GreenGeeks is a web hosting provider whose goal is to be as environmentally friendly as possible. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert GreenGeeks review to decide if it’s the right choice for you.
All web hosting companies offer similar plans with the same promises. In this complete GreenGeeks review, we will put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on GreenGeeks?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the GreenGeek hosting plans?
- Pricing: How much does GreenGeek cost, and can you get a good deal to save money?
We will share lots of details in this in-depth GreenGeeks review. If you don’t want to read all that, then here is a quick summary of our GreenGeeks review score.
| GreenGeeks Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 527 ms |
| Average response time | 119.7 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with GreenGeeks | |
Bottom line: In our review, we found GreenGeeks to be a good hosting provider. However, there is room for improvement in terms of performance and speed.
That being said, let’s get into the details of how we reached this conclusion.
About GreenGeeks
GreenGeeks was founded in 2007 by Trey Gardner. Based in Los Angeles, California, the company now powers over 600,000 websites and offers a green hosting solution.
What is Green Hosting?
Green hosting is an environment-friendly hosting service that uses different technologies and processes to reduce their carbon footprint.
The web hosting industry uses a massive amount of energy and has a significant environmental impact. GreenGeeks aims to mitigate this by purchasing wind energy credits. They purchase three times the amount of power they use. They’re also an EPA Green Power partner.
GreenGeeks Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. We sign up for each top WordPress hosting company to thoroughly test their claims by running performance tests.
For this review, we signed up for a hosting account on GreenGeeks and installed WordPress. While using the default theme, we filled the website with dummy data, including media and images. This way, our test site looked and behaved like an actual WordPress site.
GreenGeeks Speed Test Results
Speed is crucial for the success of any website. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loaded in less than a second, which is great. However, this test alone does not show the full picture because the site has no traffic at all.
GreenGeeks Stress Test Results
Next, we wanted to see how well our test site would perform on GreenGeeks during peak traffic. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 50 unique visitors to see how the server would handle increased requests from multiple connections at once.
Here are the results:
The light blue line represents page response time, and the purple line represents the number of users on the site.
GreenGeeks performed well under this test. Our site remained responsive throughout the test. The response time remained steady, with minor fluctuations as the number of users increased.
GreenGeeks auto-installs the Litespeed cache plugin when you install WordPress. We disabled it to run our tests.
You can further improve performance by installing a WordPress caching plugin.
We also ran uptime monitoring tests throughout the testing period. Our test site remained up during all the tests.
GreenGeeks Response Time Test
Next, we wanted to test how our GreenGeeks site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
Here are the results
As you can see, the response time was particularly great in North America. However, it was slower in India and Asia Pacific but still under a second.
Summary of GreenGeeks Performance Tests
| Test | Score |
|---|---|
| Average response time | 127 ms |
| Average page load | 719 ms |
| Uptime | 99.94% |
| Overall Grade | A+ |
Note: Tests were last performed on 10 March 2024 by WPBeginner staff.
GreenGeeks Hosting Plans and Features
GreenGeeks has a wide range of hosting plans for customers of every size. They offer basic shared hosting, reseller hosting, VPS hosting, and dedicated server hosting.
However, their main offering is their shared hosting plans. It includes:
- Unlimited storage and bandwidth
- One free domain for the first year
- Hosting for unlimited websites (Except Lite plan)
- SSD storage (solid state drives web space) with nightly backups
- Free email accounts
- 1-click installation of WordPress
- One-click Softaculous for apps like Joomla and Drupal via cPanel
They also provide a free website migration service as an add-on, so you can easily move from your current hosting company.
GreenGeeks uses advanced technologies like LiteSpeed, LSCache, MariaDB, and unlimited MySQL databases. There are also a few advanced features for more technical users and developers:
- Pre-installed Git
- PHP version selection
- WP-CLI for direct command line access
Hosting plans
Their main shared hosting / WordPress hosting service is available in 3 levels.
- Lite – Limited to 1 WordPress install
- Pro – The Pro plan includes unlimited websites with 2x performance
- Premium – The premium plan also includes a free dedicated IP address
Each GreenGeeks web hosting plan also comes with eCommerce support, generous disk space, automatic WordPress updates, unmetered data transfer, and more.
Plus, you can easily upgrade to VPS plans or WordPress hosting as your site grows.
GreenGeeks offers a 30-day money-back guarantee, no questions asked. This means that within 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees.
Note: The refund doesn’t include domain registration fees, and you get to keep your domain.
Support and Customer Service
GreenGeeks provides support 24/7 via live chat and email support tickets. They also offer phone support Monday – Sunday from 9 AM to 12 AM EST.
