Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.
In this detailed SiteGround review, we’ll put their promises to test. These are the areas we will look into:
- Performance: Speed is crucial for the success of any website. How fast will your website load with SiteGround?
- Reliability: Will your website be available 24/7/365 without facing any downtime?
- Customer Support: Can you count on their customer support?
- Features: Do they offer all the features and tools you’ll need to build your website?
- Pricing: How much would it cost you? Are there any SiteGround deals that can save you money?
This is a comprehensive SiteGround review with a detailed analysis of SiteGround’s hosting service. If you don’t want to read the full hosting review, here is the quick scorecard with our verdict right below it.
| SiteGround Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 397 ms |
| Average response time | 123 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with SiteGround | |
Bottom line: We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.
That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.
Now let’s dive into our detailed SiteGround review so that you can see how we reached that conclusion and decide for yourself.
About SiteGround
Siteground was founded in 2004, and since then, it has grown into one of the most well-known hosting companies.
SiteGround is a holding of companies registered in the USA, UK, Bulgaria, Cyprus, and Spain, with data centers on three continents. Today, the company has over 500 employees and hosts over 2,000,000 domains.
Pros and Cons of SiteGround
Each hosting company has its pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal-breaker for your needs.
Before making a decision, you may want to review these SiteGround pros and cons.
Pros
Here are some advantages that make SiteGround one of the top-rated hosting companies in the world.
- Super fast servers: All SiteGround servers are highly optimized for speed. They use the Google Cloud platform for all new customers, which is one of the fastest platforms on the market.
- Top Notch Customer Support: Their customer support is amazing, to say the least. They offer 24/7 phone support, live chat, and ticket-based support.
- Free CDN and SSL They offer an instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
- Multiple Server Locations They have data centers on three continents. You can choose the location you prefer during signup.
Cons
As we mentioned earlier, there are some downsides to every hosting company. The following are some disadvantages of choosing SiteGround as your host.
- Limited Storage: Their plans come with fixed storage. However, this storage is quite large, and if you are just starting out, you will most likely never need extra storage.
- Higher fee for monthly billing: The hosting service gets expensive if you choose monthly billing. But if you sign up for a longer billing period, then you’ll get a bigger discount and a lower rate. They offer a 30-day money-back guarantee anyway, so it’s a good idea to choose a longer billing period when you sign up.
SiteGround Performance
While price often plays a significant role when choosing a web host, you cannot compromise on performance.
This is why we decided to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is one of the most important performance metrics that you should look for. A faster website offers a good user experience and boosts your SEO at the same time.
In fact, a single-second delay can cause a 7% decrease in conversions, 11% fewer page views, and a 16% decrease in customer satisfaction.
We created a WordPress-powered test site on SiteGround and filled it with dummy content for theme development with images.
After that, we used Pingdom’s website speed test tool to run our tests. These were the results we got:
As you can see, our test site loaded in less than a second (417 ms to be precise) with a performance score of 95.
This is incredible, but this website had almost no traffic, so the Pingdom test alone is insufficient.
To test how SiteGround servers would respond to increased traffic, we used a stress testing tool called K6 by Grafana Labs.
This tool gradually sends up to 50 users to see how the server would respond to increased traffic from multiple connections.
You can see the results in the chart below:
The purple line is the number of active virtual users on the site, and the light blue line is the server response time. SiteGround performed consistently throughout the test without any hiccups.
This test shows that if you are looking for a really fast website, then SiteGround can be a perfect choice for you.
One of the reasons why SiteGround performed exceptionally well in these performance tests is because of the recent innovations they’ve added.
Almost all SiteGround servers are now hosted on the Google Cloud Platform. They’ve also added UltraFast PHP and created a custom WordPress plugin for optimization (SG Optimizer), which really puts them in a premium web hosting category.
Typically, websites hosted on shared hosting accounts slow down during top traffic hours. That’s because your site is sharing resources with other websites on that server.
Most shared hosting companies automatically kill the server process if your site is taking too many resources. This causes downtime on your website.
