Hostinger is a popular web hosting provider with a powerful platform for launching websites. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert Hostinger review to decide if they are the right choice for you.
Most web hosting companies promise similar features and benefits. In this detailed Hostinger review, we’ll share our insights and put their claims to the test in these key areas:
- Speed & Performance: We checked how fast websites hosted on Hostinger load and their impact on user experience and SEO.
- Reliability: We assessed uptime and availability to see if Hostinger can keep your website accessible consistently.
- Customer Support: We tested their support team to determine if you can get fast, helpful assistance when needed.
- Features: We reviewed what Hostinger’s hosting plans include and how those features compare to competitors.
- Pricing: We evaluated Hostinger’s cost structure to see if it offers value for money and ways to maximize savings.
In this comprehensive Hostinger review, we provide an analysis based on firsthand experience with their services.
If you’re short on time, here’s a quick summary of our findings and overall Hostinger review score.
| Hostinger Review Summary | |
|---|---|
| Performance grade | A |
| Average load time | 935 ms |
| Average response time | 72.4 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with Hostinger | |
Bottom line: In our review, we found Hostinger to be a good hosting provider with reliable support and an excellent set of features.
That being said, let’s get into the details of how we reached this conclusion.
About Hostinger
Hostinger was founded in 2011, but their origin story goes back to 2004. Launched as a small web hosting company in Kaunas, Lithuania, the folks behind Hostinger launched several web hosting brands over the years.
This gave them the experience to build the technology and expertise they now use on Hostinger.com. Catering to over 3 million customers from 150 countries, they are one of the fastest-growing web hosting companies around.
Hostinger Performance Tests
Our readers trust WPBeginner reviews because we only recommend products and services that we’ve personally tested.
For each WordPress hosting review, we sign up for accounts and test their claims through comprehensive performance checks.
For this Hostinger review, we signed up for a hosting account and installed WordPress (website builder). We used the default theme and populated the site with realistic dummy data, including media and images.
This approach ensured our test site mirrored the behavior and structure of an actual WordPress website.
Hostinger Speed Test Results
A fast website is crucial for our users’ success. It creates a good user experience and also improves SEO. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site’s loading speed was a fraction of a second, which is great. However, this page load time alone does not show the full picture because our test site has no traffic.
Hostinger Stress Test Results
Next, we wanted to see how well Hostinger handles website traffic during peak hours. To measure this, we used a tool called K6 by Grafana Labs.
We gradually built up to 50 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here are the results:
The green line represents the request response time, and the gray line represents the number of virtual users on the site.
As you can see, Hostinger performed really well on this test. As we increased virtual users, the response time remained steady even at peak traffic.
What this means is that if you have a small business website, an online store, or a growing blog, your website can easily handle sudden traffic spikes.
Hostinger Response Time Test
Next, we wanted to test how our Hostinger test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
Here are the results:
As you can see, the response times were excellent across the board, particularly in Europe and North America.
Hostinger Uptime Test
It is also important to notice that our website didn’t go down during testing and didn’t record any downtime. We enable the uptime tracker because sometimes, during stress tests, some hosting servers will crash.
This is another sign that Hostinger is a reliable hosting platform.
Hostinger Hosting Plans & Features
Hostinger offers various hosting plans with different features. These include shared plans, eCommerce hosting, VPS hosting, cloud hosting, a website builder, and more.
However, their main offering is shared hosting plans. Hostinger pricing is highly competitive, which makes it an excellent choice for starter websites.
Let’s take a look at the plans Hostinger offers.
Breakdown of Hostinger’s Shared Hosting Plans
Hostinger’s shared hosting plans come in three different levels. All plans differ in disk space, bandwidth, and the number of websites you can install:
Premium: This entry-level plan includes 100 GB SSD storage, the ability to install multiple WordPress websites, a free domain, free email accounts, and standard DDoS protection.
Business: This mid-tier plan includes all the features of ‘Premium’ and offers enhanced DDoS protection, 1-click staging sites, WordPress AI tools, and more.
Cloud Startup: This plan is suitable for medium-sized businesses and WordPress agencies. It includes all the features of the Business plan plus additional storage, daily backups, and priority support.
