GreenGeeks is a web hosting provider whose goal is to be as environmentally friendly as possible. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert GreenGeeks review to decide if it’s the right choice for you.
All web hosting companies offer similar plans with the same promises. In this complete GreenGeeks review, we will put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on GreenGeeks?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the GreenGeek hosting plans?
- Pricing: How much does GreenGeek cost, and can you get a good deal to save money?
We will share lots of details in this in-depth GreenGeeks review. If you don’t want to read all that, then here is a quick summary of our GreenGeeks review score.
| GreenGeeks Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 527 ms |
| Average response time | 119.7 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with GreenGeeks | |
Bottom line: In our review, we found GreenGeeks to be a good hosting provider. However, there is room for improvement in terms of performance and speed.
That being said, let’s get into the details of how we reached this conclusion.
About GreenGeeks
GreenGeeks was founded in 2007 by Trey Gardner. Based in Los Angeles, California, the company now powers over 600,000 websites and offers a green hosting solution.
What is Green Hosting?
Green hosting is an environment-friendly hosting service that uses different technologies and processes to reduce their carbon footprint.
The web hosting industry uses a massive amount of energy and has a significant environmental impact. GreenGeeks aims to mitigate this by purchasing wind energy credits. They purchase three times the amount of power they use. They’re also an EPA Green Power partner.
GreenGeeks Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. We sign up for each top WordPress hosting company to thoroughly test their claims by running performance tests.
For this review, we signed up for a hosting account on GreenGeeks and installed WordPress. While using the default theme, we filled the website with dummy data, including media and images. This way, our test site looked and behaved like an actual WordPress site.
GreenGeeks Speed Test Results
Speed is crucial for the success of any website. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loaded in less than a second, which is great. However, this test alone does not show the full picture because the site has no traffic at all.
GreenGeeks Stress Test Results
Next, we wanted to see how well our test site would perform on GreenGeeks during peak traffic. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 50 unique visitors to see how the server would handle increased requests from multiple connections at once.
Here are the results:
The light blue line represents page response time, and the purple line represents the number of users on the site.
GreenGeeks performed well under this test. Our site remained responsive throughout the test. The response time remained steady, with minor fluctuations as the number of users increased.
GreenGeeks auto-installs the Litespeed cache plugin when you install WordPress. We disabled it to run our tests.
You can further improve performance by installing a WordPress caching plugin.
We also ran uptime monitoring tests throughout the testing period. Our test site remained up during all the tests.
GreenGeeks Response Time Test
Next, we wanted to test how our GreenGeeks site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
Here are the results
As you can see, the response time was particularly great in North America. However, it was slower in India and Asia Pacific but still under a second.
Summary of GreenGeeks Performance Tests
| Test | Score |
|---|---|
| Average response time | 127 ms |
| Average page load | 719 ms |
| Uptime | 99.94% |
| Overall Grade | A+ |
Note: Tests were last performed on 10 March 2024 by WPBeginner staff.
GreenGeeks Hosting Plans and Features
GreenGeeks has a wide range of hosting plans for customers of every size. They offer basic shared hosting, reseller hosting, VPS hosting, and dedicated server hosting.
However, their main offering is their shared hosting plans. It includes:
- Unlimited storage and bandwidth
- One free domain for the first year
- Hosting for unlimited websites (Except Lite plan)
- SSD storage (solid state drives web space) with nightly backups
- Free email accounts
- 1-click installation of WordPress
- One-click Softaculous for apps like Joomla and Drupal via cPanel
They also provide a free website migration service as an add-on, so you can easily move from your current hosting company.
GreenGeeks uses advanced technologies like LiteSpeed, LSCache, MariaDB, and unlimited MySQL databases. There are also a few advanced features for more technical users and developers:
- Pre-installed Git
- PHP version selection
- WP-CLI for direct command line access
Hosting plans
Their main shared hosting / WordPress hosting service is available in 3 levels.
- Lite – Limited to 1 WordPress install
- Pro – The Pro plan includes unlimited websites with 2x performance
- Premium – The premium plan also includes a free dedicated IP address
Each GreenGeeks web hosting plan also comes with eCommerce support, generous disk space, automatic WordPress updates, unmetered data transfer, and more.
Plus, you can easily upgrade to VPS plans or WordPress hosting as your site grows.