We tested our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge impact on page load time. For example, if you have high-resolution images on a page, then it will significantly increase the overall page load time.
This means that speed test results may not accurately reflect how fast your hosting server really is.
Instead of analyzing page load time alone, we decided to test the actual server response time as well.
To do this, we used a tool called Bitcatcha. It ignores page content and only tests the response time of the server.
Bitcatcha also gives you average loading speed from different global locations. The speed for each location is measured three separate times, and then the results are averaged.
Take a look at the results in the screenshot below.
As you can see, SiteGround is a great choice if your target audience is mostly located in the United States. The server responded in a fraction of a second in the United States.
It responded within less than a second for all locations.
SiteGround also allows you to change your server location and you can choose a data center closer to your target audience for even better response times in that particular region.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress hosting, cloud hosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will eventually grow, and you want to make sure that they have other plans that you can upgrade to.
Let’s check out SiteGround’s hosting plans and their features.
- Shared hosting: Shared hosting is recommended for new websites, bloggers, small business website,s or a startup online store. It is suitable for low-traffic websites as you will be sharing resources with other websites hosted on the server.
- WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve the performance of your website. See SiteGround WordPress hosting.
- WooCommerce hosting: This plan is a WooCommerce optimized version of their shared hosting plan. It includes SiteGround’s optimizations, which greatly improve the performance of your online store. See SiteGround WooCommerce hosting.
- Cloud hosting: Cloud hosting plans provide a flexible upgrade to a shared hosting solution. It allows you to use resources of cloud architecture, including multiple cores CPU and bandwidth. It is suitable for growing websites, popular blogs, or businesses. It can also be an upgrade over VPS and traditional dedicated servers. See SiteGround Cloud hosting.
WPBeginner website is hosted on SiteGround’s Enterprise hosting infrastructure which is an enhanced version of their Cloud platform for large sites.
Breakdown of SiteGround’s Shared Hosting Plans
SiteGround’s shared hosting options are the best way to build a new website. Their shared hosting packages are available in three levels to match different budgets.
- Startup: This plan is limited to hosting one website. It includes 10 GB disk space and is suitable for hosting a website with 10,000 monthly visitors. You’ll also get all essential features like a 1-click WordPress install, free setup, website transfer, daily backups, built-in caching (SuperCacher), free CDN, free SSL, and more.
- GrowBig: The GrowBig plan lets you host unlimited websites. It comes with 20 GB of disk space and is suitable for hosting websites with 25,000 monthly visits. You’ll get all the features of the Startup plan, plus you’ll get premium features like ultrafast PHP for even faster speed, on-demand backups, an easy staging tool, and the option to add collaborators to your sites.
- GoGeek: GoGeek plan is suitable for eCommerce websites. It can handle websites having 100,000 monthly visitors. In addition to all GrowBig’s features, you’ll get access to priority support, more server resources, advanced features like one-click git repo creation, and the option to manage white-label clients on your sites.
Each Siteground plan comes with faster disk storage, email accounts, support for the Cloudflare free content delivery network, and Let’s Encrypt free SSL certificate.
They also include several popular WordPress plugins like WPForms, OptinMonster, and All in One SEO to help you improve your website rankings.
SiteGround Support and Customer Service
You’ll see high praise for SiteGround’s customer support service everywhere. Their support team is remarkably good at offering quick, helpful, and knowledgeable support to their customers.
Their customer support includes 24/7 phone, live chat, and ticket-based email support. Their phone and live chat response times are almost instant. Email-based tickets get the first response within less than 10 minutes.
For users who prefer to fix things on their own, SiteGround offers an instant AI assistant. Built on top of ChatGPT, this AI is trained to answer SiteGround customer questions.
The helo resource center also includes a massive collection of knowledge base articles.
This includes step-by-step tutorials and troubleshooting guides with screenshots and videos.
Since we use SiteGround to host several of our websites, we can say with confidence that their support staff is very knowledgeable.
Conclusion: Is SiteGround the Right Choice for You?
After reading our detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website.
