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How to Fix Secure Connection Error in WordPress

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Are you seeing the ‘Unable to establish secure connection error’ in WordPress?

This is a common WordPress error and usually occurs when you are trying to install or update a WordPress plugin or theme from the official WordPress.org directory.

In this article, we will show you why this error occurs and how to easily fix the secure connection error in WordPress.

Fixing secure connection error in WordPress

What Causes the Unable to Establish Secure Connection Error in WordPress?

WordPress comes with a built-in system to manage updates. This system regularly checks for updates and shows notifications for you to install plugin and theme updates.

However, it needs to connect to the WordPress.org website in order to check for updates or install them. Due to some misconfiguration on your WordPress hosting server, your website may fail to connect with the WordPress.org website.

This will result in a secure connection error, and you will see an error message like this:

An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /home/username/public_html/wp-admin/includes/update.php on line 122
Secure connection error in WordPress

That being said, let’s see how to easily fix the secure connection error in WordPress.

Fixing Secure Connection Error in WordPress

There are multiple ways to fix the unexpected secure connection error in WordPress. You can try one of the following solutions based on your situation.

If your shared hosting server is under a DDoS attack, then it is likely that the connection to WordPress.org will timeout causing the secure connection error.

In that case, you can wait for a few minutes and try again. If the error persists, then you need to reach out to your web hosting provider’s support team.

Cloud or VPS Server Connectivity Issue

If you are on a cloud server or VPS hosting, then it is possible that your server is unable to connect to WordPress.org due to some DNS issues.

In that case, you can point your server directly to WordPress.org servers. You will need to connect to your server using SSH.

SSH is short for secure shell which is an encrypted protocol that allows you to connect to your server using command line tools.

Windows users can use a tool called PuTTy whereas macOS and Linux users can use the terminal app.

You will need login credentials for the account with shell access to your hosting account. You can get this information from your hosting account’s cPanel dashboard or ask your web hosting server provider.

In the terminal, you can connect to your server like this:

ssh username@example.com

Don’t forget to replace ‘username’ with your own username and ‘example.com’ with your own domain name.

Once connected, you need to run the following command:

sudo nano /etc/hosts

This will open a file, and you will need to add the following code at the bottom of the file:

198.143.164.251 api.wordpress.org

You can now save your changes and exit the editor. Visit your WordPress website to see if this has resolved the error.

Fixing WordPress Secure Connection Error on Localhost

If you are running WordPress on your own computer (localhost), then you may not have the cURL extension enabled for PHP. This extension is required to access WordPress.org for updates.

You will need to edit the php.ini file on your computer. This file is usually located in the PHP folder of your MAMP, XAMPP, or WAMP folder.

If you are on a Windows computer, then look for the following line:

;extension=php_curl.dll

Mac and Linux users would have to look for this line:

;extension=curl.so

Now you need to remove the semicolon before the text to enable the extension. Don’t forget to save your php.ini file.

Lastly, don’t forget to restart the Apache server for changes to take effect.

Check Open Ports in Your Firewall

If the cURL extension is properly installed on your local server, then the next step is to check your internet connection firewall.

Your computer’s firewall may be blocking outgoing connections from the local server to WordPress.org. If you are on Windows, then press the Start button and search for ‘Windows Firewall’. Mac users can find firewall settings in System Settings » Network » Firewall.

You need to add Apache to your firewall’s allowed programs and allow both incoming and outgoing connections.

Firewall Apache

You will need to restart Apache for your changes to take effect.

We hope this article helped you solve the WordPress secure connection error. You may also want to see our ultimate step-by-step WordPress security guide for beginners and our expert pick of the best Twitter plugins for WordPress.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

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Editorial Staff

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

21 CommentsLeave a Reply

  1. Syed Balkhi says

    Hey WPBeginner readers,
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  2. samaneh says

    hey guys
    whenever I want to search a new plugin in my wordpress dashboard i see this error and it doesn’t list any plugins there, what can I do?
    “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.”

    • WPBeginner Support says

      If the method in this guide does not work for you, we would recommend reaching out to your hosting provider to ensure there are no errors on their end.

      Admin

  3. Barnaby says

    I actually had to remove the ‘66.155.40.202 api.wordpress.org’ from /etc/hosts/ to make it work (it must have been there from an old wordpress project)

  4. Jon Curtis says

    Another reason one can get this error is when WP_HTTP_BLOCK_EXTERNAL is set in wp-config.

    I had set this in order to work on a local server while offline, and needed to stop WP from timing out and slowing the site down. But then forgot to turn it back on when I got back online.

    • WPBeginner Support says

      Thanks for sharing that for those who may have added this and are looking for other reasons for this error.

      Admin

  5. Zubayr Ahmed says

    Sir, in my php.ini there is no file as “;extension=php_curl.dll or extension=php_curl.dll” what should I do?

    • WPBeginner Support says

      You would want to ensure php_curl is installed and if it is, you would want to try the other recommendations in the article

      Admin

  6. Neel says

    I simply changed the php version to second latest in the cpanel and it seems to have worked out..

    no other changes made

    • WPBeginner Support says

      Your host may have made some automatic changes when updating your php but thank you for sharing what worked for you :)

      Admin

  7. Bipul says

    Thank you for the post , WP new API IP is 198.143.164.251, so it might be 198.143.164.251 api.wordpress.org

  8. Sankacoffee says

    Beware, the IP for api.wordpress.org is not correct anymore, anyone having this problem, just write “ping api.wordpress.org” in the console and take the IP from the results of your ping.

    • WPBeginner Support says

      Thank you for letting us know that they updated their IP, we’ll certainly look into clarifying the IP in our article :)

      Admin

  9. Akin says

    Please I have tried everything you mentioned above but still receiving same error message. I installed wpV4.9.8 on windows 8.1. What do I do?

  10. Vivek says

    Hello ,
    First thanks for sharing post. I have done all steps you given but thereafter my wordpress on localhost giving same error. any other step remaining.
    I install wordpress 4.9.0 on windows 8.1

    Thanks

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