The Premium plan has limited resources, and Hostinger does not recommend it for eCommerce websites with more than ten products.
In addition to shared plans, they also offer Hostinger Cloud hosting plans and VPS hosting plans with dedicated resources such as CPU cores, RAM, and SSD storage.
Hostinger Hosting Plan Features
You should also compare the features offered by each hosting plan. Apart from the limitations of each plan, here is what’s included in each hosting plan offered by Hostinger.
- 1-click WordPress auto-installer
- WordPress website acceleration
- Free SSL certificate
- Git access
- Hostinger CDN (not included in the Premium plan)
- 24/7 Live chat support
Plus, each plan also gets you access to their custom hosting control panel. This cPanel alternative is called hPanel and has all the standard functionality you’ll find with cPanel hosting providers, including the ability to install other popular apps and CMS software like WordPress, WooCommerce, Joomla, and more.
Hostinger offers a variety of apps and advanced tools with its premium shared hosting. These include a PHP manager, security features, a drag-and-drop file manager, and cache optimization.
Hostinger offers a 99.9% uptime guarantee and a 30-day money-back guarantee.
This means that within the first 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees. The refund doesn’t include domain registration fees; you get to keep your domain.
Hostinger Support and Customer Service
Hostinger provides 24/7 customer support via live chat. Currently, they don’t offer phone support. Their technical support team is well-trained and is available to help when needed.
Their customer success team provides support in English to global customers. However, if you purchased your hosting via one of their local websites, such as ‘hostinger.in’, then you have the option to get customer support in that local language as well.
We found their customer support team to be very responsive, with almost immediate response times. Other user reviews have also reported a good customer experience when interacting with the support team.
Apart from the live chat, Hostinger has an extensive knowledge base that contains detailed step-by-step tutorials to answer the most commonly asked customer questions.
Pros and Cons of Hostinger
Hostinger is a popular web hosting company, but it may not be the right choice for everyone. Before choosing a plan, consider these pros and cons.
Pros of choosing Hostinger hosting
- Lower Price Plans: They offer very low-cost hosting plans for users who may just want to test out an idea.
- Excellent Performance: Considering the Hostinger pricing, their performance and speed are excellent.
- Good Customer Support: They offer excellent customer support for all plans, which is a huge help for beginners
Cons of choosing Hostinger hosting
- Plan Limitations: In order to keep their low-cost hosting viable, Hostinger places limits on entry-level and low-level hosting plans. However, as your website grows, you can always upgrade to cloud or VPS plans to get rid of those limitations.
- No Daily Backups: Their Premium plan offers weekly backups instead of daily backups. However, we recommend users always set up their backup solution regardless of their hosting provider’s daily backup claim.
Conclusion: Is Hostinger Right for You?
Now that you have read through our entire Hostinger web hosting review, you might be wondering whether Hostinger is the right web host for you.
We recommend Hostinger for beginners who want to start a website without spending too much money. Hostinger’s low-priced shared hosting options offer good value for money, with great performance and an extremely easy-to-use control panel.
Now, as a low-cost shared hosting service, they do need to put certain limits on accounts to ensure a sustainable business model. Once your site reaches the traffic limits, you will be asked to upgrade to the next plan.
You also get easy 1-click WordPress installation, free website migration, LiteSpeed caching, Hostinger’s CDN support, Cloudflare nameserver protection, and some other nifty features.
It even comes with powerful WordPress AI tools, including an AI content creator, AI website builder, AI assistant, and AI WordPress troubleshooter. You can also install any WordPress plugins, templates, drag-and-drop page builders, and more.
Ready to get started with Hostinger? Click here to select your Hostinger plan.
Hostinger Coupon
WPBeginner users get up to 79% off their web hosting and a free domain (Except for the Single plan) with our Hostinger Coupon Code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About Hostinger
Here are the answers to some of the most frequently asked questions about the Hostinger hosting service.
1. Where is Hostinger located?
Hostinger’s headquarters are in Kaunas, Lithuania, but it has locations in several countries, including Brazil, Indonesia, and Singapore.
Hostinger’s servers are located in the USA, Europe (France, Germany, Netherlands, Lithuania, United Kingdom), Asia (Indonesia and Singapore), and South America (Brazil).
