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How to Fix White Text and Missing Buttons in WordPress Visual Editor

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How to Fix White Text and Missing Buttons in WordPress Visual Editor

Recently one of our users reported a very odd issue with their install. When writing a post, they could not see anything they were writing. Because the text of the post editor was white. More importantly, all of the visual editor buttons were missing, and the ability to switch from Visual to HTML was not working. In this article, we will show you how to fix the white text and missing buttons issue in WordPress visual editor.

Note for Beginners: If you are looking for hidden buttons that you might see in screenshots of other sites, then you are probably looking for the Kitchen sink. You would have to click on the Kitchen sink icon to see these other options such as Underline, copy from word etc.

Kitchen Sink

Some sites also use TinyMCE Advanced plugin to add various other buttons that are not there by default.

For the rest of you who are actually really having a problem with missing buttons or white text in visual editor, then continue on with this tutorial.

Clear the Browser Cache

Upon our search, we found users suggesting that clearing the browser cache worked for them. The first thing you should try to do is clear the browser cache or use another browser. This could very well be an issue with your computer.

If this does not fix your issue, maybe the issue is with your install?

Replacing TinyMCE Scripts

Maybe this issue happened after you updated? Well, its not likely, but maybe something went wrong in the update process. Try replacing /wp-includes/js/tinymce/ folder with a fresh copy.

Fix with wp-config

If none of the above tricks worked for you, then open your wp-config.php file and add the following line at the very top after the php opening tag.

define('CONCATENATE_SCRIPTS', false);

This trick fixed the issue for our user who reported this issue. We hope that one of the solutions listed in this article will fix your white text and missing buttons in WordPress visual editor problem. If you found another fix that worked for you, then please share it in the comments.

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi. Page maintained by Syed Balkhi.

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  1. Naijaitunes says:

    I also have ride same issue I tried all the above method but non worked

  2. Steve says:

    If none of the above works for you, here’s another couple of things to try:

    Log into PHPMyAdmin, click on your database’s ‘wp_options’ table and look for the record called ‘can_compress_scripts’. If this has a value of “1” for the ‘option_value’, change it to ‘0’ then save the change. (If you can’t locate this record in your table, it’s possible that it doesn’t exist, in which case you’ll need to create it.) Now try logging into WordPress and see if you can create a new page or post.

    If not, the other thing that sometimes does the trick – and this is mainly for those who have a relatively new install – is going into FTP and just plain wiping everything and re-uploading a fresh WordPress install. Stick your details in wp-config.php as normal but leave the database as it is. Try logging into the dashboard and creating a new page or post. Within a few seconds, the toolbar and black text should hopefully reappear. You could then try adding things one by one – your previous theme folder, your plugins, and so on.

  3. Ajmal Shah says:

    Guys i have the same problem with my WP and i tried all the above solutions but really not anyone worked for me???? PLZ HELP me
    Will be appreciated…!

  4. Nicolas DEPOILLY says:


    I updated my wordpress to last 4.6.1, and it wasnt working also on previous versions.
    Browser cache is cleared, wp-includes/js/tinymce removed and reinserted from scratch 4.6.1 wordpress, plugin tinyMce updated to last version ( as well all removed and reinserted from scratch to version 4.4.1).
    I have in my config file :
    file : wp-config.php


    define('CONCATENATE_SCRIPTS', false );

    I just tried all solutions above, none of them worked, any idea?


  5. KP says:

    Thank you! ~ from another one for whom it took the “define(‘CONCATENATE_SCRIPTS’, false);” addition to work.

    It went white-on-white midway during some set-up editing, possibly with some plugin updates.

  6. Dave Newman says:

    I just tried all of these things with no success. Then I deleted my .htaccess file at the site’s root and it came back. It’s been missing for months!

  7. Eric says:

    Worked, thanks! define(‘CONCATENATE_SCRIPTS’, false);

  8. mike says:

    thank you man

  9. Neal Ghoshal says:

    Thank you for the post – much appreciated …


    define(‘CONCATENATE_SCRIPTS’, false);

    to my wp-config file finally did the trick. After 4 hours of struggling with the issue … but glad to find a solution!

    have a great day

  10. Dennis Brown says:

    Sorry I don’t understand you instructions above… define(‘CONCATENATE_SCRIPTS’, false); How do i find the location to post this please?

    • Carolina Llanos says:

      Open your config.php file in the root folder of your site and add this line after “<?php"
      ADD THIS: define('CONCATENATE_SCRIPTS', false);

      Save and upload again. It worked for me ;)

  11. Talpa Alexandru says:

    + 1 ” define(‘CONCATENATE_SCRIPTS’, false); ” update to 4.6

    10 x

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