If you want a fast and reliable web hosting provider with excellent customer support, then SiteGround is perfect for you. They have hosting plans for every budget, and each plan comes with a great set of features.
All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration. Built-in security features protect your website against malware, and you can add additional protection by turning on Cloudflare CDN functionality.
If you are just starting a website for the first time, then you will certainly appreciate SiteGround’s customer support.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 70% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to purchase. The discount will be applied automatically.
Frequently Asked Questions about SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround that we are asked by our users.
1. Where are SiteGround servers located?
SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location during sign up.
2. Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
This is why SiteGround is an officially recommended hosting provider for WordPress users.
3. Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
4. Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
5. Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
6. Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
Regarding overall performance, technology infrastructure, and support quality, SiteGround is better than Bluehost. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it 50% cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
7. How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
8. Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
9. Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all their shared plans. You can try out their services during this period. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
10. Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
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Jessica says
GREAT CUSTOMER SERVICE, QUICK AND EASY!!!!
I searched and searched about blue host. And I was so close to selecting it for my first blog, but then I stumbled on site ground. I decided to go with them when I found out the difference in uptime between the two companies. I thought I had some trouble with registering, but that was not the case. I was just impatient. However, I contacted site ground through live chat and it said 17 other sessions before mine. And I was like ah man this is going to take forever, I got through in less than 2 minutes.
Judit Katai says
After a long online research and reading reviews we found Siteground as a good host to try.
My first surprise was when I had a live chat before I registered and it went so easy and clearly having a real expert on the other side. Then I registered and got a welcome call if I need any help to install WordPress etc. I was shocked as I’m paying for the smallest plan and I still felt like the biggest client of Siteground.
It’s all running for 5 months now and another extreme quick respond to my request, even when I know they are great it’s still amazing. I don’t remember when I experienced such a customer service not to mention that my site is working properly and I have no issues at all.
The cheapest and best service of all!
Thanks for the fantastic team!
Darryl Schmidt says
I don’t mind paying more for great support. Paying less and still getting great support blows my mind.
Don Green says
Best tech support of any company out there, not just web hosting companies.
Forget Godaddy, they were a pain, their shared servers were slow, their email system caused endless head aches and their tech support always said it was not a problem on their side for a couple of years. After switching all the problems went away immediately.
Ganesh Ramamurthy says
My pleasure to have account with SiteGround. Always I trust and best in class service! Keep rockingguys
Andy says
I have had to call on siteground report via their online chat support numerous times for various technical questions and i have found them always to be extremely knowledgeable about all aspects. I often ask them for support in things that aren’t really part of their services but they always help out with expert assistance.
Siteground online chat support is vital to my web business as i know that within minutes I will be speaking to a real person who knows his/her stuff and will be able to help.
I have had nightmare experiences with firms like BT and Vodafone who set up big centres in India and Asia and you end up pulling your hair out. Siteground uses European centres with really technically able and educated advisers.
Well done Siteground!!
Larry says
I’m in the process of moving a interconnected, multi-domain web hub of four sites, and two other domains to SiteGround. Given my track record of having problems when most others have clear sailing, I expected some difficulties. Sadly, I wasn’t surprised by a glitch-free experience.
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So far I have worked with four customer support reps. Three of whom were helpful. Two had the answers I needed and the patience to bear with me while I fumbled around trying to do what they needed to do.
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The fourth was by FAR the absolute worst customer service rep I have ever encountered. And I’ve encountered some bad ones.
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Rather than listening to the problem AND my proposed solution to see if he could help me implement it, he spouted company policy, and otherwise tried to avoid the issue.
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I literally had to threaten to cancel my new account if he did not connect me to one of the previous reps who had been helped me set things up when I ordered. Worse yet, I had to make that threat TWICE before he finally transferred me.
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Once the previous rep was back online with me, he had both the knowledge and patience needed to sort things out in just a few minutes.
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So, in my experience, the bottom line is that, as with everything else, the results you get pretty much depend upon who you are talking with.
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And, frankly, three out of four ain’t bad.
Nathan says
CAUTION! I tried to move my website to Site Ground due to all the great reviews but It was a HUGE MISTAKE!