2. Why is Hostinger so cheap?
Hostinger offers cheap hosting plans by limiting the CPU server resources available to customers based on their hosting plan. This is how most shared hosting companies are able to offer affordable web hosting services.
Once your website grows and hits a limit, you can upgrade to their VPS or cloud plans. This enables customers to pay as they grow.
3. Is Hostinger a good hosting company?
Yes, Hostinger is a reliable hosting company with years of experience in the shared hosting industry. They offer a robust platform at affordable pricing, which enables millions of customers to make their first website or start a new business.
4. Does Hostinger offer a free domain name?
Yes, Hostinger offers a free domain name with shared plans (Premium, Business, and Cloud Startup plans).
5. Is Hostinger better than Bluehost?
Hostinger and Bluehost offer slightly different services and are both great hosting service providers. Hostinger is better for users looking for cheaper website hosting with certain limitations. On the other hand, Bluehost is better for users looking for unlimited everything by paying a little extra.
6. How does Hostinger compare to other hosting companies?
We are often asked how Hostinger compares to other shared hosting companies like GoDaddy, HostGator, or SiteGround.
We believe that Hostinger beats GoDaddy in terms of pricing and user experience. It competes neck to neck with HostGator in many aspects.
SiteGround offers a slightly different hosting service and is more expensive than Hostinger. If low pricing is more important for you, then Hostinger would be a perfect choice for getting started.
Ready to start with Hostinger? Get 79% off on your Hostinger plan by clicking here to sign up for Hostinger. The discount will be auto-applied.
Brian Fleig
I love it overall even though you made changing my email address the project from hell.
Julio César Negro
It’s been a very pleasant experience. So far, they’ve met all my expectations and at a very reasonable price.
In short, I have no complaints about the service provided.
Rolf
Hostinger made migrating my site from a previous host very easy. Their hPanel is easy to work with, hosting is very affordable and the free extra domain is a real bonus!
Joan White
I have been with a number of hosting companies over the years but I think I will stay with Hostlinger. Their pricing is good and they offer more than just website hosting. Kodee, their AI assistant is great at helping me set things up.
Dr. Larry Ross
This website host is great, and the technical support is the best ever! (I have been developing web sites since 1999, when Microsoft FrontPage came out, and I was trained to be a Microsoft Mentor in order to teach students to develop their OWN wen pages: that was ‘the cutting edge’ in 1999, because people did not have their own web pages back then!)
I am learning how to work with the GUI, and it is very logical!
TAWEEROTE PATCHARAMONGKOLWIT
Hello, I’m happy to provide some feedback.
As I was getting interested in a VPS, I chose to ask the Kodee system for information. Perhaps my question wasn’t clear, which made it impossible to get a quick answer. Kodee repeatedly asked the same questions, to the point where I had to leave the chat and search for the information myself on the website’s main page.
Team Hostinger
Hello Taweerote,
Thank you for sharing your feedback! Sometimes, Kodee asks follow-up questions to better understand your needs and recommend the best approach for your situation.
We’d also like to review your interaction so we can improve your experience. Since we couldn’t locate your account, we’d appreciate it if you could send us a message at quality@hostinger.com.
Best wishes,
Benefi from Hostinger
Awais Waheed
Great service fully technical support
Dr. Gentili Libero Ph. D.
Hostinger is the best hosting site I know. It would be even better if it offered the ability to host audiovisual files so could manage them directly.
Ashish Govil
Its very friendly and cost effective.
Eyad Salem
My experience with Hostinger has been great so far. The user interface is simple and easy to navigate, making website management smooth even without advanced technical skills. The server speed and response times have been excellent—I noticed a significant improvement in my website’s loading times compared to previous hosts I used.
Most importantly, their customer support is outstanding. I received quick and professional responses to all my inquiries, even outside regular business hours. The pricing is very reasonable for the quality of service provided, with various plans that suit different needs.
I highly recommend Hostinger to anyone looking for reliable and affordable hosting, whether you’re a beginner or a professional.
Team Hostinger
Hello Eyad,
We’re happy to hear our service has made things easier for you. Your feedback really encourages us to keep improving!