For managed WordPress hosting customers, there are WordPress expert support specialists available to help you set up your site or handle any WordPress-specific issues.
Many customer reviews of GreenGeeks rave about their top-notch support. They have a reputation for responding quickly to inquiries and providing expert help no matter the issue.
Pros and Cons of GreenGeeks
GreenGeeks is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing GreenGeeks hosting
- Better for the Environment – GreenGeeks is a web hosting company with strong values and that cares about the environment. You can help to support renewable energy by hosting with GreenGeeks.
- Packed With Features – GreenGeeks hosting plans include all the features you need to help you build a website.
- Affordable – GreenGeeks offers very competitive prices for all the features they provide.
- Highly Rated Support – Customers rave about the top-notch expert support GreenGeeks provides.
Cons of choosing GreenGeeks hosting
- Phone Support Isn’t 24/7 – Phone support is not provided from midnight to 9 a.m. EST. If you have a problem in the early hours of the morning, you must use live chat or email support instead.
- Setup Fee for Monthly Billing – If you choose the month-to-month billing, there’s a $15 setup fee. The fee is waived if you pay for a year or more.
Is GreenGeeks Right for You?
Now that you have read through our entire GreenGeeks hosting review, you might be wondering whether GreenGeeks is the right web host for you.
After reviewing GreenGeeks services in detail, we are awarding them with the title “Most Eco-Friendly Hosting.”
The web hosting industry has a huge impact on the environment. Every web hosting server produces 1390 pounds of CO2 per year. It has surpassed the airline industry in environmental pollution.
As GreenGeeks customer, you can do your part to support renewable energy by choosing eco-friendly web hosting. GreenGeeks purchases wind energy credits and is a recognized United States EPA Green Power Partner. They put back into the grid three times the amount of energy they consume, helping to lessen your web hosting’s impact on the environment in an energy-efficient manner.
GreenGeeks is a good hosting solution for anyone who is just starting out. For higher traffic volumes, you may need to upgrade to a high-performance plan or move to a managed WordPress hosting provider.
Ready to get started with GreenGeeks? Click here to select your GreenGeeks plan today.
FAQs About GreenGeeks Web Hosting Services
Following are some of the questions we have been asked about GreenGeeks’ website hosting services.
1. Is GreenGeeks Hosting Good?
If you are looking for eco-friendly web hosting services for a small business, then GreenGeeks hosting is among the best web hosting options out there.
They have an easy-to-use control panel for newbies, 99.9% uptime guarantee, a friendly support team, and helpful knowledge base tutorials.
2. Where is GreekGeeks Data Centers Located?
According to GreenGeeks website, their data centers are located in Chicago, Phoenix, Canada (Toronto and Montreal), and Europe (Amsterdam). They are powered by green energy and equipped with high-quality SSD based Raid-10 arrays.
3. How does GreenGeeks.com Compare to Other Hosting Companies?
We are often asked to compare GreenGeeks with other hosting companies like Bluehost, GoDaddy, SiteGround, HostGator, Hostinger, and more.
We believe that Bluehost and Hostinger are both better than GreenGeeks in terms of performance and user experience. GreenGeeks will be a better option than GoDaddy due to better customer support. SiteGround, is more expensive but far superior in terms of technology, customer support, and user experience.
GreenGeeks Coupon
WPBeginner users get a free new domain and 60% off their web hosting with our GreenGeeks coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
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Joe says
My needs are simple. With GreenGeeks, I got a good deal on hosting, powered by green energy, and secure email for my “vanity” domain for no extra charge
Elisabeth says
Reliable, easy to use, good support staff and eco-friendly to boot. We use them to host our business website and have not had any problems in the past 4 years or so since signing up with them.
Cat says
I’m new to GreenGeeks but not to shared web hosting. I’ll admit that I had a tad more difficulty getting my WordPress site up and running because the GG setup required a few extra changes to some settings that I wasn’t accustomed to. BUT, as a result, I ended up contacting their online support quite a bit.
So, I feel like I have a lot of experience with the speed and quality of their support and I would highly recommend them. They always responded immediately and solved every issue I had. Compared to other hosting services I’ve used, I would say their support is way better. As someone who doesn’t have a lot of experience or knowledge with the ‘backend’ side of website hosting and setup, their cPanel interface is basically the same as other services but their support is way better.
Overall, I definitely recommend.
Ben Nizan says
I’ve used GreenGeeks to host my personal site for about 5 years now and have had no trouble doing everything I need.
