなしではオプトアウトできないことを報告した。

そこで私たちはDisqusに連絡を取り、この問題に関する公式なレスポンスを求めました。

Disqusのサポートチームに連絡せずにオプトアウトする簡単な方法はないことを確認した。スポンサードコメントには特定の基準があるため、ほとんどのユーザーはこの影響を受けないだろう。

素晴らしい!すでにスパムコメント対策が十分でなかったかのように、今度は私たちがDisqusに目を光らせ、私たちのサイトでスポンサーコメントが有効化されたらすぐに連絡を取らなければならない。結構だ。

WordPressの創設者であるマット・マレンウェグは、Disqusの発表に対する彼のレスポンシブで、この言葉を最もよく要約している:「お金をもらっているのなら、コメントするのはスパムじゃない!」。

注:今回のスポンサーコメント騒動で、Cookieトラッキングを自動有効化する設定を発見した。高度な設定」タブにあります。Disqusを使用している場合は、本当に〜してもよいですか?

コメントするエンゲージメントの大幅な減少

私たちがDisqusを有効化したとき、Disqusはゲストコメントをしにくくしていると苦情を言う読者は少なかった。Disqusはいくつかのトップサイトで広く使われていたため、私たちはそのような苦情に大きな注意を払いませんでした。

そのうちに、私たちのコメントするエンゲージメントは大幅にドロップしました。Disqusを無効化した後、私たちはユーザーがより多くのコメントを残すようになるのを見ました。この変更以来、コメントする数が304%増加したことに気づきました。

モデレーションインターフェース

変更した当初は新しいモデレーション・インターフェースに興奮しましたが、使い込むうちにエディターが気に入るものではなくなりました。

注:これは完全に個人的な好みであり、Disqusインターフェースを気に入っているユーザーは他にもいます。

Disqusの何が恋しいか?

私たちはDisqusのビジネス慣習のいくつかを好まないが、このプラットフォームについて私たちが必ず懐かしく思うことがいくつかある。

スケーラビリティとサイトパフォーマンス

コメントは非常にリソースを消費します。投稿日に多くのコメントがある場合、読み込みに時間がかかります。

多くのユーザーが同時にコメントを残すと、サーバーの負荷にも影響します。Disqusのようなサードパーティのコメントシステムを使う利点は、あなたのサーバー負荷を軽減し、サードパーティに送ることができることです。

あなたのサイトが悪意のあるユーザーから攻撃を受けても、まずDisqusを経由しなければならないので、サーバーに影響を与えることはない。(注:これはコメント同期を無効化している場合のみ当てはまります)。

冗長性

Disqusの最も優れた点は、コメントがサードパーティのデータベースに保存されることでした。私たちは間違いなくこれを失うでしょう。

今のところ、もしフェイルオーバーをしなければならなくなった場合、メインサーバーが復活するまでコメントを無効化するだけです。理想的ではありませんが、これが最もシンプルな設定です。

次はどうする?

今のところ、初期設定のWordPressコメントインターフェースを使用しています。過去には、DisqusやLivefyreも試しましたが、WordPressのコメントするのが全体的に最も良い設定に思えたためです。

以前レビューしたWordPressコメントプラグイン、De:Commentsの使用も検討しています。

もう一つの設定は、コメント購読者、返信通知簡単なコメント編集など、他の機能のプラグインでWordPressのネイティブコメントをパワーアップさせることです。

このレビューで、私たちがDisqusから乗り換えた理由を説明できたと思います。ご迷惑をおかけしたことをお詫び申し上げます。この変更について、何人かの方からご質問をいただいていたことを存じております。

この投稿を気に入っていただけたなら、WordPress動画チュートリアルのYouTubeチャンネルをぜひご購読ください。Twitterや Facebookでもご覧いただけます。

情報開示 私たちのコンテンツは読者支援型です。これは、あなたが私たちのリンクの一部をクリックした場合、私たちはコミッションを得ることができることを意味します。 WPBeginnerの資金源 をご覧ください。3$編集プロセスをご覧ください。

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

203件のコメント返信を残す

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
    Start sharing your thoughts below to stand a chance to win!

  2. Moinuddin Waheed says

    Thanks for letting me know that disqus has some these bad practices and techniques in their part.
    I have used disqus for a longer time for my blog comments and never knew that these are the issues with it.
    I will definitely consider other options for wordpress comments. For now switching to wordpress comments.
    Thanks a ton.