Cheers,
Benefi from Hostinger
Simon Šimek
Using it for 4 years, amazing experience!
mehdi khatiri
Hostinger is the best
Peter Popoff
Hello,
I used Hostinger for about a year and it was a pretty solid website and builder. I am cancelling the service and turned off auto renewal only due to the fact I don’t use the service and won’t be using it or any of the competitors for the foreseeable future. I would like to highlight that they make the UI and UX of turning off auto renewal super easy and simple. There’s not shady or scummy practice of trying to hold a subscription hostage, and they even sent me a reminder email that I would be billed.
I just appreciate the honesty and will absolutely be recommending this service to colleagues every time someone needs help with a website. Class act company. I wish you all well.
James P. Blase
Hostinger has worked out well for me. I tried several other hosting sites in the past, and they were all more difficult to use and more expensive. There is a learning curve to all unfamiliar software, but WordPress on the Hostinger site has been less difficult to get to know. I prefer basic WordPress, but they do have their own web builder that is more simple for the beginner. I think it is worth it in the long run to “bite the bullet” and learn WordPress, especially if you want a commercial website. I have both a personal (author) website, as well as an e-commerce site. Unless they do something drastic, like significantly raise prices, I plan on staying with Hostinger for the long term. Feel free to check out my two sites that I built with Hostinger
Allen Ouzts
Hostinger has been phenomenal for setting up my vintage chauffeuring website. I especially like how I can create blogs and curate my memories and stories.
Things have gone so well I’ve started a domain for my vintage car club. I really appreciate the intuitive interface and templates for beginning and constructing a site.
Willie Nel
I find it usefull so far, but let me first see how things develop in the near future
Steven Spaziani
Love the AI, ask Kodee assistant. It helps me with every question along the way of building my site.
I can build my site step by step with Kodee. No disappointment.
Ryan N.
I started using Hostinger a few months ago and very happy with it. I think they’re more up to date with the changing AI space. I like the layout and visual widgets for my site. It’s all been easy to use. The AI Chatbot has been helpful, too – for prompt suggestions and questions about WordPress. I was with Namecheap for 8 years but just feel Hostinger is more modern and has made an effort to stay with the changing online landscape.
Andy Bush
Hostinger is the easiest site I have used to obtain web domains and email accounts. Everything is writen in clear non-jargon language.
Barnabas Samuel
If you’re looking for a web hosting provider that combines affordability, performance, and ease of use, Hostinger is one of the best choices on the market today. Whether you’re a beginner, a small business, or a developer managing multiple websites, Hostinger offers a range of services to fit your needs.
Hostinger is a solid all-around hosting provider, especially for those starting out or looking for great value without compromising on performance. It delivers fast speeds, strong reliability, and an easy-to-navigate interface making it perfect for blogs, portfolios, small businesses, and growing online projects.
If you’re on a budget but still want reliable and feature-rich hosting, Hostinger is a top contender worth considering.
Elivalter Batista dos Santos
Hello,
I’m really enjoying the platform and the domain. I run a construction company, and having a website and corporate email is very important for communicating with our clients.
Thank you very much!
Nasser Ugoji
Hostinger is affordable and cutting edge technology.
Clark
I had forgotten I’d even had an account with Hostinger until a reminder of payment email was sent. It came at a perfect time. I had just recently purchased a domain name and email through Go Daddy and was so frustrated with their process and the not so ‘ease of use’. I now have a new domain through Hostinger. The options are much more than what Go Daddy offers; including pricing. One negative; I do prefer talking with customer service; though I haven’t had any frustrating issues with Kodee.
Amit Kumar Jha
Thank you for giving best services
Jyoti Chaurasia
I am using Hostinger from last few months and til now there is no problem as a WP Begginer.
Adolfo
I have been using Hostinger Hosting for many years and in that time I have been extremely happy with the product. The ease of creating additional websites is nothing short of amazing, easy, intuitive and great automation.
I would recommend Hostinger to anyone that requires a reasonably priced hosting with great service. Keep up the good work. A very happy customer.
Renne Proulx
I have taken forever to create my website because i have not been quite ready to launch for over a year! Every time I go back in to tweak or create something, I get all the help I need.
I put a landing page up to hold it and it looks great as does the “Under Construction” page.
