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How to Add WhatsApp Chatbox and Share Buttons in WordPress

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Do you want to add WhatsApp chatbox and share buttons in WordPress?

WhatsApp is one of the most popular messaging platforms and has about 2.2 billion users worldwide. Adding a Whatsapp share button will allow you to connect with the customers and build user engagement, and adding a chatbox button will let users message you directly through your website.

In this article, we’ll show you how to easily add a WhatsApp share button in WordPress.

How to add WhatsApp share button in WordPress

Why Add a WhatsApp Button in WordPress?

WhatsApp is an instant messaging app that allows people worldwide to easily contact each other.

Adding a WhatsApp share button to your WordPress website will allow visitors to easily share your content with their contacts.

Moreover, you can also add a WhatsApp chatbox enabling users to have a direct conversation with you.

For instance, if you have an online store, then a WhatsApp chat button can be used by customers to make product queries without having to fill out any forms or go through customer support.

It can result in increased user engagement and lower cart abandonment rates.

Having said that, let’s see how you can easily add a WhatsApp share button in WordPress.

Method 1: Add a WhatsApp Share button in WordPress

If you want to add a WhatsApp share button to your website, then this method is for you.

First, you need to install and activate the Sassy Social Share plugin. For more instructions, please see our beginner’s guide on how to install a WordPress plugin.

Upon activation, you need to visit the Sassy Social Share menu from the admin sidebar.

From here, you need to switch to the ‘Standard Interface’ tab at the top.

Then, you need to scroll down to the ‘Select Sharing Services’ section and simply check the box next to the WhatsApp option.

Check WhatsApp share option

You can also add the Share button for other social media platforms including Facebook, Instagram, Pinterest, Twitter, and more.

Once, you’re done, don’t forget to click on the ‘Save Changes’ button to store your settings, and then you can head to the ‘Theme Selection’ tab.

From here, you can customize the share buttons by changing their size, shape, logo or background color, and more. It’s a good idea to go with the WhatsApp brand colors for the share button so that users will recognize it more easily.

Customize the WhatsApp share button

Once you are finished, don’t forget to click on the ‘Save Changes’ button to store your settings.

You can now visit your website to see your WhatsApp share button in action.

Here is how it looked on our demo website.

WhatsApp Share button

Don’t want to add WhatsApp button to every page? Don’t worry, the plugin also allows you to easily add it to single posts and pages as well.

Adding WhatsApp Share Button in Block Editor

If you only want to show the WhatsApp share button on specific posts and pages, then first you need to turn off the global display of sharing buttons.

To do that, simply go to the Sassy Social Share page in the WordPress admin sidebar and switch to the ‘Standard Interface’ tab.

Next, you need to uncheck the box for the ‘Enable Standard sharing interface’ option.

Disable standard buttons

Next, switch to the ‘Floating Interface’ tab.

From here, uncheck the box next to the ‘Enable Floating sharing interface’ option.

Disable floating buttons

Now that you have disabled the standard and floating social sharing buttons, you go ahead and WhatsApp share button to any page or post on your website using a shortcode.

Simply open the post or page where you want to display the WhatsApp share button in the content editor, or you can just create a new one.

From here, simply click on the Add Block (+) button at the top left corner and search for the ‘Shortcode’ block. After that, simply add the block to the page.

Add shortcode in the block editor

Next, you need to copy the following shortcode and paste it into the ‘Shortcode’ block.

[Sassy_Social_Share]

Once you’re done, simply click on the ‘Publish’ or ‘Update’ button to store your changes. Your WhatsApp Share button will look like this.

WhatsApp share button on a page

Adding WhatsApp Share Button as a Widget

To add the WhatsApp share button to the sidebar of your website, you need to visit the Appearance » Widgets page from the admin sidebar.

From here, simply click on the Add Block (+) button at the top left corner and locate the ‘Shortcode’ block.

Next, you need to add the ‘Shortcode’ block to the sidebar.

WhatsApp share button as a widget

After that, simply copy and paste the following shortcode into the block.

[Sassy_Social_Share]

Next, click on the ‘Update’ button to store your settings.

This is how your WhatsApp share button will look once it’s added to the website sidebar.

WhatsApp share button in the sidebar

Adding the WhatsApp Share Button in the Full Site Editor

If you’re using a block theme, then you’ll be using the full site editor and won’t have access to the ‘Widgets’ page.

First, you need to visit the Appearance » Editor option from the admin sidebar to launch the full site editor.

Next, you need to click on the ‘Add Block’ (+) button at the top of the screen and add the ‘Shortcode’ block to any suitable place on your website.

After that, add the following shortcode to the block.

[Sassy_Social_Share]
Add WhatsApp share button in Full site editor

Once, you’re done, click on the ‘Save’ button at the top.

This is how the WhatsApp share button looked on our demo website.

WhatsApp share button preview in FSE

Method 2: Add a WhatsApp Chatbox Button in WordPress

This method allows you to add a WhatsApp chatbox button in WordPress.

This means that when a user clicks on the WhatsApp chat button, they’ll be able to send you a direct message on your WhatsApp phone number.

Note: You won’t be getting any messages directly inside your WordPress dashboard, but you will be able to chat like normal in the WhatsApp mobile app, web interface, and desktop software.

First, you need to install and activate the Click to Chat plugin. For more instructions, see our step-by-step guide on how to install a WordPress plugin.