They said my site was up and running but when I transferred the Name servers to the new host nothing worked correctly. Over the next 36 hours I was constantly contacting support trying to get the problem fixed. Most the time they blamed it on not having enough RAM and CPU’s even though I was told 2X CPU’s and 3GB RAM would be enough to handle my websites traffic.
I instantly upgraded to 3X CPUS and 6gb RAM since its very important to me that my site was up and running but after that the site did not run correctly. After that there was a number of other problems and fixes but nothing solved the problem. The site was supper slow and websites like isitdownorjust and GTmetrix showed the website was down.
They never actually got my site to work correctly and I knew they had given up when they said I still didn’t have enough CPU’s, I knew that was BS. I could see there were only 60 visitors on my website which is 50% of normal traffic levels. This was when I switched back to my host that is 1/4th the price and can handle more than 60 visitors at one time.
To top it all off they refused to issue me a refund! However, this just proved that I made the right decision by switching back to my old host.
Allison says
I chose site ground because they have crush and other drupal-friendly systems pre-installed. Some of my clients want their sites hosted outside of the US, which site ground also offers. So far I’ve been happy with the service and price. Tech support is less knowledgable than other companies I’ve worked with, but with some persistence I’ve always been able to resolve problems.
Stefan says
Siteground Support is really lovley! Very nice people who help you all the time with every issue, its wonderful!
Sissi says
Very professional and very good customer support, 5 stars for me
Ian White says
I’m a “single-focus-operator.” That means I focus on what’s important to me. Understanding what all the acronyms in I.T. is not important as far as I’m concerened. There are others who are capable. So, I remain a cyber-moron. That means I need good-natured help whenever a problem arises with hosting and other issues. I rarely get it.
But my experience with Siteground support has been top-notch. Unlike anything else I’ve had from any other company.
So, whoever wrote the criticism that most of the reviews were about support; the picture may be right for them, but for me, that willingness to offer patient, well-explained and respectful help, is not merely an adjunct, it’s vital to someone like me.
Siteground ticks all the boxes on that one.
olivier LESSEUR says
I just start moving to siteground, helping is very great, always according to questions
Thank you Siteground (and sorry for english mistakes, i am french)
Victor Bishop says
hung in there with me until I got it. Not bad for the first day. Support so far so GOOD
Dennis Santos says
I just moved to SiteGround, it’s true, their staff is amazing. But I’m a little worried that every review is focused on their customer support.
I didn’t had to go too much to my last providers customer support, because I didn’t needed to. I decided to change because of the speed of my sites.
Should I be worried that everyone has to go to support for some kind of issue in their server :S with SiteGround?
Anna says
Good point. Report back and let us know your experience. Maybe people just really really like the fact that they can get real help from a real person when they need it.
JJ says
I signed up with them recently. So far, so good but I haven’t really used the server yet. I did need to contact support for a couple minor issues in the setup, but they fixed it right away. I also saw why this forum is filled with people praising them for support. Basically after each live chat on their site (which they really do answer pretty quick), it gives you the standard options to rate and review the person you chatted with. The review portion redirects here. On one hand, kudos to them for allowing people to review on an open 3rd party forum. On the other hand, I’d like to hear more detailed experience from people on the host(s) I’m looking at. Until I chatted with them myself (pre-sale) and saw that they were redirecting post-chats here, I wondered if the gushing reviews here were not legit. There are quite a few hosts out there that are not above putting out (or paying people to put out) good things about them.
Jan says
The reviews are fake.
You can spot them a mile away. SG sucks.
Marc says
Just paid and waiting to be contacted about the transfers….never had customer service like that before…..1 word “Perfect”
Very much looking forward to having a team of WP experts there to help me!
My only slightly negative point, if you can even call it that is I was told the price without VAT…in the EU VAT is not standard, I dont mind paying it but would rather have known about it before….
Looking forward to a happy and profitable relationship
Marc –
Scott says
can i give six stars? awesome awesome support and far more competent tech support folks than my last provider. we just transferred from Fatcow and couldn’t be happier!