  3. Sam Am says

    Great article , I used to have disqus for more than 2 years and I was always wondering why you guys are not using it. these days I was digging deep on my site and found couple of affiliate links redirects that I have never installed or dealt with. I just found out that it is from disqus “and I think you can disable them” but I decided to delete disqus all together since this is not acceptable doing something on my site with out my permission “it was automatically turned on”
    it time to say goodbye disques, and thanks for the great post.

  4. Frank Fajardo says

    I found your blog after doing a search on why Disqus would like to get quite a lot of permission from my Tweeter account, more than most apps that simply need my identity (email and name). Thanks for sharing. It makes me affirm my decision to not sign up.

  5. Erving says

    Interesting. I was researching if going with Discus was the way for my website. Now I will think it thoroughly a bit more.

  6. Kingju Pendalo says

    Thanks for you review, I was wondering about setting Disqus on my website. Looks like I’m not going to go this way.

  7. Abhishek Dorik says

    Hey! Thanks for this, it’s a great read. I too was using disqus on one of my blogs and I totally agree with all the takes in this blog. Interesting!

  8. Muskie says

    What changes did you have to make to your theme to move away from Disqus. It is basically blocked in China and slows my whole website down so I think it has to go given how long I’ve lived in China.

    • WPBeginner Support says

      As our theme is a custom theme, we had to ensure we had a comments template but for most themes, there should be a comments template already.

      管理者

      • Muskie says

        I plan to upgrade to WordPress 5 and then update my theme. Disqus has been blocked for two years in China it has to go if you want anyone in China to leave a comment on your blog.

  9. Mathukutty P. V. says

    You said you are using wordpress native comment, but this comment box is different than my native comment box. Also could not find subscribe option. Why this change? One visitor complained the comment box below comments is difficult to access, and hence box should be above comments.

  10. Tim says

    Links to comments never, ever worked in Disqus. The software just plain sucks. Finding older comments is incredibly tedious.

  11. Taylor says

    I “Happened” across this article and am very glad I read it, along with numerous comments shared.

    I do NOT ever recall doing a “thing” with Disqus, and yet they had an account on me, linked to FB that was so old it had an email address I have not used in AGES, as in probably 7 yrs or. more? I shut it down tonight, but not sure that really means a thing. I never register anything with my FB account, ever! So this is interesting that they had it. Maybe somehow way back when I did, is all I can think of.

    I am hoping closing the account is the same as also rejecting them of any rights to access any of my information, or to share such information in part or in whole. But I don’t know. (??) Anyone know?

    When I go to make a comment in some sites, they ask for my email and they want you to click a box giving consent for them to have access to your whole life and your friends … These apps do NOT need my friend’s lists, contacts, location(s), phone number, place of work, my whole life…its none of their business, just so I can make a comment? So I close the window and move on, no comment made. Many of us move on. But in time I’m betting that will continue to change, which for me is alarming.

    Privacy matters! I fear for the next few generations as they further and further remove them from any understanding of the value of privacy and their rights to it.

    While I do have a Company website we have as of yet to place anything up that allows for “commenting”. in our blog/article section because we work in Psychiatric care and Human Rights needs for marginalized populations that are heavily stigmatized, to begin with.

    The last thing I want any of those we serve seeing is all the judgemental comments and crudeness that has already done enough damage to their healing process. So as a company in our field of work, we are torn on how to handle this and continue to debate what to do. We want people to have a voice and place to share their views appropriately, and give support to those who would gain from it, while educating the communities that are the foundation to the world we live in.

    A rational conversation would be great! Reality has shown me that is nearly impossible. There is the ideal world, then there is a reality.

    If there is a really good way to have comments done filtered from the spam and the hate, I’d love to know what it is. Yes, we do use Word Press but I don’t know it inside and out. I plan to explore plugins, etc. but frankly it seems to me that the time consumption of self-monitoring of comments would be extremely time-consuming.

    Thank you for writing the article, it did lead me to more information. and awareness of some complexities and even some tools I was unaware of. If I had not crossed this article, I’d have not even known I was in their system! That’s scary. So thank you!

  12. Khary says

    I recently removed the plug in after all my comments seem to have disappeared. Then i did an import and comments reappeared, but greyed out. In frustration in disabled the plug in and voila trouble free comments. Wouldnt ever use that program again.