Upon activation, you need to head over to the Click to Chat menu item that has been added to your WordPress admin dashboard’s sidebar.

From here, you need to start by typing your business phone number in the ‘WhatsApp Number’ field.

This will be the phone number where you’ll receive messages from users.

After that, you need to type a simple message in the ‘Pre-Filled Message’ field. This will be the default message that will be displayed in your WhatsApp chat window.

Provide your WhatsApp phone number

Next, you need to scroll down to the ‘Style, Position’ section.

You can start by choosing a style for your WhatsApp chatbox from the dropdown menu. By default, this plugin offers about 8 different styles. Simply choose the one that you prefer.

Select a style for the WhatsApp chat box

After that, you need to scroll down to the ‘Position to Place’ section.

From here, you can choose the position and size of your chatbox from the dropdown menus.

Select the position of your chatbox

Next, you need to go to the ‘Display Settings’ section.

Here, you just need to check the ‘Global’ box next to the options where you want to display your WhatsApp chatbox.

For instance, if you want to display the chatbox on your posts, pages, and categories pages, you need to check the ‘Global’ option.

You can also choose the ‘Hide’ option if you don’t want to display the WhatsApp chatbox on a certain page.

Check the Global box

Finally, don’t forget to click the ‘Save Changes’ button to store your settings.

Now, you need to head over to the Click to Chat » Greetings page to select a Greeting dialog from a dropdown menu.

This greeting dialog will be shown along with the WhatsApp button on your page.

Choose a Greeting dialog from the dropdown menu

Once you’ve made your choice, you will need to type the content for the header, main content, and call to action of your greeting dialog.

After that, scroll down to the ‘Customizable Design’ section.

Type content for the greeting dialog

Once here, you can choose the background colors of your main content, header, and message box.

After that, simply click the ‘Save Changes’ button to store your settings

Choose background color for the greeting dialog

Next, you need to visit your website.

By default, this is how your WhatsApp chatbox will look like.

WhatsApp chatbox on a website

Now, we will show you how you can easily add the WhatsApp chat button in the block editor, as a widget, and in the full site editor.

Add the WhatsApp Chat Button in the Block Editor

You can easily add the WhatsApp button to a specific page or post on your WordPress website using the block editor.

For this tutorial, we will be adding the WhatsApp button to a page.

First, you need to go to the Pages » Add New page from the admin sidebar.

This will launch the block editor.

Now, you need to click the ‘Add Block’ (+) button at the top left corner of the screen and click on the ‘Shortcode’ block.

Add shortcode in the block editor

Once the ‘Shortcode’ block is added, you need to copy and paste the following shortcode into the block.

[ht-ctc-chat]

After that, simply click the ‘Publish’ button at the top.

This is how the WhatsApp button looked on our demo website.

WhatsApp button on a page

Adding the WhatsApp Chat Button as a Widget

In this method, we will show you how to easily add the WhatsApp button as a widget in the sidebar of your website.

First, you need to head over to the Appearance » Widgets page from the WordPress sidebar.

Once there, simply click on the ‘Sidebar’ tab to expand it and then click the ‘Add Block’ (+) button at the top.

Next, simply locate and add the ‘Shortcode’ block to the sidebar.

Add the shortcode block in the sidebar

Now, simply copy and paste the following shortcode into the block.

[ht-ctc-chat]

Finally, don’t forget to click the ‘Update’ button to store your settings.

This is how the WhatsApp button looked after being added to the sidebar on our demo website.

WhatsApp button in sidebar

Adding the WhatsApp Chat Button in Full Site Editor

If you’re using a block-based theme with a full site editor, then this method is for you.

First, head over to the Appearance » Editor page to launch the full site editor.

Once there, simply click the ‘Add Block’ (+) button at the top left corner of the screen.

Now, simply locate and add the ‘Shortcode’ block to your preferred place on the site.

Add the shortcode block in the FSE

Once the block is added, simply copy and paste the following shortcode into the block.

[ht-ctc-chat]

In the end, don’t forget to click the ‘Update’ button at the top to save your changes.

This is how the WhatsApp button looked on our site.

WhatsApp button in FSE

We hope this article helped you learn how to add a WhatsApp share button in WordPress. You may also want to see our top picks of the best social media monitoring tools for WordPress users, and our beginner’s guide on how to build an email list.

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Editorial Staff

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

10 CommentsLeave a Reply

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
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  2. Anuradha Chawla says

    Compared to other social sharing options, I believe WhatsApp, Facebook and Twitter form the bulk of social sharing in India. Thanks for sharing this article.

  3. Kat says

    Can you add the whats app sharing button to pictures? Some of my blog posts are heavy with pictures and I wouldn’t want the url of the post shared, instead I would want the specific picture inside the post shared. Is that possible?

  4. VIvien says

    What I noticed is that the more plugin you add to your site the less you understand what happened once your theme crashes.

  5. elsieisy says

    Installed ! Thank you.

    I reduced the size of my screen and i saw it but havent seen it on mobile though

  6. Helpful Colin says

    Note: This app has not been tested with the latest versions of WordPress above v 4.0.7. My site uses WordPress 4.2.4. How can I be certain it is OK to use?

    • Panagiotis Tabakis says

      The only way to be 100% certain is to test it yourself, or consult users that used it with your WP version. According to the developers note, it should work.

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