I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
PuntoVisual
¡Worth every penny and highly recommended!
I was skeptical and thought that so many good opinions must be hype and paid reviews.
Pleased to say that i was very wrong. I manage Wordpress and Joomla! sites and support for both is stellar.
Their customer service is VERY fast and extremely good – i am quite impressed. Most problems and questions i´ve had were dealt with in chat and solved in less than 5 minutes in a professional, courteous and effective way. Their documentation and “How to” pages are very clear and well written.
Site speed is quite fast and their cPanel is the best i have used, very complete and easy to navigate and understand. I host several sites and will continue doing business with them, they are so far ahead than any of my previous hosting providers.
Ashok
Siteground has a excellent support team who responds quickly and always helps to solve the issues perfectly. Thanks to Siteground support team!
Nev
Two months ago I used Siteground to create my first website and everything went very well. Online chat/support was superb. I’ve just extended the package for a 2nd website I’m working on……the experience was similarily good. Great service, thanks!
Jed
If these guys were superheroes, they’d be The Flash and Quicksilver
Ploutarchos Michaelides
Siteground is by far the best company! Great and fast support. Thank you so much.
Rodrigo Fernandes Matos
Thanks, thanks, thanks a lot!!! Great job, you’re the best… lol
I am trying to solve this problem for about one week.
I think I was not so clear to explain like now, because it seems to be a simple account restoration, when it’s not! Thanks for your patience and customer attention.
Jim Tryon
I just had my second interaction with customer support and the experience was excellent. My question was about domains. The response times are out of this world compared to other hosts I have used in the past. They really do care about their customers and it shows.
Micael Brunzell
The best customer support I’ve ever encountered.A++++ amazingly knowledgeable and patient!
Suzi Piker
Incredibly fast and helpful service. I needed help with a domain and content update and SiteGround went above and beyond. THANK YOU!
Mayowa Owoeye
Excellent customer support, they never disappoint me!
Kerry
I’ve been with Siteground for about four years now. The folks who run this company, run it right. The customer service is very knowledgeable and extremely fast. No matter the issue, it’s always handled quickly, professionally and always very friendly. There is no service better out there, period.
Boy, I wish other companies, in other areas had this type of quality service. The world would be a better place.
Rick
Just spent 30 minutes with support cleaning up a mess that I made. He was a huge help and both friendly and professional. Thanks, SiteGround, for being so supportive.
Sean Klotsman
Always impressed with the stellar level of customer support. Everyone that helped me out today was attentive, courteous, and looked after me until all my concerns were addressed and issues resolved. Thanks for the epic support!
Mh
Siteground service is awesome and help line is top of the world (i am not paid review poster… lol)
Therese
First time I had to contact support over a small issue regarding an SSL certificate I activated, they replied within 10 mins & problem all fixed. Excellent service.
Tino Schoeters
fast and to the point support – great !
Timotheus Lee
I was recommended Siteground by my mentor. And I must say, to date, I have enjoyed great service and excellent customer support. Every time I need help, I go to Live Chat and I receive immediate support, knowledgeable team, and friendly service. Keep it up and you have me as a lifetime customer. Plus I will definitely recommend all my friends and business associates to you. Thanks!
Dave Jookhuu
The best support and service. Best value for the product! Best among the WP Hosts like WP Engine…
Marco
Great help, I was asking questions that which I may have needed to consult with a developer.
They are quick to help and respond in ways when you need. If you require advanced help
for your Magento though you’d either better be quick to learn what you need to know or hire a developer.
Cheers so far so good Thanks Siteground.
Ray Wright
Messed my my file permissions on my site-all images were messed up. Siteground fixed it within seconds-awesome service as always!!!
Aydin Mirzaie
Siteground is the best of the best in customer support .
This company has a great online chat and ticket support tech guys.
It really helps and I really love it.
Thank you SITEGROUND
GOOD LOCK ……………
Keith Byrne
From many years of dealing with hosting companies, I feel like I have finally found one who really do value there customers. there support is lightening fast, exceptionally technically literate with 100% satisfaction every time. If you are new to hosting and want to get it right then use site ground.. they are awesome.
Gracie Surio
I love Siteground! Their customer service is the best. they never failed to help me with my concerns!
Peter
Trialled a server at SiteGround. The server itself seemed to perform well, and their chat support is very good.
My only problem was with their cancellation procedure. You are unable to simply cancel — you must go through a live chat in order to cancel.
The first time I went into cancel, I saw that a chat was involved, which I didn’t have time for at that moment, so I left cancelling til later — which, of course, I then forgot to do, resulting in me being charged another month’s fee for a service I wasn’t using (and which, of course, it is against their policy to refund).
So it ended up being a very expensive trial!
But aside from that, they seem pretty good.
Vicki
I LOVE being a Siteground customer. Their customer service is the best around. I have always had immediate resolution of any issue I might encounter. I can’t thank them enough for their quality hosting service!
Danny
SiteGround has been a great experience thus far! Cpanel is easy to use, site performance is great and the customer service is really amazing! The response time is blazing fast. I haven’t experienced a faster response time from a support team on any other host. The Support Team also does an outstanding job of giving easy-to-follow directions. They are very direct, friendly and extremely helpful.
SiteGround is the real deal – my favorite host all around. You get A+ quality for every aspect you need in a hosting provider plus great pricing.