The few times I’ve had to get some support, customer service has been timely, polite and useful.
Plus, I love that it’s eco friendly!
Daniel Davis says
Great customer support. Best I have ever had from a hosting company. Don’t ever change as I have referred most of my clients to GreenGeeks now, so my business is dependent on GreenGeeks remaining a stellar hosting company. If that ever changes it will be easier to just retire than move all of my clients.
Kristin says
Green Geeks is amazing when it comes to support! Every time I have had an issue with my websites they have helped me to sort them out, and they even offer the option to backup your site for you for a small fee which gives me peace of mind and I don’t have to figure out how to do the technical stuff (I’m pretty techie, but I’m no website developer :))!
I have nothing but good things to say about green geeks and I highly recommend them to all of my friends and family!
Lindsay Feuling says
I have been very impressed with their customer service. They have been quick to respond to my issues, and always very courteous and knowledgeable to get the issue solved.
One of the cools things that originally attracted me to go with Green Geeks for web hosting is the fact that they use renewable energy sources.
I have not been disappointed with then, and they continue to be rock solid in their web hosting, systems, and superior customer service.
Jason Edwards says
We have been using Greengeeks since 2012, that alone should say enough. We were looking for a company that kept environmental issues in mind as that is where we were heading as company ourselves as well as in our personal ives. We host several websites with them (wordpress and html) and their friendly support and patience to resolve and explain issues (whether it be tech or billing) in a more than timely manner is also one of the main reasons we are still with them today, we have sent support tickets at all hours and (we are on the east coast) each issue dealt promptly with most of them having to do with things we had done accidentally to disrupt our own service or did not know how to go about configuring. They are proactive with securing their platform and customers and with that rest assured and look forward to continuing our relationship with them. Keep up the great work guys!
Gerard B says
GreenGeeks offers incredible products and services. I have been a client for over 7 years.
Great customer service.
24/7 available to help with any issue.
Over 99% service availability.
Knowledgeable support agents.
Green services.
Low prices.
I am really enjoying the service.
Do yourself a favor and sign-up now with greengeeks for your hosting needs.
Joe V says
I first found GreenGeeks when I was looking for an alternative to GoDaddy hosting. First thing to catch my eye was the wind powered server farm, next the pricing was ultra competitive.
Six years later I love their rapid tech support for advanced configurations and very rare (non-scheduled) outages.
Best web hosting decision I ever made.
Jason Kaczorowski says
I’ll echo what everyone here has said, GreenGeeks are the best! Their service and support are leagues above other hosts I’ve previously tried and their commitment to environment makes them the perfect partner for my business.
Shawn N. says
I’ve been using green geeks for almost 8 years now. Unlike other services, their customer support and attention to help is unmatched by other companies. If you want the best hosting provider, go with them!
Shawn McBurnie says
I was drawn to GreenGeeks initially by their priorities, as I’m concerned about the energy footprint of my web development business.
While the 300% green energy commitment is still meaningful to me, I’ve stuck with them because of their solid uptime, their transparency in the uncommon instances where something has gone wrong, and their technical support, which has more than once assisted me in keeping legacy code running properly.
I recommend GreenGeeks without hesitation to both clients and colleagues.
Dennis Hays says
I came to GreenGeeks originally, not because they’re eco-friendly, but because I continued to have problems with other hosting servers over the years. What I don’t need are the frustrations of unscheduled downtime and hosting-caused issues.
As I wanted to have more than a single site, I choose GreenGeeks reseller plan and that was nearly seven years ago. Sure, there have been minor hiccups, but when they’ve happened, GG has always admitted when it was their issue and fixed them immediately and when I caused the problems, they helped me with finding resolutions.
There are a number of low-cost hosting companies, but what distinguishes GG from them is the excellent customer service.
Patricia Cooper says
I have been with GreenGeeks for many years now. I started with them because of their eco friendly outlook which is very important. There are normally no problems however on the few occasions where there has been one, the support has been rapid and friendly, especially for someone who really doesn’t speak computer language. They have been patient and helpful. So put the two together eco friendly and great support you don’t need to look elsewhere.
Alshamaa says
I’ve been a client of GreenGeeks for several years ago, GreenGeeks is a great company. support team is very fast, useful and professional.
I love this company and I recommend it to every one looking for a good rate, professional support team, great hosting specifications, and friendly behavior with their clients.
kim says
Chose to host my personal site with them first because of the eco-friendly nature of the service, then moved my reseller account with them because the support team was friendly and the hosting service solid.