GreenGeeks offers a 30-day money-back guarantee, no questions asked. This means that within 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees.
Note: The refund doesn’t include domain registration fees, and you get to keep your domain.
Support and Customer Service
GreenGeeks provides support 24/7 via live chat and email support tickets. They also offer phone support Monday – Sunday from 9 AM to 12 AM EST.
For managed WordPress hosting customers, there are WordPress expert support specialists available to help you set up your site or handle any WordPress-specific issues.
Many customer reviews of GreenGeeks rave about their top-notch support. They have a reputation for responding quickly to inquiries and providing expert help no matter the issue.
Pros and Cons of GreenGeeks
GreenGeeks is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing GreenGeeks hosting
- Better for the Environment – GreenGeeks is a web hosting company with strong values and that cares about the environment. You can help to support renewable energy by hosting with GreenGeeks.
- Packed With Features – GreenGeeks hosting plans include all the features you need to help you build a website.
- Affordable – GreenGeeks offers very competitive prices for all the features they provide.
- Highly Rated Support – Customers rave about the top-notch expert support GreenGeeks provides.
Cons of choosing GreenGeeks hosting
- Phone Support Isn’t 24/7 – Phone support is not provided from midnight to 9 a.m. EST. If you have a problem in the early hours of the morning, you must use live chat or email support instead.
- Setup Fee for Monthly Billing – If you choose the month-to-month billing, there’s a $15 setup fee. The fee is waived if you pay for a year or more.
Is GreenGeeks Right for You?
Now that you have read through our entire GreenGeeks hosting review, you might be wondering whether GreenGeeks is the right web host for you.
After reviewing GreenGeeks services in detail, we are awarding them with the title “Most Eco-Friendly Hosting.”
The web hosting industry has a huge impact on the environment. Every web hosting server produces 1390 pounds of CO2 per year. It has surpassed the airline industry in environmental pollution.
As GreenGeeks customer, you can do your part to support renewable energy by choosing eco-friendly web hosting. GreenGeeks purchases wind energy credits and is a recognized United States EPA Green Power Partner. They put back into the grid three times the amount of energy they consume, helping to lessen your web hosting’s impact on the environment in an energy-efficient manner.
GreenGeeks is a good hosting solution for anyone who is just starting out. For higher traffic volumes, you may need to upgrade to a high-performance plan or move to a managed WordPress hosting provider.
Ready to get started with GreenGeeks? Click here to select your GreenGeeks plan today.
FAQs About GreenGeeks Web Hosting Services
Following are some of the questions we have been asked about GreenGeeks’ website hosting services.
1. Is GreenGeeks Hosting Good?
If you are looking for eco-friendly web hosting services for a small business, then GreenGeeks hosting is among the best web hosting options out there.
They have an easy-to-use control panel for newbies, 99.9% uptime guarantee, a friendly support team, and helpful knowledge base tutorials.
2. Where is GreekGeeks Data Centers Located?
According to GreenGeeks website, their data centers are located in Chicago, Phoenix, Canada (Toronto and Montreal), and Europe (Amsterdam). They are powered by green energy and equipped with high-quality SSD based Raid-10 arrays.
3. How does GreenGeeks.com Compare to Other Hosting Companies?
We are often asked to compare GreenGeeks with other hosting companies like Bluehost, GoDaddy, SiteGround, HostGator, Hostinger, and more.
We believe that Bluehost and Hostinger are both better than GreenGeeks in terms of performance and user experience. GreenGeeks will be a better option than GoDaddy due to better customer support. SiteGround, is more expensive but far superior in terms of technology, customer support, and user experience.
GreenGeeks Coupon
WPBeginner users get a free new domain and 60% off their web hosting with our GreenGeeks coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
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Ellen Cramer says
I’ve had an account with GreenGeeks for 3 years. My work involves web development and I’ve used several different hosting companies as well as academic IT. I’ve had a few issues where I needed help with advanced services and special requests. The support team have responded quickly via the ticket system and have been effective, efficient, and pleasant to work with. The hosting services have been stable and I’m not aware of any downtime on my shared hosting. Thank you GreenGeeks!
