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How to Fix White Text and Missing Buttons in WordPress Visual Editor

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How to Fix White Text and Missing Buttons in WordPress Visual Editor

Recently one of our users reported a very odd issue with their install. When writing a post, they could not see anything they were writing. Because the text of the post editor was white. More importantly, all of the visual editor buttons were missing, and the ability to switch from Visual to HTML was not working. In this article, we will show you how to fix the white text and missing buttons issue in WordPress visual editor.

Note for Beginners: If you are looking for hidden buttons that you might see in screenshots of other sites, then you are probably looking for the Kitchen sink. You would have to click on the Kitchen sink icon to see these other options such as Underline, copy from word etc.

Kitchen Sink

Some sites also use TinyMCE Advanced plugin to add various other buttons that are not there by default.

For the rest of you who are actually really having a problem with missing buttons or white text in visual editor, then continue on with this tutorial.

Clear the Browser Cache

Upon our search, we found users suggesting that clearing the browser cache worked for them. The first thing you should try to do is clear the browser cache or use another browser. This could very well be an issue with your computer.

If this does not fix your issue, maybe the issue is with your install?

Replacing TinyMCE Scripts

Maybe this issue happened after you updated? Well, its not likely, but maybe something went wrong in the update process. Try replacing /wp-includes/js/tinymce/ folder with a fresh copy.

Fix with wp-config

If none of the above tricks worked for you, then open your wp-config.php file and add the following line at the very top after the php opening tag.

define('CONCATENATE_SCRIPTS', false);

This trick fixed the issue for our user who reported this issue. We hope that one of the solutions listed in this article will fix your white text and missing buttons in WordPress visual editor problem. If you found another fix that worked for you, then please share it in the comments.


Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi. Page maintained by Syed Balkhi.

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Comments

  1. Adam says:

    Adding the ‘CONCATENATE_SCRIPTS’ line worked great for me. Just to clarify the issue though, for me all uses with the role ‘Administrator’ were fine, but everything else could not interact with the edit box without getting the white text and unresponsive buttons. Thanks for the help!

  2. Ariane says:

    After working on the theme, I suddenly had the same pb, I tried the different methods above and from the comments, nothing was working. Finally, I told myself that it must have something to do with one of my new plugins, but I have a lot of plugin and I didn’t wanted to desactivate all of them !

    So I first tried with the recently uploaded ones, and it turns out that the plugin Simple Ads Manager is the guilty one ! (So bad, I really needed this one…) Hope that helps !

    (Sorry for my english, i’m french ;) )

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