Haven’t looked back since. They are especially good at notifying you when/if someone has hacked or dumped malicious files on one of your accounts. Also very accommodating on the odd chance that your site/one of your sites might require special tinkering regarding config in order to work properly.
Life-savers.
Even when brief outings happen, support staff is friendly and tries their best to help. 100% recommend.
I’ve dealt with quite a few hosts over the years, and GreenGeeks have been very solid for me so far.
-k
CJ Harleman says
I have used Green Geeks as my hosting solution for many years now. The dashboard is useful and easy, CPanel is always up to date, database version is always the latest, and the customer service is top notch and quick! I have never, in something like 8 years, had a downtime issue on the server. Any hack attempts are brought to my attention immediately, and the mail server is very quick. All in all, a hosting decision that was initially based on the ‘green’ aspect of the company has turned out to be one of the best decisions I have ever made. Thanks Green Geeks! Keep doing what you’re doing!
Pat Dolan says
GreenGeeks has been a helpful and reliable hosting service for me. I have had very few issues over the years – but those that I’ve had were quickly resolved. How nice to do business with a group of people that actually care about their customers.
Renee says
I’ve been using GreenGeeeks for over 10 years, and they’ve never failed me. My site runs smoothly, and the websites I’ve developed for clients and host with GG are praised.
Peter Bentley says
GreenGeeks provides everything I’m looking for in a hosting service – reliability, great customer service, excellent technical support, easy user interface and the flexibility to provide my customers any services they ask for. Pricing is very competitive. I’ve been designing and hosting web sites for 20 years and GreenGeeks has been my number one choice since 2010.
Alan R says
I’ve been long time customer and have been extremely satisfied with this hosting service. My site has never been down, so I can’t speak for customer service or technical support, but the price has always been right.
Mary Ferdig, PhD says
Green Geeks has hosted our website/email at the Sustainability Leadership Institute from the very beginning. Steady, reliable, customer-service oriented and, well, green. Thanks Green Geeks!
Silvester Vella says
Always been provided good service and customer care. Highly recommend GreenGeeks
Tom Waters says
I have been a GreenGeeks customer since 2009 and have always had prompt, efficient, and friendly service. I recommend them highly!
Max Wyman says
I’ve had several sites hosted by Green Geeks for the last 8 years. Their service has been great:
-The interfaces are intuitive
-The handful of times of I’ve dealt with tech support, my issues have been resolved quickly and professionally.
-My interactions with the business side of Green Geeks has been pleasant and professional as well.
Heather Wolfenbarger says
I just signed up and Im not a tech savvy gal… GreenGeeks are seriously helpful and made it easy enough for me to get started with my site. Im so very appreciative! I did quite a bit of shopping around prior to choosing them.. glad I took my time and Im very happy with my decision. Thanks guys!! I applaude you!
Robin Marlowe says
I’ve been with GreenGeeks for several years. I have several domains with them.
I like the interface, everything functions, and when I run into difficulties, they are
responsive, courteous, and competent. Much appreciated! The first year or two I was with them, their customer service left something to be desired, and I said so, and as far as I am concerned, their customer service is second to none.
It is particularly good to see that feedback is taken seriously! Well done, GreenGeeks!
I have recommended them to other people.
Gustavo A. says
Recently working with GreenGeeks, but It just take me days to know that is the best choice for hosting and reselling accounting. Excelente service.
Michelle Johnson says
I’ve been a client of Greengeeks since 2009. Customer service has always been prompt.
I’ve launched many, many WordPress sites here over the years and I’ve been pleased.
Great value for money!
Walid Sayer says
Thanks GreenGeeks for bringing such a wonderful services which i am using the hosting with no difficulties from long time, wishes for a better environment and peace all over the world.
Rich says
I have been using GreenGeeks since 2009. I initially chose them as they provided an environmentally conscious service at a low cost. I have had great success with GreenGeeks. I host multiple websites (brochure ware, WordPress, eCommerce) and email domains. The service has been consistent (performance, uptime) and they have always been very responsive when there are questions. I have had only a handful of issues in 8 years – none related to the GreenGeeks service. I would recommend GreenGeeks to anyone that is looking for a no nonsense highly capable solution to stake their claim on the web. Keep up the good work.
David Viafora says
Same same as i’m hearing from others
I started with them for the eco-friendly leadership
But my appreciation and trust in them grows all the time, as I receive extremely supportive assistance any time needed. Tickets are resolved within hours, and the live chat is incredibly efficient as well.
These guys are on my team!
J.D.M. says
One hour from email to resolution. All fixed, sorted and done fast. No worries, no complaints and no problem.