Willie Sanders
Guys,❤️.
I love Hostinger. I been with them a year now. And I can say they are the “Best”. So, simple and easy to use. Keep up the good job Hostinger.
Durgesh Tanwar
I am working with hostinger from last 3 4 years and they are very good. Worked with GoDaddy they have very bad services. but after coming to hostinger things went smooth.
Angie
The best beginner user friendly site ever!!!! Someone is ALWAYS available on chat to answer your questions when you are in the middle of a website crisis “like me” to bail you out before losing everything! What a huge plus!!!
Team Hostinger
Hey, Angie,
We love hearing this. We’re glad it felt easy to use from the start, and that live chat jumped in during a tricky moment to save your work!
All the best,
Team Hostinger
Babul Chandra Saha
Excellent service
Team Hostinger
Hey, Babul,
Thanks for the review. Count on us!
All the best,
Team Hostinger
Daniel Glaser
The hosting is simple, easy to use and works very well. It’s perfect for me.
Team Hostinger
Hey, Daniel,
So good to hear the no-fuss setup and steady performance suit you. We’re glad it’s a great fit!
All the best,
Team Hostinger
Raymond Iacobucci
Hostinger provides a web service platform that is user-friendly and affordable. Making web content edits are mostly easy and can be done from a computer or smart phone.
Team Hostinger
Hey, Raymond,
That’s the experience we’re all for! Thanks for sharing it.
All the best,
Team Hostinger
Michael Goodman
I moved my domain to Hostinger to use their AI Website Builder. I had seen a YouTube video that showed how it worked. I used ChatGPT to do Deep Research on my target market, then created the website using the Hostinger AI Builder. I just had to enter a couple of sentences, and the AI built my site. Then I copied and pasted from the ChatGPT research onto the website where needed and selected images to change (most of them free in the Builder). My site was completed in just a few hours from scratch using this for the first time. Future sites will be much easier, I’m sure.
Team Hostinger
Hi, Michael,
Great to hear you’re happy with the AI Website Builder, and that the free image library made tweaks easy. Moving your domain and layering in your market research sounds like a smooth combo.
Tair Kamzinov
I migrated my website to Hostinger in 2024, and the experience has been great so far. Hosting is affordable, servers work reliably with very rare disruptions, and the range of services offered is large. Some things I appreciated in particular are the free permament SSL, thoughtful customer support, and the ability to create website backups at any time. Hostinger is also transparent about their pricing – even though renewal prices are higher than initial ones, they are not hidden and can still be easily paid off as your business keeps expanding. Overall, I recommend Hostinger’s services and consider them a great alternative to many existing web hosting companies on the market.
Team Hostinger
Hi, Tair,
We’re glad the switch to Hostinger was smooth. Great to hear the clear renewal pricing works for you.
All the best,
Team Hostinger
Manuel St Martin
I’ve been using Hostinger for a coupleYears now and I’ve only had a positive experience.
When I initially signed up, I did so under the wrong settings but the account management team was able to get me fixed within an hour.
The dashboard is pretty easy to navigate and I haven’t had any issues finding the areas or information that I’m looking for.
There has been minimal, if any downtime. I plan on continuing to use the service for as long as I’m hosting my site and I’ve referred friends to do the same.
Team Hostinger
Dear Manuel,
Thank you for sharing your journey! We’ll keep doing our best to support you whenever you need.
Best regards,
Team Hostinger
S.M.Maniruzzaman
Great Performance at an Affordable Price
I’ve been using Hostinger to host my website, and the experience has been excellent. The uptime is reliable, the speed is impressive, and the dashboard is clean and user-friendly. What I appreciate most is the value for money—affordable pricing without compromising on essential features. Their support team is responsive whenever I’ve needed help.
Highly recommended for freelancers, bloggers, and small business owners!
Team Hostinger
Hello,
Thank you for choosing Hostinger. We’re glad to hear that the value we provide meets your expectations. If you need any assistance, our team is always ready to help!
Cheers,
Team Hostinger
Junella Robinson
Thank you for recovering my account! My two-factor auth was giving me issues. I’m glad there was another way to assist me in getting into my account!
Team Hostinger
Hello, Junella,
It means a lot that you shared your experience with us, and we’re happy we could work together to recover your account.