  13. Val says

    I was about to switch from Disqus to WP native comments, but then I realize that in order to have Akismet spam protection there, I have to pay $5/month for that. With Disqus spam protection is included free. And I have not had ad problems that I know of. Are you paying for Akismet or is there another option? Thank you

  14. Ed says

    I’m so glad you posted this. Unfortunately, I’m just now seeing it after having the worst experiences with them. One thing, I can tell you, that made me leave Disqus is the way they’ve made it really easy to block individual voices that don’t agree with the status quo. I posted a comment on NPR that they didn’t like, and they marked it spam. Next thing I know, after posting on another site, my comment got marked as spam again. That makes it sound like it’s just me being a troll or something, I know, but I’m not. I’m just not someone who’ll say whatever it is that people want to hear instead of a dissenting opinion. Now, every time I post a comment, I have to go through a process where I’m more likely to get marked as a spammer because of these past two instances. As a result, I don’t use Disqus to discuss anything–but they did leave me filled with disgust.

  15. John S says

    I’ve read some sketchy stuff Disqus was doing before. As a Disqus contributor I was researching Disqus and came upon your experience with Disqus. I have to rethink myself using such a service that seems to do things a bit shady and underhanded. I don’t like Disqus because it tends to allow some really derogatory users who continue to berate other user comments without any ramifications. For me Disqus as sort of done a disservice to the web comment services by becoming more a negative then a positive way to exchange opinions and ideals.

  16. John says

    Disqust wants to see my friends list and many other things in order to become their customer? Really? And it told me it found my secret account (everyone’s entitled to privacy) and asked me whether I wanted disqust to let everyone know about it and tie it up with my public profile? Seriously? Does Yelp have a buddy at Disqust? Cause Yelp is buddies with Twitter, which in turn allows Yelp president to freely spy on everyone’s comments at Twitter (no kidding). I find difficult to post even using the very Disqusting account. And I never allow them to connect with my Gmail, Facebook etc. accounts. Once Disqust blocked me from posting on Disqust and exposed to me that they knew everything about me and my posts. Nothing illegal on my side and who is Disqust, a Scotland Yard?

  17. Jess Pacheco says

    This is some good insight. I actually came across this on my search for why my Disqus comments weren’t loading at the footer of my newest blog post. So, it seems like a lot of folks have encountered my issue with no solution.

  18. Vincenzo says

    “When we enabled Disqus, few readers complained that Disqus makes it harder for guest commenting.” This is the main reason why I hate disquis.

  19. Peter says

    This is a great article. Thank you for sharing. I was about to pay for Disqus but this has raised a red flag. Again, thank you.

  20. Trina says

    I just stumbled upon this while I was just about to download the disqus plug in. I am glad I read it.
    I have a few questions, at the moment I have a facebook plugin but my normal wordpress comment box is underneath. But I keep getting people trying to advertise in the wordpress comment box and it’s pretty annoying. I primarily work on facebook… would you suggest keeping the facebook plugin? I would like people to post from all platforms. Also, how do I moderate the comments?
    Sorry for all the questions, I am relatively new to this. Many thanks

  21. Ramin Faizy says

    Thanks for this great post i wanted to use disqus for my site but after this great post i will not use that thanks a lot

  22. Lisa says

    Thank you for the update. As a now -post article former Disqus user- I appreciate knowing their deceptive practices and absolutely appreciate the ease and security in which I can now comment.

  23. Natalie says

    Would I loose all comments that were left on my site via Disqus if I switch to regular wordpress comments?

    • WPBeginner Support says

      Hi Natalie,

      No, if you have been using the official Disqus comment system plugin in WordPress, then all your Disqus comments will be synced with your WordPress database. You can view them by visiting the Comments page in WordPress admin area.

      管理者

  24. Randy says

    Hey WPbeginner,

    How do you make your wordpress native comments look like this? I tried using native wordpress and it looks hideous, also background is grayish and people can’t reply to each other’s comments. Any idea how you made yours look the way is now? Please help, would love to use something alike. Thanks

  25. Knut Holt says

    Disquss are stedily more taking the role of being a service for global eensorship, surveillance and spam on behalf of their commersial partners and the constellation commonly called the “deep state” which is also a partner.