I’m totally happy with my decision and happy to be doing business with Green Geeks.
Donna Herbster says
I’ve been with Green Geeks for just a few months and they have been consistent and very helpful. Super quick response time for a support ticket I submitted and they are patient with me and my lack of tech knowledge. The environmental impact was a big part in my decision to go with them, but the service is making me a loyal customer!
Rick Figley says
I’ve not been with them for a year yet, though so far I’ve been very happy with their service. I’ve been a webmaster since 1994 and handling hosting for my clients since about 1999. I have been through many hosting companies through the years and so far they have been among the best. The value they provide in their hosting is really second to none. I recently learned they have a really good affiliate program so am in the process of referring other webmasters.
Today I kind of needed they’re assistance a lot and they were VERY helpful as usual.
If you want a great hosting company, in my professional opinion, they are them!!
Thanks guys for your great work, especially today!!
John says
GreenGeeks has always been very responsive and super helpful. Always friendly and courteous, I highly recommend their services. As a bonus, you can feel good that you are helping reduce your carbon footprint with the commitment to wind power.
Simone says
From the outset greengeeks have been fabulous. I have been a web designer for over 15 years and have used another host up until now, but along with a change in my design focus I wanted a green company that was efficient, fast, and available for any queries. Greengeeks.com delivers all of this and more. Highly recommend !
Shayla Duval says
Very happy with our GreenGeeks experience! The user features have been helpful and intuitive and the guides/FAQ are very informative. When all else fails, the support staff have been extremely responsive and reliable.
SHUJINKO EITAI says
I am a loyal customer of GreenGeeks. My review here is in my own words. I run a company that uses GreenGeeks, the 300% eco friendly web hosting provider.
I would never kowtow to a web hosting provider that hurts the environment. I proudly use greengeeks servers powered by clean energy to host my sites.
Those who choose a web host like greengeeks shall flourish, while those who choose an evil web host shall be destroyed.
Michael says
The support guys pull me out of hot water everytime I screw something up or don’t do something right or at all… I’m not a webmaster. Just some entrepreneur trying to keep it together and time is my most valuable asset. These guys help keep it that way. Greengeeks.com is where I’ll always keep my sites.
300% Green!!
Best regards
Amy Andrew says
I changed to GreenGeeks after a DNS attack at a different host knocked my email out for TWO WEEKS with little help from that company let alone info about what was going on. I was a little rusty on nagivating my c panel and doing the things I needed to get everything working correctly. Your chat support is AWESOME! Super fast and gets my issues resolved quickly without making me feel like a tech idiot.
One of my sites did go down for some unknown reason when something on the backend got changed, which I didn’t do, but they fixed it immediately. So far I’m super happy with my decision to change and would absolutely recommend Green Geeks!
Tom Thornton says
I was initially with another host who were unable to deliver even a modicum of support. the next choice was unable to host a .ca domain . then I found GreenGeeks – they have proved their worth with an incredible level of instantly available competent patient support team – look no further than GG
I never will = the ecstatic customer
IBIZA SUNANGEL says
100% Recomendable
A+++++++++++++++++++
This peaple is just fantastic! Top upport team.
After more than a year on their servers, and after having tried many other shared hosting plan, Greengeeks is the best, in service, support and so on.
WellDone Greengeeks
DALEBA says
HELLO
It is a better company in web hosting and it is in my small care it always answers and it always settles all and since I am dealer with them my clients are saticfait thanks to all the team
God bless you
Mohamed Nour says
GreenGeeks are really one of the best, most reputable web hosting providers around. They have great uptime, great customer support and good pricing.
I have tried over 15 hosting companies GreenGeeks is one of the best indeed.
Georg says
I took a leap of faith recommending this host to a customer without prior experience – I do not regret that decision. The package is good and especially the support is extremely helpful and friendly and could resolve my issue quickly and professionally.
Mark Pedeferri says
I am a new client to GreenGeeks and am always chatting needing help. Their patience is amazing, they are always extremely quick to help and always get me completely through what I need to accomplish.
claxton says
Great hosting company, very responsive support team as well as online chat.
Bhikshuni L Trinlae says
I have been a customer of GreenGeeks for 7 years now, and love keeping my email addresses and web pages in MY hands vs. wordpress or Gmail or who knows who!
Did you notice that the US Senate just voted to allow corporations to SELL citizen’s online data to private companies WITHOUT permission!?!?
I love GG eco-friendly M.O. My only request at this point is to follow the model of SpiderOak to move to zero-knowledge encryption standards on all stored data, and better articulate their security standards and more often.