Rick Searle says
I encountered significant challenges in setting up a new Word Press site when trying to get my new domain and Green Geek’s web hosting to connect. Finding a solution to the problem required many exchanges with their support staff. At no point did I detect them becoming impatient. Throughout the problem solving process, they remained helpful and courteous. Together, we were finally able to pinpoint the source of the problem and they were able to fix it almost immediately. Based on this experience alone, I’d have no issues with recommending them for web hosting.
Anthon says
GreenGeeks has provided top rated service since I joined them. Always provided quick response to my issues.
George Manlove says
GreenGeeks have been extremely helpful with some difficult issues that came up in migrating my two websites. They have been very responsive and stuck with me until all the issues were worked out. Having worked with other web hosts I’m impressed.
Chris in Columbus, OH says
I was hosting with another company and they were making adjustments to PHP and just destroyed my server. I was on a Level IV VPS with them and had just pre-paid them for 2 years of service. And now my sites were all down and I asked support continually for 7 days to help and got nothing. So I had enough and decided the experts at dealing with my kinds of sites, WordPress, were the ones I needed and I found GreenGeeks.com while looking around.
Since day 1 these guys have been on my side. Secure the sites, get them up and moving as fast as possible and help me to deliver a quality product and service to my clients. Well mission accomplished, we are up and running and my client’s traffic is increasing and utilization is increasing and Google metrics performances are increasing. This is the place to go if you have an important WordPress site that must succeed.
Rick Kasparek says
I have been a GreenGeek customer for a few years now and have to say that of all of the web hosts I have been with in the past, mt experience with GreenGeeks has been far far above my expectations! They are available whenever you need assistance, they don’t give you canned answers but rather talk to you like you’re a friend; they turn things around quickly, and are, in my book, the number 1 web host in my experience!
Kudos to the entire team!!
Kevin says
In my first year I was surprised with the speed of the support they have given me in multiple occasions, successfully leaving each one of them.
Top GreenGueeks.
Valeriu Babi says
Greengeeks rocks. I’m using their services for 5 years and absolutely NO PLANS to change them. Support team amazing!!
Gerardo Alvarez says
I have been customer of Green Geeks for 5 years now. The service and the support is always great, better than others providers i have tried.
Special thanks to the support staff, always fast and always accurate and gently
Lise Galipeau says
I’ve been using Greengeeks for 2 years now and I absolutely love them. Their response time either in the chat or through support tickets is really fast. I recommend them to all my clients. Best hosting I ever had in the last 15 years.
Thank you.
Iron Mike Taylor says
I have been a customer of GreenGeeks for several years and have just recently convince the board of our community association to use them for our community website which they have and gave me much accolades for recommending them.
My only reservation about referring others to GreenGeeks is a selfish one as I am afraid as they grow, the service & support which are both excellent may diminish; I don’t really believe that but it is my way of saying they are an A1-AOK operation.
Alex says
Excelent service and responce time.
Reccoment them to all no questions.
Munteanu Ramiro says
Hi,
I think greengeeks.com it’s a good and reliable hosting company.
Regards,
Ramiro Munteanu
Joe Schlesinger says
Always fast with SLAs; Green Geeks has been nothing but top support since I started with them two months ago…
Justin V says
GreenGeeks is excellent, I have been using them for 5 years now without any issues. The support team is always ready to assist and is both professional and timely. The hosting speed is great, and the price cannot be beat. And did I mention, the servers are powered by green energy, so you get some karma points too by using these guys. Overall, 10/10.
Philip Golabuk says
Switched to GreenGeeks a few days ago, and so far, it’s impressive. Responsive, informed support seems to be the rule. The servers are faster than I’ve seen with any other hosting company I’ve seen —and importantly, GreenGeeks is, well, green. It’s gratifying to know that my online business isn’t hurting the environment, and in fact, now has a negative carbon footprint. Pricing is highly competitive. In for the long haul here, and happy to recommend GreenGeeks heartily.
Chelsey Beck says
GreenGeeks is hands down the best hosting provider around (and I’ve used a lot of them). Customer support is incredible and they actually have a customer service line. I’ve been with them for years and have only had love. From migrating websites to staging or any other form of support, they are always helpful and prompt.
Vesna G says
Outstanding support! Always available and happy to help, quick to resolve any issues that I’ve had so far. I’m very happy with Green Geeks’ support so far!