Whenever you need a hand, just let us know.
Best regards,
Team Hostinger
Ho Edwin
I’ve been using Hostinger to run my WordPress blog, and so far, the experience has been smooth, reliable, and beginner-friendly. As someone who isn’t a professional developer, I was looking for a hosting platform that’s easy to use but still powerful — and Hostinger delivered.
Setup was simple and fast. With just a few clicks, I installed WordPress and had my blog up and running in no time. Hostinger’s dashboard is clean and intuitive, which made it easy for me to manage everything without feeling overwhelmed.
One of the biggest highlights for me has been the speed and performance. My site loads quickly, and I’ve had no major downtime or technical issues. For the price I’m paying, I think the value is excellent.
Also, their customer support has been really helpful. On the rare occasion I had a question, they responded quickly and clearly — even late at night.
Overall, I’m very happy with my choice. Hostinger has made blogging with WordPress simple and stress-free, and I would definitely recommend it to anyone starting a blog or looking for reliable hosting.
Team Hostinger
Hello, Edwin,
Thank you for sharing your experience! It sounds like you’ve made great progress, and it’s inspiring to see how you’ve navigated things.
We know there’s always more we can improve, and your feedback reminds us why we do what we do — to help people like you bring their ideas to life online.
All the best,
Team Hostinger
Stjepan
I crashed my site by accident. Hostinger auto repair tool saved the day as I didnt have backup. I recommend!
Team Hostinger
Hello, Stjepan,
Thank you for sharing your experience. We’re always working to improve and ensure that everything works just the way you need it to. Your satisfaction is what keeps us going.
Best regards,
Team Hostinger
Santosh Kumar sinha
my experience it was awesome
Team Hostinger
Hi, Santosh,
It’s always our goal to create meaningful experiences for our users, and your feedback lets us know we’re on the right track.
If there’s anything more we can do for you, just let us know.
All the best,
Team Hostinger
STANLEY HARRIS
wonderful 100% so happy to be on your winning team
Team Hostinger
Hi, Stanley,
That’s the experience we’re all about! Thank you for the review, and feel free to reach out to our Customer Success team anytime you need a hand.
Cheers,
Team Hostinger
Pasang Sherpa
My Experience with Hostinger:
When I first started learning about hosting and domains, someone introduced me to Hostinger and even helped me get started by purchasing a hosting account and one domain using their credit card.
Everything worked fine for the first year, but when it came time to renew my domain, the stored credit card (the other person’s) was declined. Unfortunately, I couldn’t update the payment method — I tried adding my own card, but the system didn’t let me replace the old one.
Because of this, I was unable to renew my domain and eventually lost it. It was a frustrating experience, especially as a beginner who was just getting familiar with how hosting and domains work.
I believe Hostinger could improve this process by allowing users to easily remove old payment methods and add their own. If that option had been available to me back then, I could have saved my domain.
Team Hostinger
Dear Pasang,
Thank you for sharing your experience with us. We understand the challenges you faced and want to support you as best as we can.
You can manage your payment methods from the Billing section in your hPanel. There, you can add a new card, set a default payment method, or remove any old cards by clicking Remove.
If you have any questions or need assistance, please don’t hesitate to reach out to our Customer Success team at support@hostinger.com.
Best wishes,
Team Hostinger
Michael Davis
BEWARE OF HOSTINGER! I transferred several domains to Hostinger to save money and did it carefully, two months in advance of their expiration date. One of the domain transfers was NOT completed by Hostinger, although they charged me full price. I just found out that while it was unlocked, someone else purchased the domain. Hostinger refuses to take responsibility and this was my startup business domain! I WILL NEVER USE THEM AND WANT OTHERS TO BEWARE OF THIS- NO SERVICE, NO PHONE CALLS, NO HELP, AND WORST OF ALL, THEY RUDELY DISREGARD YOU WITHOUT TAKING ANY RESPONSIBILITY FOR THEIR MISTAKES. SHAMEFUL.
Team Hostinger
Dear Michael,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’d love to hear how we can improve our partnership.
All the best,
Team Hostinger
MF Zhen
Hostinger’s a cheap, restrictive penny-pincher that just holds you back.