    They sensor stedily more any comment that goes against the interests of these partners and any spam, according to a wide definition, that might compete with their parners. They do so globally and steadily more also globally ban people that issue comments not strictly according to maintream consensus.

    But simultaneously they take the freedom to act as a grand scale spammer themselves.

    What I said here I already knew, but this article also shows that Disquss is involved in downright economical Fraud ny changing affiliate links. But I cannot say I am surprized.

    Be aware that this activity takes a lot of computational resources from website owners, so that the owners get higher costs and lose income at every corner.

    • Tim says

      It’s there on their website:
      Personalization
      Disqus collects anonymous data from you in order to deliver better targeted content and advertising.

    • Dave Ellis says

      Pretty interesting reading. I was thinking 0f using Disqus, but on reading your article, I am having second thoughts.

  26. Pat Slice says

    I have canceled my Disqus account. Not that I don’t believe in open comment I found that the oarticipants blewback so hard and no real reason. I somestimes think disqus participants were overly irate. Maybe I am sensitive but I do believe that we should be able voice our opinions without being personally and viciously attacked.

  27. Matt Hutson says

    I just signed up for Disqus. After reading your post I’m a little skeptical but then again my blog hasn’t got many comments so I’m willing to try something new to see if it works. Thanks for all the good information!

  28. Tom Tom says

    DISQUS is really shady…..

    Recently it became impossible for me to post using the DISQUS since they started “building walls” and doing really creepy things such as displaying my business email and my password (which I never used with them) everywhere. So that way they let me know that they know everything about me and who I am and what my business is etc. etc. And I don’t give rat’s behind. They do that even if I log out, delete cookies, clear the cache etc. They must have stole that information from Facebook etc. Never let DISQUST anywhere close to your email or your Facebook etc. They were illegally spying on me, my friends, my communications, my posts and they decided to make posting on DISQUST for me a living hell, so I quit them every time I see DISQUS I just close the browser for that site even if it is a shopping site or site with ads where I may clocik on, as soon as DISQUST shows up, I shut the browser down immediately. I developed such a habit. DISQUS = SHUTDOWN. And now I blocked their domain and IP addresses from my PC.

    Also, BEWARE, DISQUS is working with Twitter and Yelp spying on your tweets by forwarding your tweets to themselves.

  29. Umer Iftikhar says

    Alright! But I just want to know few more things. I am thinking to switch from Disqus since I can see drop in comments from my readers. Further what options would you recommend to stop spam? Secondly How did you switch and took all those comments back to your wordpress from Disqus?

    In the last what comment system you are now using?

    Is Jetpack good?

  30. Chris Curley says

    I simply refuse to sign up for disqus and simply don’t comment on websites that require me to do so.Sometimes I feel like correcting an opinion I feel to have deep factual flaws,however my input isn’t that necessary that I need to be forced to go through the steps required by disqus and I too cringe when I see their eblem

    • Tim says

      Do you refuse to sign up to any website to leave comments? For example if this site didn’t allow anonymous and you had to creat an account, would you?

      • Kat says

        That’s a bit like asking if you’d refuse to get an account on Vimeo, to validate your refusal to get a Youtube account. There are plenty of websites that require you sign up to leave a comment, but few have the history of data breach, trolls and doxxing threats that Disqus has. They have a reputation, and it’s well deserved.

        And yes, I speak from both research and personal experience. After deleting a personal-use account several years ago, I later tried to set up a very carefully limited account for my professional profile. I eventually deleted that one too – it just wasn’t worth the intrusions.

        I have joined many websites in order to leave a single comment, if they’re not asking for more information than I’m willing to pony up. But if I see Disqus is their comment system, I not only will not comment, I will sometimes go out of my way to let the site owner’s know that having Disqus as their commenting tool is the very reason they’re getting no engagement from me and probably others. Because I am as quick to advocate for tools that I believe stimulate active engagement, as advocating against those that interfere with engagement.

  31. Tim says

    Thanks for the post. Would like to have more info on why you saw a 304% increase in comment participation.

    This is what’s most interesting to me.

    Is disqus just another Bay Area tech bubble startup? Or is there value?

    According to your headline you can see a 304% increase in commenting when getting rid of them

    What do you think the reasons for this are?

  32. Mario says

    Hi,

    You are still running native WordPress comments I presume?

    Keeping it that way?

    Is the “Notify me of followup comments via e-mail.” standard WordPress?