Nirmala says
I have been using this service for the past 1 year and don’t have any complaints with them. I would recommend GreenGeeks for the WordPress users.
Alicia says
Always the best customer support. I no longer cringe when I have to contact support, like I did with my previous hosting provider. Thank you GreenGeeks!
Rajesh Kumar says
When I needed to renew my hosted website, I looked through various reviews and decided to try greengeeks cautiously. The support from the greengeeks team was superb and they took care of the entire migration very well. The support I got was superb – prompt, clear and comprehensive. All my questions were answered clearly without any ambiguity or any vague misleading answers – which I had come to expect from other providers. I am happy I made the choice of greengeeks for my webhosting requirement. Thanks again to greengeeks support team.
Graham says
As always, the support from GG is excellent.
Mike Defever says
Green Geeks support has been very good for me for the last 5+ years.
Saul Bretado says
Greek Geeks are the guys you want, they really know their business, they are very knowledgeable and supportive, they answer your questions fast, and they are very patient, even if they know is not their mistake.
So, I truly recommend them a lot.
I have a Re-Seller account, and could not be in a better place to keep my customers safe.
Etienne de Saint Victor says
I have just opened a reseller account with GreenGeeks server. Although the delay between payment and account activation was important (time for them to check I was not a fake account), I really do not regret my choice of moving from my old host to GreenGeeks.
Infrastructure seems to be very good, and the Support Team is as efficient as reactive: I love it!
Alicia says
Great customer service! I barely have to wait for them to get back to me if I have an issue.
Ahnashawn says
I highly recommend this hosting company. I am very new to creating websites. GreenGeeks was recommended by the Drupal For Dummies book, so I tried them. They have answered all my questions and helped me when I got stuck on installing or upgrading Drupal. They have even answered a few extra questions about working with Drupal. They are happy to point me in the right direction for answers when I get stuck. Thank you so much GreenGeeks, you have helped me so much.
Samahita Thera says
Greengeeks IS longterm-realiable, with fast and excellent service.
Downtime it kept to an acceptable minimum.
A grateful 7 years greengeek user.
Mike Serafin says
Had an issue with SSL issued from another hosting company before I moved to GreenGeeks and they got me sorted out, even with very short notice as Black Friday was approaching. I even made a mistake and asked them to cancel (really meant to cancel with my old host) but they sorted everything out, with time to spare.
Jay D says
“I just want to say. I feel this company was the best choice I could have chosen for hosting. I am always extremely satisfied with you customer service and the ability and freedom you give us as developers” – Me to my Live Chat agent.
I do honestly feel that I could not have chosen a better company to join. The fact that if I have an issue, I click one tab over and start talking to someone for help. They are amazing.
Despina says
New to GreenGeeks.
1: Excellent customer service, great communications and fast response time.
2: Register your domains properly; giving full control to the customer.
3: Speedy reliable servers
4: Excellent choice within CPanel of software scripts and powerful advanced user requirements, email and much more. No withholding scripts and services for extra cash.
Finally, they go Green. Perfect. I look forward to consistency which in turn will give them many years of customer loyalty.
Robert says
VERY HAPPY
Support ROCKS!!!!
Had some issues with 301 redirects, sent an email, it was ANSWERED within MINUTES!!! That is some SERIOUSLY AWESOME support. Problem was resolved very soon after.
I hesitated to switch hosts because it is a pain to switch … but GreenGeeks made it so easy with their transfer team.
And they’re wind-powered! Cant beat it!
José Escoto says
They are simply the best, their support is by far the best thing that has happened to me, they have helped me in too many times not because of problems with them, but with problems inherent in having a reseller plan. Thank you Greengeeks !
Bethany Garfield says
These guys are the cat’s meow. Seriously. I’ve never had a problem with Green Geeks — Only solutions. Almost immediately, you can get help with their “LiveChat” function … And the help your receive is knowledgeable and friendly — Always (even if you have lengthy questions, as I sometimes do). Their service is reliable, their support is impeccable, and their support representatives are just great. Love Green Geeks … If you’re wondering who to sign-up with, these are the guys/gals — And it’s GREEN!!!
Virginia Sine says
I have been with Green Geeks for 5 years. I do not like trying to fix my website and with Green Geeks, I don’t have to. They are always there to help me out whether on the phone or over chat. I have been very pleased with their service.