With Hostinger, it feels like going backward — maintenance and downtimes are too frequent, the SLA is a joke. They impose heavy restrictions and filters that block scripts, breaking essential automated tasks like basic Google feeds. Support is hard to reach, and when you finally get through, they blame everything on “unoptimized queries.” But these scripts are part of the website and essential for automation — which is the path forward for modern sites.
We started with Basic Cloud, then upgraded to the Cloud Professional plan. Each plan works well at first, until their system gradually adds restrictions. These penny-pinchers ended up being worse than basic shared hosting.
Team Hostinger
Hi there,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’d love to hear how we can improve our partnership.
All the best,
Team Hostinger
Fox Emerson
After trusting Hostinger with my business websites, I was shocked to find both of my sites abruptly suspended without investigation. Hostinger acted on false reports from a malicious individual who has been targeting my business, and instead of verifying the claims, they took down my sites, jeopardising my livelihood and hard-earned SEO rankings.”
This reckless action has severely impacted my business, and Hostinger has shown a complete lack of accountability or support. If you’re considering hosting your website with them, think twice. This company prioritises baseless accusations over their customers’ success.
Team Hostinger
Hello,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
We noticed the situation was solved, so if you need help with anything else, please contact our Customer Success Team at support@hostinger.com. We’re ready 24/7 to help.
Best wishes,
Team Hostinger
Tanya Burgwin
If you enjoy watching your website fall apart before your very eyes, missing files, and complete technological chaos, then Hostinger is the hosting service you’ve been waiting for. I’ve never encountered such a cluster of incompetence in my life.
I signed up for a VPS, thinking I was getting something manageable and reliable. Instead, I got a glorified paperweight. My VPS stopped working, my files mysteriously vanished (no idea where they went), and guess what? Zero help from their customer support. They couldn’t even offer basic assistance — just endless automated responses, and no one to actually solve the problem.
If you’ve ever dreamed of paying for a service that guarantees nothing works, Hostinger is your perfect match. Their “unmanaged” VPS was a joke, and when I needed help, I might as well have been asking a brick wall. You can forget about customer service — it’s like they’re actively avoiding solving your issues.
If you want the ultimate headache for your money, Hostinger is the gold standard. Otherwise, run. Don’t even look back. You’re better off hosting your website on a dial-up connection in 1998.
Team Hostinger
Dear Tanya,
Thank you for your feedback. It helps us improve our services and create a better experience for our customers.
Our VPS plans are built to give customers maximum control and customization. Because of this, our support for these plans is limited. We highlight that they are self-managed on the sales page (in the Q&A section) to ensure customers have all the information needed to make the best decisions for their projects.
We’re conducting an internal investigation on your account, but please share any remaining important points with us via quality@hostinger.com. We’ll be happy to listen.
Best wishes,
Team Hostinger
kristen chauvin
I usually have good support from hostinger. This time, i got one of the worst support ever ; no desire to help whatsoever, super quick replies (AI?), too quick. In the end, my issue was not resolved. Prices are good, i still recommend hostinger for its services. But support is going down, no way to rate them either.
Team Hostinger
Hi there,
Thank you for sharing your concerns.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’ll be happy to listen.
Best,
Team Hostinger
Mustafa ATALAY
Worst service I have ever received, would never recommend to anyone.
Team Hostinger
Hi there,
Thank you for sharing your concerns.
We’ve shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we’ll be happy to listen.
Best,
Team Hostinger
Dayo Olobayo
l current use Hostinger and their services has been top notch. While they have a responsive customer support system, it sometimes looks like those reps are not fully knowledgeable on some questions they pose to them. I once chatted their support to inquire if my current plan (single hosting or so) is available but the man said no. I had to visit their website and I saw the same plan right there. Disjointed responses on even simple enquiries like this can make customers question the reliability of such organization.
Hostinger
Hi, Dayo,
At Hostinger, we’re constantly perfecting the services we offer, and our customer’s feedback is our stepping stone. Thanks for sharing yours.
The concerned teams received your review to investigate the situation, but don’t hesitate to share any additional improvement suggestions via quality@hostinger.com. Let’s keep in touch!
Best wishes,
Team Hostinger