  33. nickwalt says

    I really don’t understand why WordPress haven’t treated comments like a first-class citizen and made the built-in technology (sans-plugin) a truly excellent experience (for site admins and users).

    So often we read about “coming back to WordPress comments” but why aren’t they so good that nobody wants to leave in the first place? Why? Why are site developers still going around in circles looking for a decent commenting technology for WordPress? Why aren’t Automattic developing a truly innovative comment technology for their platform?

  34. Rick says

    Disqus has MAJOR problems IMO. I previously deleted a Disqus account because they refuse to take action against trolls that post extremely crude, profane and vulgar comments in comment sections. I had one that started stalking me looking for any comments I made, and then attacking me (personally) over them.

    I just tried to sign up a new account with Disqus and found that I had to “verify” my account. Surprise, when I clicked on the verify button, it was blocked by the ‘hosts’ file in my computer that blocks access to know Spam/Attack sites. In this case, it was viglink.com.

    So… I just deleted the new account I never validated. Show me ads when I visit your site. DON’T use a known spammer that is going to flood my mailbox with crap just so I can make comments as Disqus appears to be doing.

  35. Trilby O'Feral says

    I don’t have a website, I’m speaking purely from a commenter’s point of view. Disqus seems to have many problems, the worst one being that notifications of new replies aren’t showing up. I take part in a Disqus channel page and when 3-4 of us are chatting, it’s annoying to have to keep refreshing the page to see new replies/comments. Then you have to check the times to see which ones are new. It puts a damper on things. The problem is intermittent throughout the day.

    I’m sorry for the friend who created the page, but it’s really too difficult to follow and participate in discussions so I, as well as others, don’t go there much now. I’ve been encouraging her to switch to WordPress, I hope she does. Or at least finds a better alternative to Disqus.

    Thanks for a good article.

  36. Shri says

    Thanks for detailed review. I was planning to add it to my blog. Now I am rethink and research other reviews before implementing it.

  37. D.J. says

    I did some reading about Disqus vs. native WP, etc., some weeks ago now. Wasn’t intending to do more tonight, but came across this article while searching on how to monetize Disqus.

    I haven’t even started yet and am just trying to do preliminary research before publishing this way.

    In my earlier readings, it had seemed that Disqus was a good way to go, but this article and the comments make me wonder now.

    Is it true that there is no monetization available from them unless you have at least 10,000 avg monthly page views? Also, what some have posted below about the sharp decline in revenue is not encouraging.

    The one thing, however, which still makes me suspect Disqus is a good option is the spam factor. From the readings I did earlier, it seems that people agree with the anti-Spam features of Disqus are great and you hardly ever have to deal with spam at all with Disqus. With native WP, however, it seems people agree that spam is a HUGE problem and you can have to spend a lot of time and energy dealing with it.

  38. Tim says

    Ok,

    after reading this article a bit further I do agree with the signup process making it more difficult to just go ahead and comment on different posts. After working in the PSM Plus industry it’s nice to read helpful articles like this on wordpress and commenting ingeneral.

  39. Leanette says

    I’ve grown to hate Disqus.

    Their developer/moderator team is something to be desired. Sucks that (you) the creator must go through the (development) team in order to make any channel changes (logo/image). And you cannot delete/remove your old channel either. Ridiculous.

  40. Nate Balcom says

    I was considering Discus as I hadn’t used it before and have noticed it being used on a lot of sites I visit. So there must be an upside..right?

    I like the idea that you login once and you can post anywhere there is a Discus commenting system, but I was afraid it might dissuade people from posting as it didn’t allow for back links.

    This can also be a problem with spammers, but as I moderate my comments before they’re posted this isn’t an issue. I don’t get enough comments on my site as it is and I don’t want to give visitors another reason to not communicate.

    I’m currently using default WordPress comments and am thinking I’m going to stick with them. This article has been helpful.

    • John Carroll says

      (my last message: request removal of post on censorship)

      I guess (please) disregard (or remove) my post about being censored at Disqus since even under a pseudonym, it wouldn’t be hard for someone Disqus-connected to figure out who posted it. They’re still doing it to me (someone else mentioned it happening to them, I replied it happens to me, and my post went *poof* after a few minutes, but theirs didn’t in this case). I hope something good comes of this and websites switch away from that garbage service (IMO). Thanks for your time.

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