Sam says
Recently signed up. So far so good after too long with a provider who didn’t care much about anything than your credit card. As a mid to entry level customer it’s refreshing to see that not everything is hidden on their site like many other sites. GreenGeeks migration services were awesome, even with old emails accounts. Very helpful and responsive group worth supporting in the LA market. Always good to be giving back into the green grid. Couldn’t recommend them more. Thanks!
Sandra says
This is the Disney World of hosting web services! They answer quickly, they are polite and always there to help even with rookies like me!
I remember once complaining about how they would just close the chat without appropriate «thank you or good byes» and the next thing I notice is, couple weeks later, they changed their manners.
They document well their procedures, so it helps me to accomplish my task!
I am more then happy!
Brian says
Awesome! I can’t tell people how happy I am with these guys. The live chat doesn’t always work but their support staff is awesome
Dan Loffler says
Great service and friendly polite people.
Jen Standridge says
Green Geeks rock. The tech staff for sure. Thank you all.
Joel says
Super happy with Green Geeks would highly recommend. Great product and customer service via chat is top notch!
Taelor B says
The service is flawless, and support is excellent.
I sent an email request around 1:30am (Saturday), and received a solution 3 minutes later.
The issue was actually a security measure that I had instigated (too many stfp attempts + wrong pass) I’ve never had any other issues with GreekGeeks. Highly recommend their business.
Juliet Zietkowski says
I’m still fairly new to GreenGeeks (August 2016) and have been pretty well pleased with their service. There were a few times I needed to speak with support and they’ve done very well at getting back to me in a timely manner and have always been helpful.
Alberto Cascione says
5 years and happy with GreenGeeks: awesome support and good platform for all my drupal project. They always inform you for scheduled maintenance and they regularly update their software. And this is great to me to hear.
All my sites on GG are reasonably fast, low spam even if they are well ranked.
I was very glad when they open their hosting plans to other domains then .ca .com .org and now you can purchase a plan without a domain. This way I can now suggest Greengeeks to all my customer.
Their support is very efficient. Just to mention, about a year ago, when a security update of Filezilla was released all the connections where passed over TLS if not an SSL was detected. A little change on the server was required as mentioned in the FileZilla forum to make FZ works. Most Hosting providers just reply to me “Use some other client” (sure, but less secure then FZ), Greengeeks tech support upgrade my ticket to support level 2 and JUST FIX IT. You know what this mean for a shared hosting plan?
So GreenGeeks is perfect? No, nobody is. For exemple FTP protocol is not much fast, so when I need to manually update my sites it takes a bit… but who cares when everything else work so good?
Sharon says
Their Support is okay, as long as you’re not asking for a refund. They don’t return money. I had them for six years and after I requested they cancel my account, they renewed it anyway. It was over $178 and I’ve been fighting for a refund. I even disputed my credit card, but they convinced them it was a legitimate charge and I didn’t cancel.
Joe says
Awesome tech support! They have always been very helpful and professional.
Scott Barton says
I moved to GreenGeeks from JustHost after a serious problem with their customer support and their serious lack of professionalism. It actually was one of the best things that could have happened.
GreenGeeks is by far the best company I have ever interacted with. Their service plans are excellent, the value for money is the best and their customer support is literally “second to none”.
I will stay with GreenGeeks for a very long time and I truly recommend them to anyone wanting superior services…
chris says
i like greengeeks technical support, they are always there whenever i need them.. go greengeeks goo.
Lindsay Feuling says
Their technical support has always been excellent for me. They respond with help very quickly, and always have the answer that helps me out right away.
Their services have been very good to make use of, and I never have been disappointed.
jay thompson says
Moved to green geeks from site 5 after they quit answering tech support requests. I moved to site 5 from hostgator after they quit answering support requests. This is my 6th or 7th hosting provider, I really hope they don’t get bought out by a huge conglomeration, that seems to be the death knell for hosting companies.
So far I’ve been pretty happy with the service. Had a problem with support earlier this week when all my sites went down, the live chat tech wanted me to log into my cpanel.
“Hello Macfly, is anybody home?”
How the hell do I do that if my site is down?
Maybe it was a canned response that got sent by mistake, the problem was a bad router somewhere between me and green geeks.