Linda Sherman says
I am a very happy SiteGround user. I wrote this article about them:
Since I wrote that article in April 2015, I have moved most of my own sites to SiteGround as well as putting several new clients on SiteGround and my opinion has not changed.
Their space for email on their shared server is limited to 2GB which is way too small. But you shouldn’t be depending on a shared server for email anyway. I use it for limited purposes.
KHALED MSMLY says
I’m so happy with SiteGround, I want to tell everyone! It’s so easy to get someone on chat or phone to help. And they are quick and friendly!
I have been with several hosting companies within the last 10 years, but never had such a wonderful – friendly – competent – fast – excellent support and service as here. Thank you all so much.
Kay says
I have contacted the SiteGround support a couple of times and they have responded quickly, effectively, and supportively. So glad I chose to use them as my site’s server! I have used others that weren’t nearly as helpful or supportive. Great staff!
Abdul Jalil says
Thanks. That’s why I choose siteground support for the second time. The reason is that you helped me with wordpress. Other host say that this is not their business.
ISABELLE says
Since joining SiteGround, I only have praise for their service. My WordPress site went from turtle mode to cheetah mode in no time. Whenever I have a question, silly or not, I always get a quick answer. The personnel is engaging, respectful and really helpful. Thanks.
Brian Austin says
Without doubt, a 5-star service provider! Much appreciated.
I had a fairly complex web hosting / SSL / TLS problem, involving several support tickets at Seiteground.com.
My contact at SiteGround was remarkably helpful, friendly, in resolving the problem, explaining the options, traps to avoid, etc.,, even to the extent of providing suggestions that could initially lower their sales, on this occasion – though I somehow think their sales will increase as a result of such forthright practice. And deservedly so.
Highly recommended as a competent, helpful web hosting provider.
Rennison Okemwa says
Awesome staff ready to help.
abhinaykatti says
Really awesome support.
Technically very strong , Quick resolutions, You name it They have it .
Definitely rely on Siteground for all web products.
Lorenzo says
best support ever
Alex S says
Awesome, there support is out of this world, they will help you track down the issue and get it solved. Servers are really fast to.
Colton says
Amazing service straight from day 1, literally, I received a phone call while at work 12 hours after signing up asking if they could walk me through the basics, which is great because this is my first try at running a site and learning simple PHP. and javascript.
Joe Ellis says
I had to cancel via SiteGround only because my sites are not ready. But I will be back soon for sure.
Professional and ethical company.
Amanda Kremser says
After many years of being frustrated with previous hosts and shopping around I’ve been super impressed with Siteground. Seriously excellent support and great features!
Shannon says
I’m a web developer and have worked with well over 50 different hosts – SiteGround has provided some of the best, most affordable support and services out there. I just moved all my personal sites (40+) to them and everything is quick and flawless.
Jason says
Simply AMAZING!!! Best tech support ever!!!
Adam says
Absolutely horrendous customer service. I will never use Siteground again and I will inform everyone I talk to about websites not to use Siteground. The support techs were either incompetent or lying. I was with them for several years.
They kept shutting down my site claiming traffic problems that could not be identified in the logs. They told me again and again I just needed to upgrade to one higher level and everything would work fine. I upgraded once and within a month suddenly my traffic problems (which could not be identified in the logs and there were no IP’s to block) magically doubled to the level of my new package. Then they hounded me to upgrade again.
I spent tens of hours trying to identify a mystical problem for which they could provide no help, direction, or logs to identify and ultimately proved to not be a real problem as verified by switching to the other host (ace-host.net).
I took the exact same site, same files, same database, a mirror copy to another host and had zero problems. I’ve been operating there for months now and we haven’t touched our siteground account. As far as I can tell, Siteground is a scam trying to trick customers to upgrade again and again to get more money. It’s a shame, because I was very excited about this host when it first launched.
BTW, my page speeds improved dramatically after leaving the slow Siteground.
Gabi says
Why post a review like that and not mention who you’ve gone to !
Joe says
Good question. I would also be curious who they went to. I found this review page while researching this host and others. Sounds like most people are happy with Siteground.