Sharon Johnson
Prompt efficient service – Support was very helpful, very quick and very friendly. Job done in a matter of minutes. Great help to a novice like me.
ahmad safadi
SG is great hosting , great customer service , and lovely team works , fast wordpress with them
i am glade to move to their host , and i wish just to add arabic language on their customer service , it will be great , because there is many arabian want host and i am sure there is arabian customers , well be really easy and great to have 1 customer service arabian for arabic people
wish my project work perfect
Animesh Roy
Great Support!!!!
Recently I had contacted with Siteground’s support team for some pre-sales query there support team is simply superb from all aspect. For any help Technical & Non-Technical they help their customers end to end….
Shawn
The onsite chat with technical magicians is second to none!
annelies veeze
excellent service, real wizards. they solve all my problems fast and most friendly
Imraan
Server is down from past 10 hours.
Siteground is worlds worst hosting provider, they provider shared hosting and claim that they are best but the fact is that they are one of the worst in terms of support and server uptime,
I lost my business reputation beacuase of siteground in 10 hours i lost revenue.
Please do not become a victim of fraud by siteground,
If you are unable to provide service please refund my amount and let me know. So, i can take backup and move to a different hosting provider as i don’t need this kind of service.
Account ID: 877825
Check results:
Recommended DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS (NS) check: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Limitations: OK
Recommended DNS (A): Unable to resolve recommended DNS (A) record with WHM
Check site by IP (whmaccount): Could not obtain account IP address
Domain DNS (A): 77.104.150.87
Domain DNS (A) Record check: Please set your DNS (A) record
Accessing account by server IP address: Could not open site (response code: 0)
SiteGround Web Hosting
Hello Imraan,
The issue with your site is caused by a network failure at one of our upstream network providers. As our technical team informed you via our HelpDesk, this issue is outside of our network and thus out of our control. We are working closely with the upstream provider who is capable to resolve it. We completely understand the inconvenience this is causing and we also believe that such a network issue is not acceptable. Once resolved we will add compensation to your account. I would also like to assure you that our system administrators are making everything within our reach to fix the issue as fast as possible. Please monitor the notice in your user’s area. It will be updated by our system administrators with more details.
Anthony
Great great service!!
Giacomo Cusano
Siteground customer services is incredible. The Top!! They really solve the problems very fast. I have never found a customer services like this
Thanks TONI M. !!
Juanna
Siteground’s LIVE chat and ticket support team is far the best I’ve experienced. They are responsive and knowledgeable.
Support is direct and not links to useless help documents that one doesn’t understand. When help documents are provided as a solution it clear and precise or the support team takes the time to explain the process.
The support team comes out as my hero in every technical issue.
I’m a client for life.
Phil
I was confused how to get a test Wordpress.org site up and running, enabling me to take my time playing around with .org whilst maintaining my existing Wordpress.com site. Read a review about Siteground and decided to start a chat to see how it would all work. They handled it for me there and then, by the end of the session I had my new site organised and ready for me to populate! Very clear communications. Marvellous.
Andreea
Service was fast efficient and very helpful. Basically solved my problem in 5 mins and gave me a full refund! Flawless customer service!
Tom Rizzo
Always impressed with SIteGround’s customer service team. They are always responsive and able to solve issues quickly and efficiently.
Yvette Craig
Really happy with the service, 5 star brilliant
Natasha
Thank dear Siteground Team, especially big thank you to Martin!
Fast, Solution oriented and reliable as always. My third year with the Siteground hosting services, no major issues so far most of the team members provide top support+stable security.
Bill
Can’t fault Siteground’s support. It’s fast and thorough! Got to be among the best out there.
John Litwin
Support was Excellent, fast, efficient, knowledgeable and professional. Thanks Siteground!
Marc
There is nothing to explain and as everyone knows they have the best support and I
got the best advice and support from them and thank you
Tom
Tech Support…..Fast, Accurate and To The Point. What more can be said. Thanks Guys
Ramona
I just had great support and quick help. I was lost in all the technical bla bla and support helped me perfectly, my hero of the day. Now I can get a good night sleep… thanks.
A. Digga
Siteground services are excellent. I wish they come up with some payment means for users that are in countries without visa card and paypal services. Like Bank Transfers, etc.
Victoria L. Gordon
Your staff has been very helpful, but with little success in transferring my files. Not necessarily your fault but my previous host. Thank you.
Aaron Doolittle
Great service fast pre sales support.
Awesome work
Michael
Great, fast support with deep technical knowledge!
Alfonso
Excellent service, fast, professional and friendly. I recommend Siteground completly.
Donald Tenn
The Siteground customer service is by far the best, timely and professional. I have used other hosting companies over the years. Sometimes they don’t even have the answers to a question or they give you the wrong answer, heck, I already knew the wrong answer, that is why I called customer support.
I have another host for some of our other websites, there response time has been anywhere from 3 MONTHS to 8 MONTHS for a trouble ticket, can you believe that? AND MY SITE WAS DOWN! I complained so they turned everything off, my whole account but they still had my money. The next day they turned the account back on but said no more complaints, just wait and we will get to you. Then they wanted $35.00 to answer my question???
SITEGROUND IS BY FAR THE BEST, They have the best CPanel, service, everything. I just wish I could afford them… I am not leaving, I just can not afford them…
Either way, I have been a long term client and they help and work with me to find a resolution that fits into what I can afford.
THANK YOU SITEGROUD!!!