Jan says
Agreed. I just cancelled my new website with SG because they completely screwed up the transfer from WP. I lost 5 days of business to my website because their propagation failed, and I had to open 7 support tickets and live chat 6 times in 3 hours.
Technical support is horrible. You will get 12 different answers to the same question and none of them are the right answer.
No one at SG was helpful and they failed in every way with my account and transfer of my website. Ig they could not process a top of the line design, then they cannot handle every day service.
The last person (who was a woman) processed the refund within 2 minutes. Hopefully they do not screw that up too.
P.S. This was the second time I tried them. They failed the first website as well.
Johnny Nassar says
Honest and good support .
rongchun says
Very thanks for Siteground support friends, they help me so much, very appreciate!
Carrie Kinnison says
The customer support has been amazing. Fast connect to live chat tech. The site migration was painless. Awesome!
Kerry says
Wonderful customer support! I had the pleasure of being assisted by Nayden today and he was outstanding. Thank you. No better hosting.
ZY says
All I have to say is, AMAZING support.
Jonny says
I started as a beginner using 1and1 after seeing their reviews on TV – big mistake. When I realised I’d be building more sites, I decided to look into some alternative hosting, and site ground seemed to come off well for WordPress reviews. Having used them now for a couple of months, and a few website transfers from 1and1, I would recommend them in a heartbeat to anybody. 1and1 make it such a long and tedious process to export databases that are otherwise hidden and private (ridiculous) but site ground support staff have been helpful and professional in any issues I’ve had – some of which have turned out not to relate to hosting (incompatible plugins, among other things) and they have still gone above and beyond to do everything they can to help me.
Unquestionably brilliant, five stars every time.
Robert Finch says
In the short time I have been with SiteGround, I have had a few “beginner” type questions.
In every instance, their fabulous team have responded within minutes of my queries.
Always courteous, interested, keen and capable – problems are always solved. AND – they thank ME for my questions!
No need to consider anyone else for hosting – just use SiteGround!
Joe Ellis says
I am new to all things hosting and Joomla, but what a great service and fantastic online chat. Paid for Go Geek premium service….forwards and beyond.
Thank you Siteground. Highly recommended indeed.
Tracy says
I just got SiteGround and I like it so much. The customer service people are easily accessible by chat or by phone and have been so helpful! I have told several people about it. I found out about SiteGround from its ratings at the Better Business Bureau.
– Tracy
David Hudson says
Well what can I say.
Helped me transfere from my server to Siteground.
Everything went like a dream, highly recommend.
Carlos says
They provide a very good service! Anytime available by chat!
Birgit says
I have been with several hosting companies within the last 10 years, but never had such a wonderful – friendly – competent – fast – excellent support and service as here. Thank you all so much.
Craig Miller says
Siteground is my first hosting company I have been with and I think it will be the only one I ever need! Their customer service is top notch and I don’t think I have ever had such good support from any company I have had to deal with in the past. I have had quite a few Live Chats recently and have been fortunate enough to have been paired with the same adviser each time. Every Live Chat has solved any problem or query I have had and I feel I know I can expect a solution each time.
Marco Gallucci says
Great work. Siteground support is the best!
Christine Caldeira says
I was so unhappy with my previous hosting provider. It sometimes took hours to get someone to help and their knowledge base blog was pitiful.
I’m so happy with SiteGround, I want to tell everyone! It’s so easy to get someone on chat or phone to help. And they are quick and friendly!
The resources available on their site is phenomenal! As a newbie, I have a ton of questions and I can easily find all my answers here on SiteGround. They have documents and videos to help with hosting and website design questions. And the services they offer are flexible.
Thank you SiteGround for being such a robust service.
Sean says
SiteGround is my first hosting service but I don’t see any reason to go anywhere else. As a beginner it’s important to have responsive support. I’ve used both email and chat support and have been more than satisfied.
Debbie says
So happy I moved from a different hosting company last week. Just had a small issue and within seconds (literally) the problem was solved. Thank you SiteGround!!